Posts Tagged ‘writing’


Career Building Tips for Sports PR and General Public Relations from Rich Dalrymple

Wednesday, April 25th, 2012
Katie Levy, Southeast Missouri State University

Katie Levy, from Southeast Missouri State University PRSSA Chapter, tried on Rich Dalrymple's Super Bowl Championship ring exclaiming, "It's prettier than an engagement ring!"

Rich Dalrymple, Dallas Cowboys spokesperson and vice president of public relations and communications, recently spoke to eager PR students at the PRSSA Regional Conference in Nashville, Tennessee. In an earlier post, I shared a typical week in the life of Dallas Cowboys public relations.

Below are some of the tips Dalrymple offered during his presentation. While some suggestions are relative to PR students seeking a career in sports communications, others are timeless and can be applied to anyone working in PR.

1. Study the careers of other public relations professionals. Knowing where other people have been can help you figure out where you want to go with your career.

2. Hone your writing skills. “If you can write, you can do any job,” explained Dalrymple. He believes this is true as writing teaches you how to organize your thoughts, organize your ideas, and structure them in a way that others can understand. This is especially true in public relations. You can write speeches for the CEO, communicate messages to stockholders, explain policies to employees, etc.  If you can write and communicate well, you are able to organize other aspects of your life and business, too.

3. Work at your university’s communications office, university sports department, official events, etc. If you can’t do that, then find an off-campus job as an undergrad. You need real-world experience BEFORE your senior year. I was glad to hear him reinforce this as I’ve been advising PR students that if they’ve waited until their senior year to begin job searching and networking, then they’re already behind the eight ball!

4. Find a mentor. There is no substitute for shadowing pros and riding their coattails, so to speak. If you’re lucky enough to “find Superman,” Dalrymple said, hold onto his cape and you may find yourself taken to heights you’ve never been and maybe never could have on your own.  He uses himself as an example, saying that he hung onto one of his early bosses and mentor, making him in 1990 the youngest NFL PR guy at the age of 30! He did admit that luck also helps.

5. Find what you do well. Put yourself in a position to showcase those skills and attributes and a positive impression.  Dalrymple also stressed that you shouldn’t be afraid to start small—it’s okay if your first job(s) are not “sexy.” Find the decision-makers and get to know them and what they like. Dalrymple went on to say that so much of what you learn in public relations crosses over to advertising, marketing, sales, and other communications disciplines.  Yes, he said PR is sales – you’re selling ideas, strategies, views, concepts.

6. Read a newspaper every day. Online or in print doesn’t really matter, but read ALL the sections – not just sports, or just local, or wherever your interest lies. Read every section, even international. You need to see big picture of the news and world to know how and where you fit. 

7.  Figure out your dream job. Start mapping a path to get you there. He said “fantasize, and then strategize.”

What PR career building tips would you add to the list? Please share your thoughts with the readers of BurrellesLuce Fresh Ideas by leaving a comment below.

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Storytelling for the Digital Age: 2011 PRSA International Conference

Tuesday, November 1st, 2011

This post first appeared on PRSA ComPRehension 10.27.11 and is reposted with permission.

Even though the PRSA International Conference was my 12th in the past 13 years, I was excited about this year’s theme of Envisioning the Future of Public Relations. As I’m a PRSSA mentor and adviser, and vice president of BurrellesLuce Media Contacts, the future of the profession is close to my heart.

One of the sessions I attended was led by my colleague Johna Burke, on the topic of storytelling and its importance in this digital age. I came away with two pages of typewritten notes, but here are what I believe to be the key takeaways.

Burke began by stressing that storytelling is the core competency in the public relations profession, next to great writing. She talked about this being the “Web 2.0” of storytelling. No more is it just local library readings, storytelling festivals and other analog channels. We now have multimedia, hypertext, social media, user-generated broadcast, etc. Public relations professionals must leverage the art form — make your story compelling, make it stand out.

Blasting your message out to the masses is not the way to reach everyone. The most important considerations:

  • Where is your audience? Target your story through the proper channels.
  • What matters? Understand who your community is and what they want. 
  • What is sustainable? Understand how your organization makes and spends money. Channel your resources in the proper way so that you aren’t wasting time and money talking where no one is listening.

In the spirit of being in Orlando, Burke referenced Walt Disney as one of the best storytellers of all time; he knew who his audience was. He knew that kids were his primary market, yet he recognized his secondary market was the parents (using allusions above the kids’ heads to amuse the adults). He also didn’t forget there’s always a tertiary market — audiences we may not have originally anticipated but who still matter and who take an interest in our stories. These audiences should be identified as they emerge. 

The key is to understand what your brand means. Being generic dilutes the message.

Public relations professionals must empower their audience by digging deeper, driving the story. She warns to beware of the desire to be the newest, coolest — using the “all sizzle, no steak” analogy. People see through this, and will not support long-time relationships, which is what you need. You do want to be relevant — visuals, videos, info-graphics are powerful, but don’t miss the opportunity to tell your story.

Tressa Robbins is vice president of Media Contacts for BurrellesLuce. Tressa is a regular contributor to BurrellesLuce Fresh Ideas blog, a member of the St. Louis PRSA chapter, Champions for PRSSA section member, PRSSA mentor and Professional Adviser. She recently served as a panelist for the PRSSA National Conference and speaks at the local and regional level. Connect with Tressa on LinkedIn and follow Tressa on Twitter @tressalynne.

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The Art of Storytelling

Monday, March 21st, 2011

Communicators need to shift from providing information to showing outcomes in their writing. This was one of the points at a recent Washington Women in Public Relations (WWPR) professional development lunch to help PR professionals tell their organization’s stories effectively.  

Flickr Image: Jill Clardy

Flickr Image: Jill Clardy

Panelists Cindy Atlee, partner, The Storybranding Group; Nancy Belmont, CEO, Belmont Inc.;  Danny Harris, founder, People’s District, and moderator Donna Savarese, director of communications, Innovative Solutions Group revealed ways to find and craft an effective story. Atlee lead the panel by asking attendees to choose a character from a list (i.e. every person, lover, jester, caregiver, hero, etc.) they felt most like that day and then tell us why. The panelists agreed that offering role names can often encourage people to open-up about their emotions toward a product, place or organization, and you can then find the emotion behind the story.

Harris says stories can have a magical construction, where you don’t realize there is a call to action. He reminded the group every good story has three parts:

  1. Challenge
  2. Struggle
  3. Resolution

Belmont encourages creating and finding deeper connections with your audience. She added we should look for the “like.” The more detail you can get into the story, the likelihood you will find something in common with your audience and the more likely they will like your story. She used the example of her client the U.S. Army. They look to tell the story of the everyday soldier, who we all like, not the war.

Not all organization’s stories seem interesting, so Savarese says she uses case studies to tell her organization’s stories. She always looks to give the resolution meaning to everyday people. She encouraged adding visuals, pictures and video, to help pull the reader into the story.

(In a recent Fresh Ideas post, my BurrellesLuce colleague Tressa Robbins addressed the issue of overloading your press release with too much information, and gave some great tips for crafting a story-based release.)

The panel also encouraged communicators to look outside the communications department, when looking for an organization’s story. Everyone should be involved and recommended several books on effective story telling:

How have you used storytelling to promote your organization or client? What were the challenges? Do you have any advice for BurrellesLuce Fresh Ideas readers?

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PR News 2010 Media Relations Conference: Roger Conner Interviewed by Johna Burke, BurrellesLuce

Wednesday, December 22nd, 2010

Transcript -

JOHNA BURKE: Hello, this is Johna Burke with BurrellesLuce, and we’re here at the PR News Media Relations Summit. I’m joined by Roger.

Roger, will you please introduce yourself?

ROGER CONNER: Hi, I’m Roger Conner, senior director of communications for Catholic Charities USA after a 25-year career as vice president of communications with Marriott, the hotel company.

BURKE: Thanks, Roger. And, you know, platinum member here, so big Marriott fan. I’ll just get that off the record right away.

CONNER: Well, I always–when–you know, I spent a life at Marriott, an entire career, and I always loved and always thanked all of those Marriott reward members, and particularly those platinum members, for their business. That’s the first thing anyone ever said at Marriott, no matter what job they were in.

BURKE: Fantastic. Now, you were just the keynote speaker at the Media Relations Summit here, and you talked about having a crisis team with five different parts. Can you share what those five parts are with the PR and communications professionals that are our audience?

CONNER: At Marriott, most recently we developed a five-part crisis communications team. It started with our writing and research team, and they were the ones that contacted the hotel or any other place where there was an incident or issue involving media, and then they wrote the message. Often the message was written in advance by research and writing. It was then handed off to the second team, which is our press and media team, and they would actually take that work and call The Media, and they were designated to speak with the media.

We had three other teams that were very helpful. One of them was internal communications, which, as we know, is critical today. Secondly–or not secondly, but a fourth team was our logistics team because there’s an awful lot of materials that need to be at the ready for responding to a crisis or an issue. And finally we had our community relations team for all our involvement with other organizations that might be part of a crisis, such as Red Cross or others.

BURKE: Great. And, Roger, what are the two things that you had mentioned that you have on your shelf ready to go in the event of any crisis?

CONNER: Well, with these five different components of our crisis communications team in place, they were working with two primary documents, or two primary tools, if you will. The first one was actually called “The First 15,” and directionally, if not in reality, it was a document that addressed how we respond to The Media, or publicly, within the first 15 minutes of any kind of major crisis or issue. And the other document was known as “The First Hour,” which actually was a little bit more practical and a little longer, and really laid out all of the roles and responsibility for the members of those five teams that must be done within the first hour.

BURKE: Great, Roger. And where can people find you or follow Catholic Charities online?

CONNER: Well, Catholic Charities USA can be found on Twitter, can be found on Facebook. We have a great Flickr site, along with Facebook, for our photographs. And of course, personally I’m on LinkedIn.

BURKE: Great, thank you so much.

 CONNER: Thank you so much. 

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Professional Development Is A “Must” For PR Practitioners

Friday, July 9th, 2010

Brittany James is a recent graduate from Quinnipiac University with a degree in public relations and a minor in marketing. Currently she is interning at Source Communications, a New York-based strategic consulting firm.

***

At the end of last month, the BurrellesLuce team invited me to attend the Bulldog Reporter’s Media Relations Summit. Being a young PR professional, who had just attended my first PRSA event at the beginning of June, I was eager to partake in the day’s activities. With a lot of great companies being represented at the summit, I knew that I wouldn’t be disappointed in this Professional Developmentamazing learning experience.

While there were very informative “Meet the Editors” roundtables, I had the pleasure of listening to four panels that all mirrored the same message throughout regarding growing industry trends. Some of the key messages conveyed were:

  • Keep your skill set up-to-date
  • Participating on the Internet is no longer an option

During the first panel, the skills every public relations professional needs were discussed and writing was stressed to be the biggest skill. Like any PR professional knows, writing is essential to their everyday tasks and the panel talked about how being able to tell stories requires writing skills. These writing skills need to have a visual image and content, which helps to develop the full picture of what is impacting areas.

Moving more towards the social media aspect, during the other three panels I listened to, the need for more incorporation of the Internet into PR was a strong topic. In today’s PR world, there really isn’t an excuse to not be on social media and engaging with your and your clients’ audiences. Steve Momorella from TEKgroup International presented the statistics that:

  • 90 percent of social media users follow/monitor news and information daily
  • 75 percent of social media users visit corporate websites after a story
  • 73 percent of social media users believe social media sources with news is more timely

In the second presentation, Tina Brown from The Daily Beast still thinks that as PR professionals we are still retro and need validation through print or TV. She went on to say how we can help shape the response of stories on the Internet by participating and also assisting to make the story go viral.

By being part of the conversation, we as PR professionals can help to position the story in a positive light. However, if there is no presence, anything can happen. As social media is continuing to grow, Bev Yehuda from Products MultiVu stated that “social media is the start of a transition away from ‘push,’ one-way communications to a world full of interactivity between PR professionals and the media.”

Being a young PR professional, what do you foresee as some future trends in the industry? How are you getting your company and/or clients into social media?

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