Posts Tagged ‘Tweet’


Social Media Conference Didn’t Choose Wireless

Thursday, March 12th, 2009

The Ragan Sponsored Conference “Social Media for Communicators: A Web 2.0 Summit for Internal Communications, Public Relations and Marketing” is being held at the Wynn in Las Vegas. The great irony of the event is some of the leading social media gurus and bloggers are there to present in a venue where wireless is not provided. Wireless is available, but at a “tweeted” cost of $50,000. It was not cost effective for the conference. This resonated with me because on a daily basis I consult with BurrellesLuce clients struggling with how to be relevant and incorporate social media into their overall communications strategy.

The reality:
Every communicator and public relations professional today is faced with making decisions on how to allocate their organization’s resources. Very similar to this conference, it is a judgment call of economics and resources. Just as the tweets keep coming from a venue where wireless was not provided social media activity continues to increase as resourceful professionals “find a way” to be part of the conversation. Sadly, there is no perfect system. The fact that conversations are taking place and resources are being allocated to the development of these programs shows fortitude of communications to be relevant while being mindful of organization objectives. I wanted to share this example to let you know you are not alone and to show support of everyone faced with making tough business decisions every day.

The lesson:
Even though you don’t have the program you think you need to have or want to have the fact you are looking at this blog post relevant to your interests is a step in the right direction. The hardest part is getting started and you’ve already done that. Take the next step and provide feedback to be an active participant in the conversation. If the social media cobblers children have no wireless and they can survive so can you.

What is your $50,000 wireless challenge?

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To Tweet or Not To Tweet

Monday, January 5th, 2009

I received a question from a college friend via LinkedIn asking me if I use Twitter and what it’s all about. My reply, “Of course, I use Twitter!” Even though there are over one million Twitter users, it is still not widely known. Twitter is micro-blogging, using only 140 characters in each post. To help you get started, check out Sarah Morgan’s Twitter Primer.

For PR professionals, Twitter can provide many applications.

  • Keeping in touch with colleagues or friends. The Digital 360º team at Ogilvy PR uses it to let each other know where they are and what they are doing. They don’t all have to be on the same instant messaging program, and they feel tweeting is part of their jobs. The Digital 360º team has also created some great Twitter Tools and Best Practices.
  • “Listening” to what is going on. During this year’s presidential campaign, I was able to quickly know who was writing interesting articles about the campaign. I also follow several PR people on Twitter, alerting me to new trends and ideas.
  • Taking part in the conversation. When I find a tweet useful or interesting, I can quickly make a comment or reply. It’s also easy to add additional thoughts or information.
  • Promote your latest blog post, newsletter or article. When this blog entry is posted, I will post a link to it on Twitter. I have Twitter feeding into Friendfeed, which posts my tweets to Facebook and Plaxo. There are other programs available, like Twirl and Ping, to help you post your tweets to the social media platforms you use.
  • Connect to reporters. You can follow some of your favorite reporters on Twitter, which will help you understand the reporter’s interests. MicroPR has an ongoing list of media on Twitter.  Help A Reporter Out (HARO), aka Peter Shankman, is also on Twitter. I recently forwarded a HARO posting for an interview opportunity to one of my clients. Shankman tends to put the most urgent and latest opportunities on Twitter.
  • Customer service. Many companies, such as Dell, Sun Microsystems, and Marriott are using Twitter to connect to their clients and provide customer service. I recommend a recent PR Week’s article, Tweeting Your Way to the Top for additional ideas.

How are you using Twitter? I’d love to hear other creative ideas.

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