Posts Tagged ‘trends’


How are You Following Coverage of the Earthquake and the Tsunami?

Friday, March 11th, 2011

japan twitter

Valerie Simon

My husband woke me this morning with the terrifying news… While watching the morning news on television, as he ate breakfast this morning, he learned that an 8.9 magnitude earthquake had hit Japan, and tsunami warnings had been issued for a lengthy list of countries, including Russia, Indonesia, Guatemala, El Salvador and Costa Rica. Here in the U.S., Hawaii and the pacific coast were also in danger.

 I immediately asked if our cousin Sara, who is currently studying in Hachioji, Tokyo, Japan was okay. Quickly, we logged on to Facebook to check on Sara and her mom, who was scheduled to arrive in Japan today for a visit. I looked up friends who are in Hawaii to make sure they were safe and contacted relatives, via phone, who were not on Facebook. As we waited to hear from loved one, I read the support and good wishes from mutual friends.

Trending topics on Twitter included, #prayforjapan, #tsunami, #Japan, Indonesia and “Watching CNN.” I followed them cautiously, well aware of how quickly news travels on Twitter and how easy it can be for erroneous information to spread.  I turned to my trusted news sources, CNN, New York Times, Washington Post, and CBS to make sure I didn’t spread fiction. In the PR industry, we understand the dangers of sharing inaccurate information, and social media makes it all too easy for any of us to innocently perpetuate false stories.

The changes in media have had a tremendous impact on how we communicate in times of crisis. How did you find out about the events that transpired overnight? How will you continue to follow the story?

All of us at BurrellesLuce send our thoughts and best wishes to those impacted by these disasters, as we all continue to wait to hear the fate of our friends and family.

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News in our Digital Lives: “Old” Media Still Matters

Friday, February 4th, 2011

Amy Mitchell PEW Research Center Project for Excellence in JournalismA couple weeks ago, I had the pleasure of hearing Amy Mitchell speak in St. Louis at the annual joint meeting of Public Relations Society of America (PRSA), International Association of Business Communicators (IABC) and Community Service Public Relations Council (CSPRC), of which BurrellesLuce was a sponsor. Mitchell, a native of St. Louis, is the deputy director for the Pew Research Center’s Project for Excellence in Journalism (PEW PEJ).

Mitchell spoke to a group of roughly 250 communicators about the new news consumer and media trends for 2011.  It was an intensive presentation complete with plenty of charts, graphs and statistics. I won’t attempt to recap everything that was addressed but, here are some of my key takeaways:

  • No surprise that there is more news consumed now than a decade ago with 33 percent of Americans getting news via mobile devices, and 92 percent reporting the use of multiple platforms to get their news.
  • Internet is closing in but 74 percent still go to television for national and international news.
  • More of us “graze” for news with two minutes and 30 seconds being the average session per site, down from three minutes and six seconds last year – compared to about a half an hour with a daily newsprint product.
  • Sixty-two percent of internet users are on social media, and 77 percent of social network users get their news there.
  • Facebook is the third most popular referral site for news articles – following only Google and the original news site.

Contrary to those naysayers that keep saying print media is dead, this “old” media still provides most of our news!  In one American city (Baltimore), a whopping 92 percent of new content came from “old” media, proving that the published story is just the beginning of its life cycle.

There are lots of new players in the news game: citizens, non-profits, patch (local), commercial entities, corporate communications, newsmakers, privately funded sites, lobby and special interest groups. However, those producing news today have less control than ever in history. 

Mitchell said, “While news in the 21st century offers greater freedom today than ever to take part in the news conversations, it brings with it greater effort and responsibility.” 

So what does all this mean to you?  Obviously social networks are a very important distribution channel, but PR professionals must adapt to the “new” journalism – as a service, not a product that is platform specific. Communicators must be transparent with corporate messaging. What is your organization doing to adapt to the changing media landscape?

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2010 Trends and 2011 Predictions for Public Relations, Marketing, and Social Media

Monday, December 20th, 2010

How can 2010 almost be over? I am reminded daily by all the blog posts and articles highlighting the “Best of 2010 Trends” and predictions for 2011… I’m not ready. I don’t have my Christmas shopping done, my tree is not decorated, and I haven’t sent any Christmas cards. Realizing I’m behind, I thought a review of other’s ideas on what was hot for 2010 and what we should be looking for in 2011 would be appropriate for this post.

The End of ‘Social Media’
Paul Gillin, a long-time tech-journalist, asks that we stop talking about “social media” in 2011. He explains, “It’s not that social media is no longer important. On the contrary, there’s almost no media today that isn’t social.”

4 Netsquared Social Good Trends for 2010
Geoff Livingston compiles some of the reflections presented to TechSoup/NetSquared regarding the trends for 2010. Among them: “mobile as a legitimate grassroots platform” and emerging tools for “visualizing data.”

2010 Trends on Twitter
Twitter recently released its year in review, announcing the top trending topics across of a variety of categories. “Gulf Oil Spill,” “FIFA World Cup,” and the movie Inception were the three overall top trends.

Facebook Reveals Top Status Trends of 2010
Adding to the list of status trends, Facebook also announced its most popular terms for 2010. The most popular status trend for 2010 was HMU (“hit me up,” as in to call or text me), followed by “World Cup” and “Movies”

2011: The Year Social Media Comes of Age
Social Media Today, contributor Chris Symes offers three takeaways from a recent presentation by Jeremiah Owyang, Altimeter, on “the career path of the social media strategist.” One of the key tips for 2011: “Know your ROI.”

2011 Trends in Social Media
Don’t Drink the Kool-aid blog gives some perspective on what 2011 will hold for PR and social media. Two trends to consider are that “companies will opt for agencies that specialize in social media” and “companies will turn to agencies for help with blogs as part of social media management.”

2011 Digital Trends – Shifts in US Online Population Demographics
Alina Popescu, Everything PR, highlights some online population trends as forecasted by eMarketer. She notes that, “Recent research from the Association of National Advertisers shows marketers are already capitalizing on the digital trends, with more than half of US marketers stating they will increase multicultural spending on both traditional and newer media.”

The Illusion of Predicting the Future, and How to Manipulate the Public Perception in 2011
While some of these predictions and year-end reviews can help public relations and communications practitioners plan for the year ahead, Mihaela Lica Butler, also a contributor on Everything PR, cautions the industry about “piling crap and calling it research” and reveals “how to manipulate the public perception in 2011.”

What did you think were the top trends of 2010? Can you share your ideas and predictions for 2011 with the BurrellesLuce Fresh Ideas readers?

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You Are What You Use…What Does Your Tech-Gadget Say About You?

Monday, November 15th, 2010

by Crystal deGoede*

We all live on planet earth and most of us own or use some sort of tech-gadget(s) that allows us to communicate and interact with each other and the world. It’s hard to believe we survived all those centuries without computers, cell phones, Internet, and social media. I can’t remember what I used to do “back in the day” when something comical happened and I wanted to share it with my friends…maybe we paged each other! 

Most of us are very familiar with the advertising and marketing campaigns used by HTC (Android), iPhone, Mac, PC, iPad, and BlackBerry. They are designed to connect with “you” on a personal level:

Do these campaigns actually affect our perception of what’s best when it comes to purchasing Gadgetsa gadget(s) or do we subconsciously choose based on other factors (e.g., trends, capabilities, ease of use, etc.)?

Retrevo, a consumer electronics review and shopping site, conducted an online survey of 7,500 Retrevo users across all genders, age demographics, and locations between March and July of this year. The Gadget Census Report shows that owners of iPhones, Androids, and BlackBerry’s exhibit different behaviors and characteristics based on which gadget(s) they use.  So I know what I am, but what are you?

If you’re like me, you probably own a Droid. You probably also do not have a landline in your home.  According to Retrevo, 31 percent of Droid owners do not have landlines, compared to iPhone (23 percent) and BlackBerry (23 percent) users. Retrevo did note that one reason for this is because Android owners tend to have more reliable coverage.

Is it true that once you go Mac you never go back? I would say so! If you have a Mac in your household, you are three times more likely to purchase an iPhone and six times more likely to purchase an iPad, according to the survey. 

iPhone Characteristics.
According to the census results, iPhone users act and think differently than Droid and BlackBerry users. They are also usually younger (especially when it comes to BlackBerry users) and have a tendency to adopt technology earlier, like watching TV online. On a surprising twist, iPhone users are not as “Genius Bar” as they might think they are. They are 23 percent more likely to rent a movie from Blockbuster (are they still around?) than their Droid peers, and 22 percent more likely than Droid owners to not know what brand of television they own.

Android Characteristics.
Retrevo reports that Droid users are more tech-savvy, usually owning techier gadgets than their iPhone and BlackBerry friends. They are less likely to own a GPS though. (But if your phone was running Google map software, there would be no need for a Garmin lying around taking up space.) The downfall to being so techy and brilliant, 25 percent of Android owners are more likely to not read books and 20 percent more likely to not care about recycling old gadgets.

BlackBerry Characteristics.
2002 called and they want their BlackBerry back… According to the Gadget census, BlackBerry owners/users are old fashion. In fact, a recent article in Trader Daily discussed BlackBerry losing its “stimulant addiction” for Wall Street, who is considered the early adopters of BlackBerry’s: FierceFinance pointed out this week that some of the major banks, whose employees traditionally dared to touch no cell-phone bearing anything other than a BlackBerry emblem, are beginning to move towards the fancy new options.” When it comes to keeping up with other forms of tech-gadgets, Retrevo found that BlackBerry users are more likely to have a CRT (tube) as their primary television and listen and get their music from terrestrial radio. However, they are 15 percent more likely to recycle old gadgets than Android users.

So based on the results from Retrevo, do you have the characteristics of the gadget(s) you own?  If you own an iPhone are you upset to find out you are not as unique as you might think? Androiders, is it true that you do not read books? And last but not least, BlackBerry users, are you really old school?  What factors played into you choosing your gadget(s)? Do the “you” campaigns play a factor into your decisions? I look forward to reading your thoughts along with the BurrellesLuce Fresh Ideas readers.

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*Bio: After graduating from East Carolina University with a Marketing degree in 2005, Crystal DeGoede moved to New Jersey. In her four years as a member of the BurrellesLuce marketing team and through her interaction with peers and clients she has learned what is important or what it takes to develop a career when you are just starting out. She is passionate about continuing to learn about the industry in which we serve and about her career path. By engaging readers on Fresh Ideas Crystal hopes to further develop her social media skills and inspire other “millennials” who are just out of college and/or working in the field of marketing and public relations. Twitter: @cldegoede LinkedIn: Crystal DeGoede Facebook: BurrellesLuce

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PRSA Counselors Academy 2010: Abbie Fink, HMA PR, Interviewed by Johna Burke, BurrellesLuce

Monday, September 27th, 2010

Transcript -

JOHNA BURKE: Hello, this is Johna Burke with BurrellesLuce, and I’m here at the PRSA Counselors Academy with Abbie.

Abbie, will you please introduce yourself?

ABBIE FINK: Sure. My name is Abbie Fink. I’m vice president and general manager of HMA Public Relations in Phoenix, Arizona.

BURKE: And, Abbie, you’re also the co-chair of Counselors Academy. Can you please talk a little bit about the programming and how you as an agent see–drive some of that content to make this a valuable attendee event for some of the participants?

FINK: Sure. Counselors Academy is a special interest group of the Public Relations Society of America, and it’s attended by owners and managers of public relations firms. And so we are all here–it’s our professional development opportunity for agency owners and managers to really learn about our businesses. We are talking about growth strategies, what are the trends that we’re seeing in the marketplace as it relates to social media, green initiatives, Hispanic communications; really, the types of things that we can look at as new revenue-generating sources, new business opportunities that we can then take back into our own markets and implement new programs and things that we’ve learned as a result of the conversations that we’ve had here.

BURKE: Great. Thanks, Abbie. And where can people find you on the web and in social media?

FINK: Well, thanks for that opportunity as well. We are on the web at hmapr.com. We also host a blog at hmatime.com. And then you can find me on Twitter @abbief, that’s A-B-B-I-E-F, and of course on HMA Public Relations page on Facebook. And I look very much forward to connecting with you there.

BURKE: Thanks, Abbie.

FINK: Thank you.

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