Steve Shannon
A famous quote by Thomas Edison, in regards to his many unsuccessful efforts to invent the light bulb, went something like: “I have not failed; I have found 10,000 ways that won’t work.” And so it will go for any PR pro looking to take their organization into the new and burgeoning realm of social media.
I jetted from my BurrellesLuce office in Livingston this week to San Francisco for the Society for New Communication Research’s NewComm
Forum. And I am currently in New York at PRSA’s Digital Impact Conference. What has been underscored time and again by the panelists at each, and likely much beloved by Edison, is “Just get started, and experiment until you find the path that works for you.”
At the NewComm Forum, there were many examples of organizations that went ahead and did just that – with great success. They’re driving the company’s bottom line, maintaining or building their firm’s reputation, or both. Did they hit a home run in their first at bat? Of course not. The key thing was that they just got started, and like Edison found what didn’t work, what did work, and kept improving upon what did. I’m certain they didn’t fail 10,000 times like Edison, as he had no model to base his work on. PR pros already have the skills and creativity needed to enter social media.
The fabulous thing about social media is that collecting data to guide your efforts is very easy, and often free. In fact, other than staff time, it’s completely possible to start a very effective social media effort without any other additional investment. As your program yields results, you’ll have that data in hand to show how you delivered those results, and that’s the language of the C-Suite. My bet is that you’ll soon have additional budget for more work in the social media arena.
So how do you get started? I recommend you attend a conference or two or three as I did. Everything you need to know will be delivered right there – the rest, which is a small part of creativity and a large part of elbow grease, is up to you. As Steve Rubel of Edelman said at today’s conference, “There is no such thing as a social media expert – only social media students.” The perfect time to start your social media efforts is today. What’s your first step?






