Posts Tagged ‘social networking’


Celebrityism and the Next Wave of Social Networking

Tuesday, July 12th, 2011

Lauren Shapiro*

myspacelogo-BracketThere is no doubt that celebrities play a huge part in the advancement of brands, whether appearing in social media, TV and print ads, or generally endorsing a product or company.

Celebrities are written about everyday and provide us all with water cooler fodder and their involvement in any organization is shouted from the rooftops in hopes of seeing more articles and blog posts publicizing said organization. PR firms release press releases, photo-ops are staged and having a celebrity as the face of your company draws more attention than ever.

After purchasing MySpace for $35 million, Specific Media announced that singer, dancer, actor (and now business tycoon) Justin Timberlake would be both “part owner and creative force” for the newly purchased social network, according to an article on MTV.com. Although Timberlake’s role in the rebranding of MySpace is interesting news, how much authority will he truly have?  Will Timberlake be a true partner or merely a celebrity spokesman?

Timberlake has yet to make any official announcements about the rebirth of MySpace. (We’ll all have to wait until August 17, 2011 for that…) But if early buzz is any indication, he may well be on his way to revamping the one-time social media giant to “be what it should have been,” Timberlake remarks during a recent interview. Early reports suggest that he is “considering a talent competition as one way to breathe life into MySpace,” explains Johnny Wright, Timberlake’s manager, in this CBS News article.

“There’s a need for a place where fans can go to interact with their favorite entertainers, listen to music, watch videos, share and discover cool stuff and just connect. Myspace has the potential to be that place,” says Timberlake in this press release. “Art is inspired by people and vice versa, so there’s a natural social component to entertainment. I’m excited to help revitalize MySpace by using its social media platform to bring artists and fans together in one community.”

In some ways it makes sense to start the rebranding process with a part owner/celebrity who is highly regarded in the music industry, especially when a social media site such as MySpace has long been associated with music and entertainment. But let’s remember, as some comments (like those left on this Gothamist post) suggest, playing a role in The Social Network and actually leading one are two vastly different things.

Still, it will be interesting to see how much authority Specific Media really gives to Timberlake long term and whether this latest acquisition will spark a new trend of celebrity-partnered social media sites.

Do you think Timberlake will be able to help steer MySpace in a new (and hopefully successful) direction? And what features would you like to see on the site? Share your thoughts in the comments below.

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce

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Give Us Something New Google!

Thursday, June 30th, 2011

Valerie Simon

Can Google+ succeed where Google Buzz and Google Wave have failed? While it is probably too early to make predictions, I’ll go out on a limb and share my opinion… unless they unveil something groundbreaking, this latest attempt at social networking by Google will likewise falter.

Social networking is not really about the tools. It’s about the people. In order to succeed, the tools must be designed to innovate how people connect and relate. In order to persuade people to invest the time in a network, tools must offer something new and valuable… a unique selling proposition. Otherwise, why should users invest their time with a new tool when their relationships and communications are already being served by established networks such as Facebook, LinkedIn and Twitter?

While the initial invite process – one that Google+ has since been shut down because of “insane demand” – makes the network seem promising enough, I have not found anything truly unique in Google+. Yes, it’s cool to drag and drop people into circles, but I am already extremely organized with my Facebook and Twitter lists. Why reinvent the wheel (list, or circle)? Especially if it means walking away from the networks I have already invested time building? Time is limited.

My friend Arik Hanson (who I initially met on Twitter and am now communicating with on Facebook, LinkedIn, Skype and more traditional platforms like the phone and even, gasp, in person), noted that the integration with current tools is the biggest advantage. I’m not convinced that integration is enough.

Opportunities for new networks must be based upon new concepts of how to bring people together in unique ways for distinct purposes. LinkedIn has established itself in the professional arena. Facebook has positioned itself in the more general/ all purpose area. For startups (and yes, I think Google counts as a start up in this area, albeit a start up with tremendous experience and resources), these mammoth social networks are hard to compete with. Because the ultimate reason people use these networks is not the service itself, but the other users.

Let’s get creative Google and utilize your greatest advantage… search. Why not create niche networks that allow people to connect with those searching for similar information. So if I am looking for “Berkeley Heights, NJ” I can (selectively, of course) choose to connect with others who have done the same search in the past 30 days. There’s your circle.

Have you had a chance to try Google+?  Please leave a comment and share your thoughts with BurrellesLuce Fresh Ideas readers.

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Facebook: 50 Billion Reasons to Smile

Friday, January 7th, 2011

by Lauren Shapiro*

Facebook logoMark Zuckerberg has come a long way from his college days at Harvard as he and his company are crowned the top-visited website of 2010. Adding further glory to this victory, Facebook beat out search engine titan Google for the top spot. Furthermore, according to LA Times.com, Facebook was the most searched term for two years in a row! With a Time Person of the Year running the show, would you expect anything less? But with Facebook riding a continual high into 2011, what can we expect in the coming year?

Mark Zuckerberg has 50 billion reasons, an estimated worth of Facebook Inc., to happily welcome in the New Year. Thanks to the recent funding by Goldman Sach’s Group and Digital Sky Technologies totaling $500 million, Facebook can continue to expand its already vast reach into the world of social networking, explains this article from SFgate.com. With companies like Goldman Sachs investing huge amounts of money into social networking sites like Facebook, is it safe to assume that social networking will only continue to grow as an influencer in business and marketing?

As noted in the same SFGate.com article cited earlier, London management consulting firm, L.E.K. found that “40 percent of social-network users log on [to Facebook] at least once a day, including 27% who check in several times a day.” With approximately 500 million people logging in between once to several times a day, what company wouldn’t want to have some sort of presence on the site? Taking it a step further, the lack of an organization’s presence on Facebook can be detrimental as consumers constantly seek online experience and knowledge.

Taking heed from the recent investment in Facebook – social networks will continue to play bigger and bigger roles in marketing and public relations efforts. Learning and understanding these tools may become imperative to function within an organization. 

Do you think social networking will grow in 2011 or will a new way of reaching the masses take over? How do you see the age of social networking maturing or evolving? Please share your thoughts we me and the readers of BurrelleLuce Fresh Ideas.

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce

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Using Social Media to Find and Hire The Right PR Talent

Wednesday, December 15th, 2010

Valerie Simon

An article in US News and World Report earlier this month offered some bright news for the PR industry: “Employment of public-relations specialists is expected to increase by more than 66,000 jobs, or 24 percent, between 2008 and 2018, according to the Labor Department.”

But before we break out the champagne and begin celebrating, organizations must pause and pay serious attention to the tremendous impact individual hires have on the organization; after all, PR is a service and a relationship-based business. PR agencies, such as Coyne PR and Ketchum, understand the critical role their people play in assuring client satisfaction, retention, growth. Consider this:

Coyne Public Relations –  “Our mission is not to be the best agency in America, but the best one to work for. If we are the best place to work, we will get the best people. If we have the best people, we will get the best clients. If we have the best people and clients, how can we not be the best agency in America?”

Ketchum’s Ray Kotcher: “But awards only tell part of the story. What truly makes a difference is our people. Ketchum people aren’t standard PR agency ‘types.’ They are uncommonly curious, smart, and passionate about what they do, and they are the reason for Ketchum’s 80-plus years of success.”

As the economy continues to rebound and employers continue to strive to find ways to connect with future employees, social networking offers those looking to hire an opportunity to get to know potential hires in new and meaningful ways. When Arik Hanson and I founded #HAPPO, earlier this year, our goal was to use social media to leverage our relationships to help those seeking jobs in the PR industry make new connections.  As we approached our December 8th event however, I found an increasing number of employers approaching me, hoping #HAPPO could help them to identify the PR talent their organization needed.

Can a social networking event such as #HAPPO really help connect employers with future employees? While there have been an impressive number of #HAPPO mentions in social media (nearly 30,000 since the effort began February 2010), measuring the effect on outcomes is always preferable to measuring outputs. While it is a challenge to quantify the number of new relationships that have emerged as a result of the effort, we do know that earlier #HAPPO events have resulted in at least five new jobs, including the newest #HAPPO Champion Katie Wall.

As Craig Alerowitz, EVP at Lippe Taylor PR tweeted at the start the most recent event, “I found my last employee through #HAPPO (and she’s terrific)… so just know that it works all.”

Here is a sampling of the tweets from employers who participated as well:

lanes0220: RT @SteveSeeman: #PRjobs @Makovsky is seeking #Health #PR AEs – 6-18 months exp! DM me for info or email hr@makovsky.com #HAPPO

MBoothPR: We are hiring for a number of levels and practice areas! Please send resumes & cover letters to jobs at mbooth dot com

dialogopr: We are hiring #PR Account Exec’s. email careers@dialogo.us

RuderFinn: Check here for open positions at our agency http://ow.ly/3m38V

englishyoung: GolinHarris is looking for a SAE and VP in Arlington VA: http://ow.ly/3mg6A

It is clear that the talents of skilled communications professionals are in demand. And if the US News and World Report is right – there will only be more to come. So, how are you using social media to connect with and build relationships? Have you had success using social media to drive awareness of a campaign or cause? Tell us how. What direction do you see PR, marketing, and social media going in for 2011? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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What’s the Deal, Facebook?

Friday, November 19th, 2010

by Lauren Shapiro*

Gowalla Location-Based Social MediaTo businesses looking to attract consumers: I’ll give you my email address, if you promise to send me coupons. I’ll fill out your online survey, if you give me a free appetizer at my next visit. I will fan your Facebook page, if you send me exclusive offers. I would even check in to your business, if I used a service like FourSquare or Gowalla. But, I will only do what you ask, if you give me something in return…

Facebook introduced “Places” in August, an application that allows users to check in to local businesses and places ala FourSquare. However, according to PC World, a study by Pew Internet and American Life Project released statistics showing that “only four percent of online adult Americans use location-based services.” Merely one percent of participants in the Pew survey actually use check-in applications, such as FourSquare.

So why would Facebook broach the location-based application market when only a very small percentage of Americans actually use it? Leave it to Mark Zuckerberg to have another trick up his sleeve. Zuckerberg, with the launch of Facebook Deals, realized that the popularity of Facebook , the release of The Social Network and, let’s be honest, an already Facebookcentric world – can and probably will turn the one percent of location-based app users into way more!

According to the PC World article mentioned earlier, Facebook Deals “will allow people to find deals nearby when checking into a location on Facebook.” Even better, you can find deals ahead of time and then choose to venture to that business and check-in to receive a coupon on your mobile phone. What better incentive to check-in to a location than the promise of a discount? Furthermore, aren’t users more likely to visit a business that is offering a discount than a business that is not?

Taking a nod to the marketing gurus of the world, consumers love discounts. Especially in this economy, coupon offers can be the deciding factor when debating where to get lunch or where to get that new pair of jeans.

Facebook has not only paved the way for social networking and changed the way users interact online, but now has allowed businesses to have a greater reach with their current consumers and easily find new ones!

Are you in the one percent of location based application users using applications such as FourSquare and Gowalla? If not, will you be more or less likely to use this type of product if you were guaranteed a discount? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce

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