Posts Tagged ‘Social Media’


In PR and the Media: April 17, 2012

Tuesday, April 17th, 2012

A daily round-up of what’s trending in PR and the Media.

1. Hulu Plus hits 2 Million Subscribers, report says ”Hulu Plus had about 1.5 million subscribers in January, and has been averaging about 1 million new subscribers each year. That figure appears to be on the rise.” (CNET)

 

2. Copyright conundrum in Oracle-Google case: Is a computer language fair game? ”The final outcome of Oracle-Google trial will determine whether computer programming languages are subject to copyright law.” (CNET)

 

3. NYC Pressures Omnicom For Workplace Diversity “The city’s Office of the Comptroller has asked four holding companies — Omnicom, Interpublic Group, WPP and Publicis — to publicly disclose detailed submissions required by the U.S. Equal Employment Opportunity Commission to show just how diverse — or not — their workforces are.” (MediaPost)

 

4. U.S. Consumers Receptive to Social Media Appearing on Their TV Screens, According to Accenture Study ”Social media is showing signs of connecting with TV viewers as nearly two-thirds (64 percent) of U.S. consumers surveyed recall seeing social media symbols such as Facebook “Likes” while watching television, according to an Accenture study.” (MarketWatch)

 

5. NAB: Adobe Study Shows High Online Ad Engagement ”Completion rates for mid-roll online ads climb to 87% in second half of 2011.” (Broadcast and Cable)

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Celebrity Branding: Accountability and Influence

Tuesday, April 3rd, 2012

Ruth Mesfun*

Virtual%20SeatI won the lottery! Okay, so, not the Mega Millions (apparently my luck did not transcend to that one). However, I did win tickets to Oprah’s Lifeclass the Tour for last night, April 2, at Radio City Music Hall. I picked up the tickets over the weekend and even though they were reserved, there was still a line circling the block. While waiting, I noticed no one complained about having to stand in line, in the rain, as if it was expected since we were Oprah’s “students.” After picking up my tickets, I hurriedly skimmed through the seating chart to see where my father and I were to be seated.

Orchestra seats I thought and I walked out with the biggest smile on my face.

While clutching the tickets I thought about the possibilities. How Oprah and Tony Robbins would share their secrets to an enlighten self and make all my problems disappear. My mind started to wander as if having tickets to their show was the Willy Wonka golden ticket to true happiness.

Then, I abruptly stopped and thought, Oprah is just a person she cannot solve my problems— that is my job.  

I also realized, in that moment, the true power of branding.

When I first studied branding in college my initial assumption was that branding was only for products or companies like Pepsi or Starbucks. Then it permeated to celebrity brands, such as Oprah and Tony Robbins. Now, with the advent of social and digital media, personal branding can be added to the mix. Branding people, particularly celebrity spokes people and their brands, opens a Pandora box which often hinders our ability to think objectively.

Instead of stepping back and having an objective perspective, if someone has a recognizable brand, we immediately join their cause without any initial thought of the situation, or at least not until afterwards. We are continuously in “sleep-mode” allowing branding to shift our thoughts and, as a result, our actions.

Celebrity branding also extends to the media and its ability to influence our response to the day’s news. (The recent Spike Lee social media gaffe comes to mind.) Often we trust and believe what is posted and reshare without double checking the facts.

So, while branding certainly has its place, as individuals – whether personally or professionally – we need to take responsibility for how our actions are influenced by branding and how we influence the actions of others via our own branding.

It is great to have an “AHA” moment just getting the tickets. Whatever else I learned during the Lifeclass, I promise to share in the coming days and weeks. 

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 Bio: Before joining the BurrellesLuce team in 2011, as social media specialist, Ruth worked as a marketing assistant in a kitchen design firm and, later interned with Turner Public Relations. She holds a BA in Economics with a minor degree in International Relations from Rowan University. In addition to economics, education, and finance – Ruth is passionate about understanding the business implications of social media, including how it can be used to increase ROI, find and maintain a career, and create a business. Connect with her on Twitter: @RuthMesfun LinkedIn: Ruth Mesfun Facebook: BurrellesLuce

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Are We Narcissists? Our Facebook Habits May Suggest So.

Friday, March 30th, 2012

Deborah Gilbert-Rogers*

In an age of over-sharing, social media could be doing more harm than good. Although some suggest that Facebook can help reveal depression in users, other studies show that Facebook may actually cause psychological disorders and trigger depression in teeiStock - MEns and adults, as well as encourage bullying and social media addiction. 

Among other personality disorders, we can now add narcissism to the list. Narcissism goes beyond merely showcasing high self-esteem and confidence.

“Narcissists cut a wide, swashbuckling figure through the world. At one end of the self-loving spectrum is the charismatic leader with an excess of charm, whose only vice may be his or her inflated amour-propre. At the far end of the spectrum reside individuals with narcissistic personality disorder, whose grandiosity soars to such heights that they are manipulative and easily angered, especially when they don’t receive the attention they consider their birthright, ” writes Psychology Today.

The very nature of Facebook (which provides the ability to post, tag, share, and acquire friends, among other activities) promotes a preoccupation with the self.  It is preciously this self-promotional attitude that encourages anti-social behavior and breeds narcissism. According to a study by Western Illinois University professor Christopher Carpenter, “Facebook ‘offers a gateway to hundreds of shallow relationships and emotionally detached communication.’” 

The study took into account “the Facebook habits of 294 students, aged between 18 and 65, and measured two ‘socially disruptive’ elements of narcissism – grandiose exhibitionism (GE) and entitlement/exploitativeness (EE),” explains The Guardian. The study was the first of its kind to show a direct correlation between the number of Facebook friends and narcissism.

“The research revealed that the higher someone scored on spaces of GE, the greater the number of friends they had on Facebook, with some amassing more than 800. Those scoring highly on EE and GE were also more likely to accept friend requests from strangers and seek social support, but less likely to provide it, according to the research.”

But is social media really breeding more narcissists or is it merely revealing tendencies we already have a predisposition towards, but were not as obvious before the advent of online technology? Also, how is geography and education playing into these trends? Is the “Me Generation” exclusive to the U.S. or does it span the globe? And how does the inflation of narcissism impact business and communications domestically and abroad? These are all questions that need to be addressed, among others.

“If Facebook is to be a place where people go to repair their damaged ego and seek social support, it is vitally important to discover the potentially negative communication one might find on Facebook and the kinds of people likely to engage in them. Ideally, people will engage in pro-social Facebooking rather than anti-social me-booking,” says Carpenter in this press release.

“In general, the ‘dark side’ of Facebook requires more research in order to better understand Facebook’s socially beneficial and harmful aspects in order to enhance the former and curtail the latter,” added Carpenter.

What are your thoughts? Do you find that you are interacting less with friends and companies online because they have become too narcissistic? Do you worry that you yourself may become too self-occupied on social media and Facebook? How does social media impact the way you communicate with clients? Share your thoughts, here on BurrellesLuce Fresh Ideas.

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Bio: After graduating from Rider University, where she received a B.A. in English-writing and minor degrees in Gender Studies and French, Deborah joined the BurrellesLuce Marketing team in 2007.  As a marketing specialist she continues to help develop the company’s thought leadership and social media efforts, including the copywriting and editing of day-to-day marketing initiatives and management of the BurrellesLuce Fresh Ideas blog. Facebook: BurrellesLuce Twitter: @BurrellesLuce LinkedIn: dgrogers

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The ‘You’ Brand: Planning and Executing Your Job Search (Pro-Am Day At Saint Louis University)

Tuesday, March 27th, 2012
I am proud to be PRSSA chapter professional advisor for Southeast Missouri State University (my alma mater). SEMO had a whopping 14 students (the most for any one school) in attendance, despite being nearly two hours away from St. Louis!

I am proud to be PRSSA chapter professional advisor for Southeast Missouri State University (my alma mater). Despite being nearly two hours away from St. Louis, SEMO had a whopping 14 students, the most for any one school, in attendance at the PRSA St. Louis chapter’s Pro-Am Day!

 

On Friday, March 23, 2012, I participated in the PRSA St. Louis chapter’s Pro-Am Day. PRSSA chapters and communications students were invited to join public relations practitioners for a special professional development and networking event. Students from nine different universities, spanning both sides of the Mississippi River, were represented.

In addition to industry section roundtables and resume reviews, the event featured keynote speaker Carrie Muehlemann from The Creative Group, a specialized staffing firm and division of Robert Half International. Muehlemann shared strategies for developing and sustaining a personal brand that grabs potential employers’ attention, as well as statistics to support how implementing these tactics can aid in your search.

To land a job in today’s competitive public relations industry, PR professionals must view themselves as “brands,” and ensure all of their job-search materials evoke a compelling and cohesive message. Muehlemann recommended approaching the job search with a “lean forward” attitude, exuding positivity, energy, and individuality. But, she cautioned to be authentic.

Thirty-nine percent of marketing executives surveyed said they would not respond to gimmicky tactics (e.g., Sending a shoe with a note that you want to get your foot in the door.) Instead, Muehlemann suggested that you write a creative brief on yourself, whittling it down to 5-10 core attributes. Also, set goals, write them down and map a path to get there. For example, attend at least one networking event per month and post at least one industry article per week on LinkedIn. Be sure to practice your elevator speech. She also advised that your business cards, resume, online portfolios, etc. should all match your “brand.”

Using Social Media to Create Your Personal Brand
As for social media, you don’t need to be everywhere.

  • Pick two or three platforms to focus on and keep them up-to-date.
  • Listen as much as you talk. Comment on industry blogs and actively participate. “Quality over quantity is key here,” Muehlemann stated.
  • Google yourself. Do the first page results represent who you are? If not, immediately begin doing digital damage control.

72 percent of advertising and marketing executives said they will “Google” an applicant and review his/her digital footprint, cites a February 2010 survey by The Creative Group.

Résumé Writing Tips
Muehlemann offered a few résumé writing tips:

  • Make your résumé easy to understand and follow.
  • Make it keyword rich, complete and thorough.
  • Include points that are relevant to the job, as well as ROI statements.
  • And above all, be sure your résumé is error free!

Résumé Follow Up Best Practices
What about after you’ve sent your résumé? Eighty-two percent of hiring executives surveyed said they DO want to hear from job candidates within the first two weeks of sending the résumé. Muehlemann suggested to first follow up via email. Include the job title in the email subject line, attach the résumé (again), and close with a call to action at the end of the message . If you have still not received a response, she suggested a phone call – but only after you’ve practiced your 30-second elevator speech ALOUD. Remember, be professional; there’s a line between assertive follow-up and harassment. 

Interview Tips
So, you’ve secured an interview. What should you do? Research the company (or clients that they represent, if it’s an agency) and the person(s) who will be conducting your interview and be ready with questions of your own. Also, when it comes time for the interview, be prepared to answer the standard questions:

  • Tell me about yourself.
  • Why do you want to work here?
  • Where do you see yourself in five years?
  • How did you overcome a difficult situation or issue?
  • What is your value / why should I hire you? *Be ready with ROI statements

Finally, what do you do when you don’t get the job. Don’t take it personally. Ask for constructive feedback, as well as other positions. And, don’t forget to thank them for their time.

What would you add? What have you found helpful in your job search? Please share our thoughts here, with me, and the BurrellesLuce Fresh Ideas readers.

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Discovery – Using Social Media to Drive Social TV Experiences

Friday, March 2nd, 2012

Today’s TV now needs to be “social TV,” where the online experience allows viewers to share their experiences with other viewers and the world. Fans no longer have to wait to discuss the latest episode at the water cooler the next day; they are doing it in real-time and all the time.  

Discovery Communications’ main social media strategy is engagement says Gayle Weiswasser, vice president, social media communications, during an American Marketing Association’s Washington, DC (AMADC) chapter program in January. Additionally, Discovery looks to build community, drive fans to tune-in, increase website page-views, and gather insights.

Most social media strategies contain the big three platforms, Facebook, Twitter and LinkedIn, but not all platforms are right for every organization. For Discovery, YouTube and GetGlue are also essential platforms. It even started a Pinterest page for TLC because TLC shows are very visual and tend to attract a lot of female fans. As quoted from this Desert News article, “If you’re an American and you know about Pinterest, chances are you’re either female or someone who heard about Pinterest from a female – because no fewer than 83 percent of Americans using Pinterest are female.”   

(For tips on adding Pinterest to your integrative communications efforts, check out this BurrellesLuce newsletter: Understanding Pinterest and Your Audience and my BurrellesLuce colleague Tressa Robbins recent post about Pinterest and how companies and the media are using the site.)

Tips for Creating Social Experiences to Enhance TV Fan Bases

  1. Give fans exclusive content. This is a great way to drive engagement, Weiswasser says. Discovery offers additional scenes and other insights as rewards for comments and sharing. The content is usually only available for a limited time and is not available during the broadcast time for the show it promotes.
  2. Use multiple platforms to interact with your audiences. Weiswasser suggested making “co-viewing” apps available on multiple platforms to promote a linear TV experience for user who following the conversation on a number of different social networks.
  3. Think before you post. Weiswasser tells her team to ask, “If I were a viewer/fan, would I really like this post?” If the post is mediocre, she says it’s best not to post.
  4. Be aware of trends and hot topics. A great way to gain some momentum for your organization is to embrace the culture at the moment.  Animal Planet, for its show “Hillbilly Handfishin’” tweeted, “@OldSpice & @FabioOldSpices – Are Either of You Brave Enough to Try Noodlin’? We Triple Dog Dare You!” Both of Old Spice’s spokespeople, Isaiah Masufa and Fabio took the dare for a couple of fun April Fool’s Day jokes on YouTube.
  5. Increase outreach success by having (celebrity) spokespeople interact with your communities. When Clinton Kelly of “What Not to Wear” took over the show’s Facebook page, they had the most activity in eight years.

Some other great takeaways from Weiswasser:

  • Give the social media team authority to make real decisions.
  • Listen and talk to fans.
  • Build on the engagement you’ve made.
  • Accept that not all audiences are alike.

What lessons have you learned from your social media fans? How do you encourage more engagement? Which new social networks are you adding to the mix?

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