Posts Tagged ‘skills’


The Future of Public Relations: Seizing the Opportunity

Monday, July 19th, 2010

Bulldog Media Relations Summit Virtual Conference: The Future of Public Relations Seizing OpportunityI wasn’t able to attend this year’s Bulldog Reporter’s Media Relations Summit workshop (in New York) in person earlier this month. However, I did have the opportunity to attend virtually. 

Speakers for the panel “The Future of Public Relations: Seizing the Opportunity” consisted of:

  • Aedhmar Hynes, CEO of Text 100
  • Matt Harrington, president and CEO of Edelman U.S.
  • Peter Land, SVP, communications, at PepsiCo Beverages Americas
  • Martin Murtland, VP, solutions for corporate communications for Dow Jones Inc.

I’ve listed some of the key points that I heard in the podcast. (NOTE: Unfortunately since there was only audio and no video, I was unable to keep track of exactly who was speaking at some times – so my apologies, in advance, to the panel if I’ve not credited you with your quotes.)

Hynes talked about marketing, advertising, public relations, etc. all being separate departments with separate budgets, as this is the business model that’s served well in the past. However, in reality, the future of the industry is about communicating the brand of the organization. What are the goals as a whole and what are the skill sets that match those strategic goals? This is the time for organizations to think about the fundamental concept of moving away from managing information or news to shaping and directing conversation.

Companies must influence the influencers. The concept of third-party advocacy has never been more important than it is now.

As in any discussion of PR these days, the conversation moved to changes in ROI and measurement and analytics. We all know we should get away from ad value equivalency, but what do we use in its place (aside from media value)?  How do you know your campaign is a success?  There are many tools out there that measure “online buzz.” Yet what does that really mean?  It goes back to where you start – when you set your goals, they must be measurable. Measurable goals will drive your reporting and allow you to determine which strategies were successful.   

So, what does the future look like for public relations?

  • PR now has more opportunity and voice as it relates to corporate strategy. In other words, PR professionals are gaining more access to the C-suite.
  • The future (of PR) is about confidence and being nimble. According to Land, we must be able to move incredibly fast and confident to walk into our CEO’s office and make suggestions.
  • The move away from “agency of record” was briefly discussed because corporations have multiple needs (e.g., advertising, digital, creative, B2B, direct to consumer, etc.)  
  • The next decade in public relations is predicted to be the most exciting in history thus far. It may seem like it’s “back to the future,” as some have lost sight of fundamental best practices, but we must now come back to this strategic consulting in shaping views, per Hynes.

What would you add? What does the future of PR look like in your mind’s eye? If you attended the conference virtually, what are some of the points you took away from it. Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

  • Share/Bookmark

Professional Development Is A “Must” For PR Practitioners

Friday, July 9th, 2010

Brittany James is a recent graduate from Quinnipiac University with a degree in public relations and a minor in marketing. Currently she is interning at Source Communications, a New York-based strategic consulting firm.

***

At the end of last month, the BurrellesLuce team invited me to attend the Bulldog Reporter’s Media Relations Summit. Being a young PR professional, who had just attended my first PRSA event at the beginning of June, I was eager to partake in the day’s activities. With a lot of great companies being represented at the summit, I knew that I wouldn’t be disappointed in this Professional Developmentamazing learning experience.

While there were very informative “Meet the Editors” roundtables, I had the pleasure of listening to four panels that all mirrored the same message throughout regarding growing industry trends. Some of the key messages conveyed were:

  • Keep your skill set up-to-date
  • Participating on the Internet is no longer an option

During the first panel, the skills every public relations professional needs were discussed and writing was stressed to be the biggest skill. Like any PR professional knows, writing is essential to their everyday tasks and the panel talked about how being able to tell stories requires writing skills. These writing skills need to have a visual image and content, which helps to develop the full picture of what is impacting areas.

Moving more towards the social media aspect, during the other three panels I listened to, the need for more incorporation of the Internet into PR was a strong topic. In today’s PR world, there really isn’t an excuse to not be on social media and engaging with your and your clients’ audiences. Steve Momorella from TEKgroup International presented the statistics that:

  • 90 percent of social media users follow/monitor news and information daily
  • 75 percent of social media users visit corporate websites after a story
  • 73 percent of social media users believe social media sources with news is more timely

In the second presentation, Tina Brown from The Daily Beast still thinks that as PR professionals we are still retro and need validation through print or TV. She went on to say how we can help shape the response of stories on the Internet by participating and also assisting to make the story go viral.

By being part of the conversation, we as PR professionals can help to position the story in a positive light. However, if there is no presence, anything can happen. As social media is continuing to grow, Bev Yehuda from Products MultiVu stated that “social media is the start of a transition away from ‘push,’ one-way communications to a world full of interactivity between PR professionals and the media.”

Being a young PR professional, what do you foresee as some future trends in the industry? How are you getting your company and/or clients into social media?

  • Share/Bookmark

Young Professionals: St. Louis PRSA Pro-Am Day

Monday, March 1st, 2010

I had the pleasure of attending and serving on a career panel at the PRSA/PRSSA Pro-Am Day in St. Louis last week. (New PRSA president/CEO Gary McCormick was the luncheon speaker, but that’s for a future post here on BurrellesLuce Fresh Ideas.)  

 In this post I’d like to share some of the advice that was provided in the “Diary of Young STLPRSAproam-youngpro panelProfessionals” session.  Allison Hughes, Lara Golike, Tanya Kath and Phillip Cleveland served as panelists and answered questions from the Missouri and southern Illinois PRSSA members in attendance.

When asked for advice about entering the job market, the panel offered these points:

  • Don’t go in with a sense of entitlement. You’ll be “knocked down a peg” and only set yourself up for disappointment.
  • Not everyone works with clients immediately. While you should have a writing portfolio, you are still the “low man on the totem pole.”
  • With entry-level positions, you may have to jump through the hoops and prove yourself until acknowledged as a professional.  It can be a long road, but you must keep on until accepted.
  • In corporate PR there can be as many as ten approvals and red lines before something is given the go-ahead.
  • Not every office is like “Devil Wears Prada!”

As far as advice about job searching and what skills should be highlighted, the panel offered this guidance:

  1. Digital PR is a must. Agencies want to hire those that already have these skills. 
  2. Be sure Facebook, Twitter and other social media pages are “clean.” With Facebook, you can set privacy filters, but keep in mind that nothing is truly private on the web. 
  3. As far as skills to be highlighted, do NOT say you are a “people person.” 
  4. Include group projects (not just individual) as this demonstrates team work.
  5. Showcase achievements rather than activities. 
  6. Be prepared for an on-the-spot writing test.
  7. When interviewing, ask lots of questions before accepting a position so you know what you’re getting into.
  8. Early in your career (or even when doing internships) – diversify. Even if you know what area you want to go into, don’t pigeon-hole your experience.

Finally, panelists were asked about some the things they wish they’d learned more about in school, to which they responded:

  • AP Style (there’s even an app for that now!)
  • Social Media
  • Reading industry magazines and newsletters as well as thought-leaders blogs.

If your local PRSA, IABC, AMA or other group has a Pro-Am event, I’d encourage you to participate in any way that you are able.  What additional advice would you offer these about-to-be young PR pros?

  • Share/Bookmark