Posts Tagged ‘SEO’


What Can Retargeting Do For You?

Monday, December 10th, 2012

retargeted adsOnce a website is set up and gains traction, it can become a targeted marketing sweet spot for companies looking for exposure. Companies or marketing firms analyze shopping habits by demographic and direct efforts accordingly.

When a website reaches a high hit count, it becomes that sought-after spot for displaying retargeting ads. Marketing firms will maximize retargeting strategies on such sites to realize the best percentage per post. Facebook is one such site. Facebook is such a big player it might shift the entire ecommerce and pay-per-click scenes.

First, What Is Retargeting?

Retargeting is all about making a conversion based on someone’s expressed interest in a product or service. Search retargeting takes the keywords that users search for, and delivers relevant ads in a timely manner to a (hopefully) still searching consumer. Site retargeting shows ads to users who leave a site. Ads can show items abandoned in a cart, products that were clicked on, or even just a targeted ad. Retargeting’s main purpose boils down to converting more window shoppers into buyers.

In Front of More People

Retargeting on a venue such as Facebook is a high-profile maneuver for any business. This is because Facebook is at the forefront of the international social media scene. Joining in on the bidding process could potentially put ads before hundreds of thousands of people, not just once but as many times as is advisable.

The risk in investing in this, on the part of Facebook, is volume. Whether or not enough traffic goes through Facebook cannot be determined outside of assumption. However, the assumption is that there are perhaps millions of Facebook unique visitors on a daily basis. Facebook will regularly have upwards of over 150 million unique visitors per month. That tallies to just over 5,000,000 per day. That’s potential.

Retargeting and Pay-Per-Click

Watch groups claim that the shift from per-click prominence on search engines to high-hit volume sites like Facebook will have drastic effects on the pay-per-click game. Their logic is that search engine optimization (SEO) is limited to those searching for a particular item, whereas random visibility on a Facebook page will target others. And further, this will retarget one-time window shoppers and lure them back. The interest is there and the product is there; the assumption is that this will more likely lead to a sale.

Whether or not this new strategy by Facebook will drive pay-per-click or SEO strategies to the outer brink of advertising competition has yet to be seen. But it will be an important game-changer as Facebook and other companies continue to develop this strategy.

Some Shaky Ground

Facebook will reap more than just money. As advertisers “follow” more users around Facebook, it runs the risk of having too much access to personal information and behaviors. Facebook has already had to face the scrutiny of conspiratorial thinkers. Concerned users, competitors and governments demanded answers for such an infringement (at least as it is perceived) on personal privacy.

Assumptions can be made for similar attacks on Facebook Exchange, the network’s retargeting interface. Historically, however, Facebook has not shown much compliance to countries or individuals asking them to augment their operations, and there is nothing that says they’ll start now. The way in which this plays out and shapes the world of retargeting will be interesting as Facebook continues to grow.

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Felicia SavageFelicia Savage is a freelance writer, designer and internet marketer living in Indianapolis, IN. As a contributor to technected.com, she loves to discuss her adventures in public relations and marketing.

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Social Media Marketers are all dying to know — Is Facebook dying? Or losing its cool?

Wednesday, October 31st, 2012

This post first appeared on Capitol Communicator 10.22.12 and is cross-posted with permission.

Most brands have a presence on Facebook and Twitter, but, are they still relevant and the best place for your efforts? Several presenters at the Mid-Atlantic Marketing Summit in Baltimore on Oct. 18 addressed this question and looked into the alternatives to Facebook.

If you ask author and marketing strategist Geoff Livingston if Facebook is dead, he will say, “It’s loosing it’s cool.” His fellow panelists say it’s still relevant. All did agree, if you want to get your post seen by your fans (or even friends for personal use), you need “pay to play” and promote your post.

During a later panel, Marty Conway, Imre Marketing and Communications, said Facebook isn’t dead, but suggested we should not be thinking about the distribution channel, but about the content. He advocates using more visuals, photos and video.

Although he feels Facebook is still relevant for marketers, Mitch Arnowitz, Tuvel Communications, said many people are tuning-out ads. He feels Facebook will forever suffer a privacy perception problem.

Strategies and Insights

Facebook’s customer targeting is great, said Cary Lawrence, SocialCode. People are self-identifying, allowing for extremely targeted campaigns. She went on to say it is a nurturing platform, so you need to nurture and engage fans to get your EdgeRank score up. (EdgeRank determines whether or not your post will be seen in a news stream on Facebook.) She also noted the community benefits the brand, because fans of a page will convert to customers twice as much as non-fans.

The goal is not to just get followers said Brian Razzaque, SocialToaster. You can concentrate your energy on a different channel, and know you will still get secondary following on Facebook. Although the number of users is smaller, he said Google+ is huge for SEO, and the degree of engagement is quite high.

You need to find your audience, said Katie Roberts, Laureate Education, and she advocates using surveys. She noted her research for serving a new university purchased by Laureate Education, which serves mostly Hispanic students. She learned Hispanics check-in on Foursquare more than any other audience segment.  Roberts advocated for experimenting with different platforms. For one of Laureate Education’s schools they created several topic-related Pinterest boards.

You should pick your content home-base (usually your organization’s website) and direct all traffic there. From the home-base, all content and platforms should complement each other.

In looking at your audience segment, Kari Mitchell, HZDG, commented that the older you get the more likely to click on an ad, versus younger users who are more likely to “like” a brand.

You can read the top tweets from the Summit on Storify.

Do you think Facebook is dead or dying?

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Experiment in Social Media by ‘Communicating the Experience’

Tuesday, September 25th, 2012
PRSA-NCC Panel on "Communicating the Experience"

Flickr Image: Capital Communicator - 9/18/12 PRSA-NCC panel on Communicating the Experience featured Heather Freeman, Heather Freeman Media and Public Relations, moderator; Garrett Graff, editor-in-chief, Washingtonian; Amy McKeever, editor, Eater; Vanessa French, co-founder, Pivot Point Communications; and Carlisle Campbell, vice president, Ketchum.

The only way to succeed in social media is to experiment A LOT! One out of ten tries will be successful and two out of three will be somewhat successful, says Garrett Graff, editor-in-chief, Washingtonian. A panel at the National Capital Chapter of the Public Relations Society of America on Sept. 18 confirms his statement. All the panelists look for ways to communicate the experience, especially in relation to food.

Carlisle Campbell, vice president, Ketchum, speaking about the Double Tree by Hilton Cookie CAREavan Across America campaign, a winner of the 2012 Thoth Awards, says they focused on three key ways to connect to the public via social media:

  • a cookie confessional (video of consumers discussing cookie or Double Tree experiences)
  • swarm car (a Twitter contest for an office cookie party)
  • and an online sweepstakes.

The swarm car originally left executives nervous, but eventually provided additional opportunities, such as when the Atlanta office of the Associated Press won and tweeted their happiness.

Tips for Experimenting in Social Media

Incorporate photos into the mix: With the implementation of the Facebook timeline, Vanessa French, co-founder, Pivot Point Communications, advocates using a lot of pictures. Speaking of pictures, everyone agreed “food porn” is irresistible to the consumer. People love to post pictures of food, so organizations should take the lead and upload photos to their media properties.  

Leverage outreach to boost advocacy: French advocated outreach to local bloggers about events, which she finds can often lead to their posts being testimonials.

Know your audience: As with all campaigns, the key is to knowing what platforms your audience is using. In reviewing Facebook and Twitter, Graff comments Facebook is for following friends who are strangers and Twitter is for following strangers who are friends. French also says Facebook users do not like shortened links, unless they are coming from an established media company.

The panel considers Pinterest the new bright shiny tool, and brands need to evaluate it for usefulness for their campaigns. Graff says it is especially useful if you are targeting young women looking to get married, even if the wedding is not imminent. French commented on several non-profits, like the World Wildlife Federation, using it successfully. She also said many men are on Pinterst talking about technology.

Expand your communities: Amy McKeever, editor, EaterDC, says she stays in-touch with many smaller restaurants through Facebook and Twitter, and she finds Twitter to be a good way to gather news. She doesn’t post news to social media until it is posted to Eater, because her goal is to drive traffic to her site.

Align tactics with business goals and objectives: Campbell says the debate over creating a website versus a Facebook page is discussed in their office. Many of his younger colleagues advocate for the Facebook page. French says if you do choose a website, be sure to advocate for a blog, which will help with SEO.

QR codes and the next wave of social-technology…  French says she pitches QR codes to clients, but they are often not in the final campaign. Graff feels we are at a low point for QR codes, right now. They are not easy to use, so he says a simple link works just as well. But, he thinks a more advanced QR code that is universal might be on the horizon.

How are you and your clients continuing to experiment with social media? What new trends do you see on the horizon? What tried-and-true tactics continue to work in the present? Please share your thoughts with BurrellesLuce Fresh Ideas readers.

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BurrellesLuce Complimentary Webinar: Leveraging Breaking News to Boost Your Brand

Thursday, September 20th, 2012

BurrellesLuce Complimentary Webinar w/ Todd Hartley - Leveraging Breaking News to Boost Your BrandBurrellesLuce Complimentary Webinar: Leveraging Breaking News to Boost Your Brand

Register Now!

When: Monday, September 24, 2012

Time: Noon EDT

When news breaks in your industry, what should you do? How do you own the conversation, promote your expert, and develop business relationships that convert to revenue?

Join BurrellesLuce and Todd Hartley, CEO of WireBuzz for this informative 60-minute webcast, “Leveraging Breaking News to Boost Your Brand.”

During the webcast you will:

  • Learn tricks to maximize breaking news opportunities by combining a press release with a rapid-response video.
  • Learn how to optimize social media engagement and search results for breaking news.
  • See case studies implementing this strategy.

And much more…

Register Now!

Moderator: Johna Burke, senior vice president, marketing, BurrellesLuce

Space is limited. Sign up now for this free webinar, “Leveraging Breaking News to Boost Your Brand.” If we are unable to accept your registration, an on-demand presentation will be available for review after the event at www.burrellesluce.com.

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Todd Hartley (@TheToddHartley), CEO of WireBuzz, has spearheaded digital marketing campaigns for seven of the largest national talk shows and created the first video medical encylopedia on the internet. His agency, WireBuzz, specializes in developing fast video content production for press releases, search engine optimization, and customer lead generation.

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The Changing Media Landscape: What It Means to Public Relations

Thursday, May 10th, 2012

This post first appeared on CommPro.biz 5.9.12 and is cross-posted with permission.

Recently, I spoke at two PRSSA regional conferences about how the evolution of digital and social media is changing the media landscape. In particular, the discussion revolved around how news is now immediate and information can get lost in the shuffle and, perhaps more importantly, how this all affects our role in PR. I wanted to share some of what we discussed with you. 

According to The Pew Research Center and the Project for Excellence in Journalism (Pew PEJ), the Internet surpassed newspapers and radio as a primary news source back in 2010. In fact, the explosion of online content (via blogs, social networks, new online-only media outlets, video portals and other venues) is coming not just from traditional media companies, but individuals and organizations from every walk of life. It’s a development that invites an entirely new way of thinking about how companies can get out their message and amplify their brand.

We keep hearing “Chicken Littles” spouting that big media is dead or that social media will soon replace traditional media. Poppycock, I say! On the contrary, “old” media still provides most of our news! The percentage of original content found on social media pales in comparison to traditional media. The Pew PEJ studied one typical American city (Baltimore), and reported that a whopping 92 percent of new content came from “old” media, proving that the published story is just the beginning of its life cycle.

There seems to be no shortage of those that believe the press release is dead. I’m in the opposing camp, as I believe it continues to be a useful tool for public relations practitioners. Don’t get me wrong, every circumstance is unique and not all situations will warrant release to the media, but the press release is still an integral part of the PR toolkit. Actually, social media has created more — and more effective — channels for companies and brands to communicate. Regardless, the press release will always have a place in your online newsroom. I’ve heard both Sally Falkow and Steve Momorella say it well—don’t underestimate the power of that news release, it has great SEO value.

So what does all this mean in terms of media relations? Considering that 98 percent of journalists say they start a story with a Google search (per the Pew PEJ State of the Media 2011 report), it means your news needs to be optimized for search engines. Make it easy to find as well as easy to access. In other words, don’t make journalists register to get into your newsroom. Instead, include embed codes for video and images, publish text as text (versus as images where it’s difficult for a journalist to copy and paste from), include links to all your social media accounts, and make your news available in a feed so they can follow if they’d like and get your news pushed to them.

We also discussed digital storytelling as a key core aptitude for public relations and marketing professionals. We frequently hear that good writing skills are the single most important attribute for a PR pro, and that’s true, but storytelling is a very close second. Some things to keep in mind when telling your story is that more is not always better. Be sure you’re speaking your audience’s language. In this multimedia environment, text is not always enough. Engage their senses—use images, podcasts, videos to amp up the virtual volume. PR professionals must adapt to the “new” journalism, more as a service rather than a product that is platform or format specific. 

I think John Steinbeck said it best in East of Eden, “If a story is not about the hearer he will not listen. And here I make a rule—a great and interesting story is about everyone or it will not last.” Read that again. It’s so true!  

Another wise person, my colleague Johna Burke, says, “Remember Captain Sully (the US Airways captain who emergency landed in the Hudson River saving hundreds of lives)? Every organization has these people and stories, your job is to find them and leverage them.”

What techniques are you using to find and leverage your story makers? How has your role in PR and communications evolved along with the media?

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