Posts Tagged ‘research’


Disappearing Act – Brands That May Not Be Around in 2012 – Part 2

Monday, January 16th, 2012

by Deborah Gilbert-Rogers*

Executive_Crystal_BallAt this time of year, perhaps more than any other, we PR and marketing professionals can all breathe a sigh of relief knowing that there are no shortages of bloggers and writers flexing their “intuitive” muscles to predict the trends and topics in store for the coming year.

Not too long ago I posted on Fresh Ideas about the 10 Brands That May Not Be Around in 2012 as revealed by 24/7 Wall Street, a firm offering insight analysis and commentary for U.S. and global equity investors.

Now CoreBrand, a branding and marketing research firm, is making some predictions of its own. According to an article on Business Insider, These Famous Brands Will Disappear in 2012, “two days before the Wall Street Journal  reported Kodak will fill for bankruptcy, James R. Gregory, CEO of branding and marketing research firm CoreBrand, predicted that Kodak would ‘disappear’ as a brand in 2012.”

The article is quick to address that “bankruptcy doesn’t mean the end of Kodak as a business. The company and its brands could be bought or restructured.”  Still we can’t ignore that many businesses within the tech industry are struggling to find relevancy in a rapidly changing digital landscape – even the ones who have consistently relied on their strong branding efforts to pull them into the new millennium.

The same can be said for companies in the automotive industry, which have struggled to balance their bottom lines even after extensive government and taxpayer bailouts. In fact, Saab, number four on the list, also recently filed bankruptcy.  Yet the company still garners media attention, because, as this Wall Street Journal article explains, “this quirky little car brand with its few, but fiercely loyal enthusiasts, has been a source of great affection, nostalgia, and Swedish nationalism.”

But having a recognizable and timeless brand can’t do much when an organization suffers financially and structurally… or can it?

Lesser known companies may not seem to do well on their own, but might still rely on the success of their products. For example, Yum Brands! (number 7 on the list) is parent company of KFC, Pizza Hut, and Taco Bell, all of which seem to do well in their own right. That is, if Yum Brands! avoids taking a page from the playbook of Hostess (whose classic brands include Twinkie, Sno Balls and Wonder Bread brands). Last week, Hostess filed for bankruptcy just two years after emerging from bankruptcy, confirms the Huffington Post.

What are your thoughts? Are these “disappearing acts” just a sign of the times or can something be done from a communications and PR standpoint to help other brands from avoiding a similar fate? What is digital media’s role in all of this, if any? Please share your thoughts in the comments below.

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Bio: After graduating from Rider University, where she received a B.A. in English-writing and minor degrees in Gender Studies and French, Deborah joined the BurrellesLuce Marketing team in 2007.  As a marketing specialist she continues to help develop the company’s thought leadership and social media efforts, including the copywriting and editing of day-to-day marketing initiatives and management of the BurrellesLuce Fresh Ideas blog. Facebook: BurrellesLuce Twitter: @BurrellesLuce LinkedIn: dgrogers

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#PR, #Google+, #SocialMedia, #Measurement, #MediaRelations….Summer Reading Part 1

Monday, August 8th, 2011

What are you reading this summer? Has your Internet browser taken to you to some interesting ideas? Here are some of my favorites articles:

Public Relations

PR Measurement

Do you have any PR summer reads to share with the Fresh Ideas readers?

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AMEC European Summit on Measurement 2011 – Creating a Focused Measurement Agenda 2020

Friday, June 24th, 2011

AMEC International Association for the Measurement and Evaluation of CommunicationI recently attended and participated as a speaker, on behalf of BurrellesLuce, at the AMEC 3rd European Summit on Measurement in Lisbon, Portugal. The conference represented nearly 200 delegates from 33 countries and provided some good insights and conversation about the future of public relations research, measurement and evaluation.

Last year, in Barcelona, Spain, AMEC was the driving force behind the Barcelona Principles. Many of you have likely seen these referenced in conference presentations or blog posts (some even here on Fresh Ideas) and have worked to apply these basic principles to your own organization’s measurement efforts. The AMEC U.S. Agency Research Leaders Group also provided communicators with the framework and context of how to apply these metrics to drive organization outcomes in the validated metrics overview.

This year, the focus of the group was on identifying and starting to work on the top priorities and issues referenced as the Measurement Agenda 2020. During the delegate discussion, each delegate had the option to select four topics where the organization would look to focus effort and resources.

The top ranking issues, along with their percentage of the vote, are represented below:

  1. How to measure the return on investment (ROI) of public relations (89%)
  2. Create and adopt global standards for social media measurement (83%)
  3. Measurement of PR campaigns and programs needs to become an intrinsic part of the PR toolkit (73%)
  4. Institute a client education program such that clients insist on measurement of outputs, outcomes and business results from the PR programs (61%)

(more…)

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Are PR Budgets Back?

Tuesday, March 1st, 2011

Valerie Simon

Money_EyesAt the New York City #HAPPO Hour last week, professionals representing many top public relations agencies were on the lookout for talent. Representatives from firms such as Burson Marstellar, Peppercom, MS&L, Devries PR, and Ruder Finn worked the room, looking to meet potential hires. In fact, the number of professionals in the room, who were wearing badges identifying themselves as an actively hiring employer or mentor, nearly matched the number of job seekers and students.

“In 2009 and 2010, it seemed as though many of the clients we pitched were not ready to make a decision,” commented one NYC agency pro. “Recently, however, it seems like clients are starting to move forward. Whether they pick our agency, or another, they are making a decision.” And as firms gear up to take on new business, finding employees quickly becomes a top priority.

In a recent PRNewser post, Ketchum CEO Ray Kotcher noted an increase in the number of RFPs and account wins floating around. “There’s been a bit of a lift from the economy,” Kotcher said. But he said the “lift” was the normal course of business for this time period as “clients are lining up their comms partners for the coming year. You’re also seeing PR taking on much more importance than it has in the past.”

Kotcher noted three key areas of growth for the PR industry:

  • social media, digital media, and word of mouth
  •  research, measurement, and analytics
  • continued need for corporate and crisis work (particularly in regards to B-to-B, electronics, and established tech companies

Harris Diamond, CEO of IPG’s Constituency Management Group, which houses its PR firms, including GolinHarris, Weber Shandwick, and DeVries Public Relation, also had a positive message to share with PRNewser readers, “We’re just seeing a tremendous focus with companies more and more seeing the wisdom of looking for programs the reach their constituent groups,” he shared, explaining that across all PR businesses, practices, and geographies, business has experienced and continues to experience growth. Diamond pointed out opportunities available for the industry in areas traditionally reserved for advertising specifically, “Mega events,” like the Super Bowl.

As I chatted amongst the attendees at the New York #HAPPO event, I was inspired to hear so many opportunities, but was struck by the sense of urgency. The last few years have resulted in lean staffs, struggling to provide excellence with very limited resources. Businesses have rightfully been cautious in making the investments necessary to embrace growth and opportunity. Headlines such as “Is PR dead?” questioned the very existence of our industry.

I believe the industry is emerging from these tough economic times stronger, and more necessary than ever before. Budgets are returning, but with a heightened sensitivity to the importance of efficiency and a deep understanding of the precious fragility of growth.

Growth will not be without its challenges. Is your organization preparing to hire or add additional resources for your PR efforts? How has the economic downturn impacted the way your organization is allocating resources?

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PRSA Counselors Academy 2010: Carol Greenwald, Marketing Partners, Interviewed by Johna Burke, BurrellesLuce

Monday, January 3rd, 2011

Transcript -

JOHNA BURKE: Hello, everyone, this is Johna Burke with BurrellesLuce, and I’m here at the PRSA Counselors Academy. I’m here with Carol.

Carol, will you please introduce yourself?

CAROL GREENWALD: Hi, I’m Carol Greenwald. I’m the owner and president of Marketing Partners. And what we do is three kinds of things. We work with people on targeting and strategies so that they can get richer faster and more effectively. I do research so that we can ground decisions in fact instead of fancy. And I do coaching to help people learn better selling behaviors.

BURKE: Can you talk about, for those people that weren’t privileged enough to be able to be in your session moments ago, what’s the most important thing that marketers can use when they’re talking to prospects and clients about identifying and creating some attachment to their brand and to their product?

GREENWALD: What they need to remember is, is that there is no such thing as a rational decision. Decisions–the best decisions are made in the context of emotional thought that brings together all past memories, past experiences, past activities, past responses, brings them together so that they focus on whatever the decision is. So if you have a brand and you want somebody to do something, what you have to think about is what is the context in which you want them to do it? What’s happening in their world that’s relevant to this?

What kind of goal would they have to do it? What kind of past memories would they need so that they could understand what it is that you want them to do? Everybody understands new knowledge, new thoughts, in the context of old knowledge. That’s why whatever your mother did when you were five is probably still relevant today because memories are built up. Every time you have a problem or you face something, your brain goes back into the unconscious memories, pulls out the ones it thinks are relevant, tries to create a pattern that is similar to the pattern that you’re facing; then the cognitive part, the smallest part and the youngest, the most fragile part of your brain, the cortex, takes those patterns that’re offered to it, takes the best one of them and says, `This is the one we’re going to use because this is the one that answers the question, fits how we feel about the past and moves us forward into the present.’

So as a marketer, as a PR person, as a communicator, you have the ability, by setting the entire emotional stage, to influence not only how people feel about your product, but how they use it, what they do with it and, finally, if they buy it.

BURKE: Carol, thank you so much. Can you tell us your website, or where else people might be able to find you?

GREENWALD: Sure. www.greenwaldconsulting.com.

BURKE: Great. Thank you so much.

GREENWALD: And I’m on Facebook. 

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