Posts Tagged ‘quick response’


Public Relations & Marketing with QR Codes

Wednesday, March 2nd, 2011
Flickr Image: Fluid Forms

Flickr Image: Fluid Forms

In my last post, I talked about 2D barcodes being used in the print media to connect the readers’ to additional content and offer a more interactive experience. I also mentioned that there’s a myriad of uses in the communications field – not just advertising but marketing and public relations as well.

Remember, however, even though QR codes are catching on here in the US, that doesn’t mean everyone knows what they are or how to use them. If you plan to launch an initiative using QR codes, be sure that you educate your audience with detailed instructions on what to do.  Also, wherever the QR code leads must offer value – exclusive information, how-to videos, giveaways, discounts, entertainment –something to grab their attention and encourage interaction. It is often easier to have the QR code point to a website that can be updated and refreshed with new content, rather than a static page, as once a QR code is created most cannot be modified.

Here are some ways to utilize QR codes in marketing, event planning and PR:

  • Print on your business cards leading to client testimonial page or background bio.
  • Include on conference attendee badges to make exchanging contact information a snap.
  • Non-profits could link to volunteer and donation pages.
  • Use it to link consumers (or reporters) to how-to videos or detailed instructions.
  • Have a QR code screen-printed onto t-shirts, linking to details, to raise awareness about a charity cause or some other event.
  • Use at a tradeshow to allow attendees to quickly scan your contact info.
  • Grassroots campaigns could link to a podcast of their guiding principles with a call to action.
  • Put next to retail displays linking to product reviews.
  • PR efforts for a large event could utilize a QR Code with a link to a map of the event’s venues.
  • Sponsoring an event? Use a QR code on signage and other pieces linking to a special thank-you page and a sign-up form for such things as newsletters.
  • In public awareness materials, it might link to an assessment survey or support resources.

In media relations, you could even embed in your press release directing the journalist to your online press kit or photo gallery and fact sheets. That should be just enough to get your creativity flowing. What can you add? How are you incorporating QR codes into the marketing mix? How has it benefited your communication efforts? What have been some of the challenges?

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Barcodes and The Media

Monday, February 28th, 2011
Flickr Image: The American Library Association (ALA)

Flickr Image: The American Library Association (ALA)

Barcodes have been used in the retail, logistics, inventory/warehousing and governmental environments since the 1970’s. There are numerous types of 2D barcodes, but for this post, I’ll be referring primarily to Quick Response (QR) codes – which didn’t come into existence until 1994. QR codes have been popular in Japan for quite some time and even have been used in some European countries but have struggled to gain acceptance here in North America.

About a year ago, my BurrellesLuce colleague, Lauren Shapiro, wrote about the world being a giant barcode and how this might affect the public relations and marketing realm. In September 2010, I attended a PRSA professional development day (hosted by SWMO PRSA) where Ben Smith, Social: IRL agency, talked about PR and media uses for QR codes – that’s when it started to “click” for me. Then, a few months ago, another colleague, Denise Giacin, wrote about a book by a New York Times reporter and his perceptions of the changing media landscape – each chapter beginning with a QR code. 

So, if this is not new, why am I just now writing about this? Because it seems to me that it’s no longer just speculation by the thought leaders, but it’s actually catching on. (I’m a wait and see kinda gal, after all Missouri is the “Show Me State.”) With the popularity of smart phones, QR codes are now more practical than in the past and are probably destined to become even more so in the future. Google Places began using QR codes, issuing window decals, in December 2009 as a quick way to see reviews and coupons for local businesses. There’s a myriad of uses in the communications field and I’ll talk more about that in my next post. 

A number of print media outlets are now using barcodes to connect the reader’s print and online experiences. Mobile barcodes offer publishers an easy way to bridge the gap between traditional print mediums and digital media. The barcodes allow them to offer a more personalized and interactive experience – like linking from an advertisement to a coupon or recipe. But it’s going beyond advertising now.

The Washington Post recently began including QR codes to offer “digital jumps” to additional content. Lucky Magazine uses QR codes to link to hair and makeup instructional videos. South Florida Sun Sentinel uses QR codes to link to digital content. USA Today announced last week that they are making a commitment to use at least one Microsoft Tag (a proprietary 2D barcode) in each daily section that will provide mobile access to photos, videos and other online content.  Even some college papers, Cal State Fullerton for one, have begun using these barcodes in the print edition.

The naysayers are convinced of the demise of print media; however, new technologies like QR codes offer the ability to make their content more interrelated. It provides readers with a more interactive and productive experience. 

Is this just what print media needs or is this a stop-gap measure on the downhill slide? I look forward to you sharing your thoughts with our readers.

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How to Become an Influencer: Lessons from the 2010 PRSA Counselors Academy Spring Conference

Monday, June 7th, 2010

(L to R) BurrellesLuce's Colleen Flood, Paula Whittington, Johna Burke, and Debbie Friez at the 2010 PRSA Counselors Academy“We should all become influencers, and move away from pitching,” said Brian Solis at the PRSA Counselors Academy Spring Conference in Asheville, NC. He suggested that you can start by writing your press release in 120 characters, so there is room for others to re-tweet it. This was just one of the great insights I picked-up at the conference.

Keeping with this theme, I am offering some of the other best tips (under 120 characters or at least 140) I learned.

Blogging and Social Media

  • Use your #blog to showcase expertise in particular areas so you can win business. (@bgindra)
  • Lesson learned-get the video on 1 take, even if you have to record it several times. It’s easier than editing on computer. (@jaybaer)
  • Google wants to provide multi-media search results, so post some video. (@jaybaer)
  • Digital is not about knowing the answer; it’s finding the answer. (@jaybaer)
  • 4 degrees is the new 6 degrees of separation thanks to #SM. (@Brianna)

Engagement

  • Give people something to talk about to help elevate the brand. (@kalbritton) Example is @lenovo photography contest.
  • Every company has a 1% Group of core active customers…you need to engage them. (@jaybaer)

Green Initiatives

  • The grammar of green: Clear, Credible, Consistent & Compliance.
  • Praise companies for doing what is right with being #green instead of looking at all the bad things they have done.

Messaging

  • The new KISS: Keep it simple & share. (@briansolis)
  • QR (Quick Response) codes are great for sharing information, like at a trade show or games.

Strategy

  • The new CEO = Chief Editorial Officer. (@briansolis)
  • Don’t give community management to an intern.
  • Every company should have a social media crisis plan. (@jaybaer)
  • Set goals and objectives before you start social media monitoring.
  • Interesting way of looking at the #SM conversations – what are people saying about my company & is it in the right context & with the right influencers?

For more great information from this conference, checkout, my BurrellesLuce colleague, Colleen Flood’s latest Fresh Ideas post, “Are You Shifting Marketing and PR Plans Based on Hispanic Demographic Trends?,” as well as the PRSay blog, Jay Baer’s blog and others.

Have you learned some new ideas you can share from a recent industry event? What do you think makes an influencer?

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