Posts Tagged ‘press releases’


Is Digital Media Changing PR’s Role in News-Gathering?

Wednesday, August 18th, 2010
Flickr Image: Yago.com

Flickr Image: yago1.com

The Oriella PR Network issued their 2010 Digital Journalism Study recently. The survey consisted of 770 journalists across 15 countries, and is used to find out how digital media has changed the nature of news-gathering. In reviewing this study, I naturally paid the most attention to those items that directly affect public relations and media relations practitioners. 

For example, according to the report, “interest in traditional news content remains healthy.”  Results showed:

  • 75 percent of journalists surveyed indicated they like to receive emailed press releases, and
  • 52 percent want to receive still photography.

Interestingly, demand for social media news releases (SMNRs), chosen by 19 percent of journalists in 2008’s survey, and 15 percent in 2009, has leveled off at 16 percent in 2010.  

  • Video content has fallen to 27.5 percent from 35 percent.
  • Audio / podcasts have fallen to 15 percent from 19 percent.

The report notes it is possible that these declines may be due to the fact that publications have the capabilities to produce their own multi-media content now. Previously they were more reliant on content from third parties.

Considering the international reach of this survey, I was curious if our own U.S.-based media followed suit. I set-up a (very un-scientific) three-question survey on PollDaddy and asked my Twitter and LinkedIn journalist connections to respond. There were only a handful of responses, but the poll answered my question.

  • 85 percent of journalists who responded to my survey indicated they prefer to be contacted via email. 
  • 44 percent said it was okay to contact via Twitter, but keep in mind that I posted the survey on Twitter and LinkedIn so the journos that responded are those that are on social networking sites – be wary of assuming this is true across the board.
  • 67 percent want to receive hi-res photos with press releases.
  • 55 percent would like to see supporting documents (such as backgrounders, bios, fact sheets, etc.) and/or attributable quotes. 

When I asked for additional comments, one respondent replied, “I wish press releases had original quotes instead of marketing-speak.”  Another responded, “Short, sweet and to the point. Make it catchy. Make it actually newsworthy. Make it interesting. And don’t send something that’s happening that day. Timing is EVERYTHING.”

Jessica Pupillo, freelance writer and editorial director for St. Louis Sprout & About, opined: “Put the news release headline in the subject line of an e-mail. Also put the text of the release in the body of the e-mail, and ALWAYS include copies of the release and access to photos on your online press room. Include a phone number where you can be reached during reasonable hours (7 a.m. to 9 p.m.). If you don’t answer your phone when I call, I may just skip your news.”

The author of the Digital Journalism Study results report surmised, “Time pressures remain – it is down [sic] to the PR community to facilitate access to relevant stories so they can turn it into a compelling story as efficiently as possible.” And, goes so far as to state, “While the communications landscape has become increasingly complex, journalists continue to rely on PR professionals to address the basics of news gathering in the content they produce. Communicators that overlook this essential need do so at their peril.”

If you’re a media professional, do you agree with the survey findings published in the Digital Journalism study or from my poll? What do you wish public relations professionals would do better? If you’re in PR or media relations, how are you tailoring your strategy to meet the changing needs of journalists? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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BurrellesLuce Newsletter: When Press Releases Go Bad

Thursday, June 24th, 2010

When Press Releases Go BadLast month’s newsletter, “Staying on the Right Side of the Media Relations Curve,” focused on correcting the five all-too-common mistakes made when pitching the media. In that spirit, we’ve decided to dedicate this month’s newsletter to five things that turn an otherwise good press release into a media relations blunder.

While some of these may seem basic or obvious, savvy PR and marketing professionals would do well to remember and apply these tips the next time they send a release, regardless of the format.

Read more of this newsletter in the BurrellesLuce Resource Center.

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Journalists Who Use Fax Machines Are Not Alone

Wednesday, December 31st, 2008

Gail Nelson
Journalists who use fax machines are not aloneYesterday I was preparing some marketing materials to help promote the launch of a newly designed interface for BurrellesLuce Media Contacts – our online media database and news distribution service. To my surprise, this is one of the edits I was asked to make:

“Your Media Contacts subscription comes with e­mail ^and fax^ distribution of your press releases.”

My response was, “Enough reporters still want faxed rather than emailed press releases so I would need to insert the word ‘fax’? I actually should itemize the fax as a stated distribution preference?” As it turns out, the answer to both those questions is “yes.”  

According Tressa Robbins of our Media Contacts team, some journalists turn their backs on email announcements due to delivery issues and inbox overload. Tressa has noticed that while distribution preferences are highly individualized, reporters in smaller markets writing for weekly publications opt for fax more frequently than do journalists at large publications.

For me, the surprising ongoing viability of the fax has become this week’s theme. A few days ago, I read the Wired story, Burning Question: Why Are Faxes Still Around? The reporter, Eric Hagerman, asserts that fax remains a practical and speedy way to send an exact copy of a document: “Fax machines are everywhere: doctors’ offices, delicatessens, brokerage firms, even souvenir shops in the developing world (for verifying tourists’ credit cards).” 

(Eric’s story is worth reading just for its brief history of the fax.)

On a personal note: In addition to attorneys, doctors, and journalists, add advertising salespeople to the list of the fax-dependent. The online ad, print ad, and event insertion orders (IOs) sent by organizations such as PR News, Bulldog Reporter Daily ‘Dog, PR Week, and O’Dwyers often instruct me to return the signed contracts via fax. But I choose another route whenever it’s acceptable, such as signing a PDF version using my digital signature.

No doubt, some of the preference for fax is generational, not merely functional. My colleague Johna Burke explores the need for sensitivity and accommodation in her presentation, Four Generations of Media, Four Generations of Audience, as well as in this Bulldog Reporter ‘Daily Dog by-liner.

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