Posts Tagged ‘Nielsen’


Did Pepsi Make The Right Choice In Skipping “The Big Game” For A Social Media Campaign?

Wednesday, February 10th, 2010

The largest television audience ever watched Sunday’s Super Bowl as the New Orleans Saints defeated the Indianapolis Colts 31-17 according to Nielsen Co. The Saints weren’t the only ones who defied the odds by winning their first ever Super Bowl; CBS had no problem selling out their Super Bowl Ad inventory at a time when network ad spending has been in decline (down 13.9 percent the first nine months of 2009).

The Super Bowl telecast is considered the top advertising opportunity of the year, fetching as much as $3 million for a 30 second spot. So why would Pepsi’s executive team elect to forego advertising during the big game for the first time in 23 years, launching a social media ad campaign instead? Pepsi recently launched their “Pepsi Refresh” campaign where consumers are encouraged to submit and vote on ideas throughout the year that will have a positive impact on their communities, and have pledged to fund these ideas through grants from $5000 – $250,000. They’ve opted to use Facebook, Twitter and other social media sites to encourage consumers to participate and cast their votes.Superbowl

“This is such a fundamental change from anything we’ve done in the past,” says Lauren Hobart, chief marketing officer for Pepsi Cola North American Beverages. “We explored different launch plans, and the Super Bowl just wasn’t the right venue, because we’re really trying to spark a full year movement from the ground up. The plan is to have much more two-way dialogue with our customers.” Pepsi however will run television ads for the “Refresh” campaign and also made it clear they are not abandoning future Super Bowl advertising.

“This is exactly where Pepsi needs to be,” says Sophie Ann Terrisse, founder and CEO of STC Associates, a brand-consulting firm. “These days, brands need to become a movement instead of just relying on good reviews for their Super Bowl commercials.”

There is no doubt media and marketing has changed dramatically over the last two or three years. We at BurrellesLuce recognize this shift in marketing mediums and recently launched a dedicated service to monitor and measure social media activity.

But despite an increasingly fragmented media world, the rise of viral marketing through social media, and the growing popularity of watching video online and on handheld devices, 106.5 million people sat in front of their TV’s for three hours on Sunday to watch the Super Bowl.

I’m sure Pepsi will generate quite a following for their “Refresh” campaign in the social media world and as they have already created quite a buzz by actually not having a 2010 Super Bowl ad. But it still must be difficult for the executives at Pepsi to hear the words “Super Bowl 2010, the most watched TV program ever.”

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Watch and Learn: TV’s Response to a Paradigm Shift About to Unfold

Wednesday, May 13th, 2009

1464576910_e7c36726dfAnybody who watched late night TV in the late 70’s remembers the words: “this concludes our broadcast day,” followed by a rendition of the Star Spangled Banner, and finally a steady dose of “snow” (which for many of us acted more like an alarm clock in the middle of the night) until the broadcast finally resumed the following morning.

Thirty years later, we’ve come a long way with TV, but something tells me we haven’t seen anything yet…

With consumers’ media consumption habits seemingly in a perpetual state of change, TV is at a crossroads. To avoid risking a fate similar to other traditional media that didn’t react fast enough, TV executives appear intent on adapting quickly to the changing habits of their viewers.

During my recent trip to England, I came across an article in last week’s UK Sunday Times, “Can You Have Too Much Television in America?,” describing U.S. broadcasters as taking nothing for granted when it comes to viewership. The article goes on to say that, with the average U.S. home tuning-in for nearly seven hours a day, broadcasters are already working on the remaining 17 hours with a range of mobile TV services that promise live broadcasts on phones, laptops and in-car screens.

Upon my return to the U.S., I thought I would check the validity of the UK Times article with some hard facts from Nielsen. According to Nielsen, American consumers are watching more than 151 hours per month – an all time high – another three hours on the Internet and four hours using hand held devices.

Beginning with the official end of analog TV on June 12th, with the conversion to digital transmission, the rest of 2009 is sure to bring some of the most revolutionary changes television has ever seen. Time Warner recently announced they’ve slated the second half of 2009 to begin a trial with several distributors for their “TV Everywhere” initiative (the ability to watch TV anywhere, on any device, at anytime). As of April 30, Disney finally agreed to join NBC and Fox as a joint venture partner and equity owner of Hulu, a website that offers commercial-supported streaming video of TV shows and movies.

The stars seem to be aligning for what should be an interesting metamorphosis of a medium that has been around for seventy years. It will be interesting to see where television finds its future niche. Will it be in a wave of mobile video, fueled by an explosion of device subscriptions (a staggering 257 million in the US)? Or will it be the home computer or laptop used by those who prefer to watch their favorite shows on something larger than a three inch screen? Or perhaps it will be the good old-fashioned television set, the only household appliance seemingly getting bigger?

For now the numbers support the notion that when it comes to television, the more things change the more they stay the same. Who knows they might even bring back the Star Spangled Banner. What are your thoughts regarding TV’s paradigm shift? The folks at BurrellesLuce and I would love to know.

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