Posts Tagged ‘Micro blogging’


Integrating Social and Real-Life Networking

Wednesday, June 2nd, 2010

Valerie Simon

Integrating Social and I could not be more excited to attend the PRSA T3 conference on June 11, 2010. The co-chairs, PRSA Technology section chair Rich Teplitsky and my #PRStudChat partner, 2.0 expert and author Deirdre Breakenridge, have put together an incredible agenda of topics and speakers that are sure to excite anyone looking to stay ahead of the curve in public relations and social networking.

Here are a few of the ways I’ll be integrating social media into my conference experience to assure I make the most of the opportunity.

Advance preparation

  • Twitter: If you follow me on Twitter, you may already have seen that I’ve begun tweeting about the conference, speakers, and other attendees using the hashtag #techprsa. In addition, I’ve participated in a pre-conference Twitter Chat and started a Twitter list of T3 attendees, so that I could get to know them better outside of the hashtag. I’ve even set up a column using hootsuite.com to begin monitoring pre-conference conversation using the conference hashtag.
  • LinkedIn: I’m a longtime member of the PRSA LinkedIn Group and am watching closely a discussion posted by Nicole Zerillo, marketing communications social media manager, PRSA, regarding the conference. I also joined the PRSA technology section group which is much more focused on the upcoming conference than the general PRSA group on LinkedIn.
  • Facebook: My Facebook account is really more personal, than professional, but sometimes the lines blur a bit. For example, I’m keeping a close eye on the PRSA Facebook page and have left a comment on one discussion about the T3 conference.
  • Google Reader (RSS): I’ve confirmed that the blogs of all speakers are in my Google Reader and organized them in a special folder. Now to continue adding the blogs of other attendees I anticipate meeting…
  • General Social Media: When it gets a bit closer to the event, I plan to update my status on all social sites and share that I will be attending the event. 

As important as the online preparation is, don’t forget the value of offline communication. Many speakers are also authors; in fact, I am hoping to finish speaker Justin Levy’s book, Facebook Marketing: Designing Your New Marketing Campaign, before hearing his session!

Live attendance
When the big day comes, I’ll be there early. While a conference offers many opportunities to share information live, I don’t intend to focus on live blogging/micro-blogging. I am there to take advantage of the benefits of face-to-face networking and learning. Perhaps I’ll tweet a few of the brilliant remarks from speakers, but only if I find that it is not distracting me from making the most of what is happening in that room.

But don’t worry, I won’t forget about you, the readers of BurrellesLuce Fresh Ideas. I’ll bring my flip cam, in hopes of introducing you later to some of the incredible people I meet. Perhaps I’ll take a few photos to share; I’ve really enjoyed the Whrrl stories created by Perkett PR… maybe it’s time I create my own, or perhaps interview some of the speakers for a future Fresh Ideas or Public Relations Examiner post.

Conference follow-up
I am sure that I will return from the conference with many new connections and valuable resources and expect that the night (and weekend) after the conference, I’ll be very busy. In general, I make it a point to follow EVERY new contact on Twitter (and plan to add those from the conference to my T3 PR Twitter list); this allows me the opportunity to continue listening and learning from them. And I send personal LinkedIn invitations to those I have connected with, and want to be sure I keep in my network. 

I’ll also be downloading video and sifting through notes, taking some time to contemplate all that I heard and learned, before sitting down to blog. And finally, I intend to make a trip to Barnes and Noble. (I always seem to walk away from these conferences with some great new book recommendations.)

Whew. It seems like a lot, but I am a firm believer that there is a direct correlation between investment and return. What steps do you take to maximize the opportunities of the conferences you attend? What are your plans for this year’s PRSA T3 conference? How are you integrating social and real-life networking and capitalizing on the ROI?

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PR Takes the Lead: A Cautionary Tale

Tuesday, September 29th, 2009

Gail Nelson
Last week’s Ad Age article, “How PR Chiefs Have Shifted Toward Center of Marketing Departments was the talk of the public relations Twitterati. But in one instance where PR was given responsibility for overall marketing of a Fortune 500 firm, it’s not turning out so well.

This Sunday, as my friend and I enjoyed a leisurely lunch at Ana Beall’s in Westfield, NJ (yum!) we dissected the sad case of leading with the creative idea.

In this large company, marketing reports to the chief communications officer (CCO), A strong PR campaign featuring researched-based creative can attract new customers during the recession.  whose background is in public affairs. Wanting to attract new customers during this recession, the CCO agreed that new advertising was in order.  Here’s the FAIL, though: Being fond of a popular song, it appears he asked the advertising agency to design an ad using that song without conducting any research. As a result, neither the song nor the visuals have much to do with the brand or the firm’s customers. Here’s an unfortunate postscript: Ad placement for a very strong campaign featuring research-based creative was de-funded a year earlier.

Neither my friend nor I are privy to the inner workings of this company. But given the circumstances, it was wasn’t a shock to learn  that this executive will not be in charge of marketing and advertising much longer: The hunt is on for a strong CMO.

Now, I am not saying that a creative PR idea can’t launch a company’s fortunes. This weekend, I read the story of Twitter’s founding as told by author @shelisreal in his new book, Twitterville. Twitter invested its meager resources in a smart campaign at the 2007 South by Southwest (SXSW) conference; Its clever tradeshow strategy knocked a competing micro-blogging service out of the market, tripled the roster of  users, and secured Twitter’s future.   

But back to our Fortune 500 company: Will this company ever again trust a public relations practitioner with strategic oversight of marketing? Does this gaffe make the case for a broader strategic curriculum in PR education and/or wider professional certification? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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Social Media and Micro-blogging Got You Down?

Thursday, April 16th, 2009

socialmediathumbnail.jpgThere is no doubt about it: social networking and micro-blogging are on the rise and public relations practitioners are leading the pack. But with only so much time and energy to devote, how do you get the most out of your social media efforts and still produce the quality content others have come to expect from PR?

In this white paper from BurrellesLuce, Effective Social Network and Micro-blog Management,” you’ll learn: 5 tips for better time management, 7 tools to help you stay on top of your online profiles and activities, and 5 best practices for effective social networking and micro-blogging. After you’re done reading, be sure to share your own tips and tricks. We’d love to hear them!

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Google Alert Users: Are You Getting What Google’s Not Paying For?

Wednesday, April 8th, 2009

Twitter was so abuzz with discussion about Google and fair use of AP content that I couldn’t resist riffing off yesterday’s post by BurrellesLuce Executive Vice President Steve Shannon regarding AP copyright discussions.

The graphic below shows tweet results for the terms “Google,” “AP,” “Copyright,” “NAA” (Newspaper Association of America) and “ACAP” (Automated Content Access Protocol). If one were to review quantitative share of conversation yielded by this graph you would think Google “owns” the conversation; however a qualitative look into these conversations shows if Google were to engage in a “pay-per-click” micro-payment system for copyrighted content, the search giant risks being abandoned by some searchers.

twittergraph31.jpg

If public relations teaches us anything it’s that huge fires can be started by a small spark. This graphic also demonstrates that the metrics produced the fastest and easiest often tell only part of the story.

Google has already found it’s difficult to monetize social media (e.g. purchase of YouTube) and may experience some bumps in their upward trajectory if micro-payment of copyrighted content takes hold. This situation will continue to evolve and Internet users will be watching closely to protect the free search.

I’m left thinking this is one more reason to protect the free press and investigative journalism that could provide in-depth reporting on this very important issue. Is this the tipping point showing the importance of getting the estimated 15K-20K trained reporters back to work? While micro-blogging grows increasingly popular, my guess is micro-payments won’t be embraced with quite the same fervor. I want a good investigative journalist to take the reins on this and let us know the real ramifications and the likely future of copyrighted material.

Questions specifically for public relation pros:
Will micro-payments change how some of you currently use the free alert system?
How will you be affected if Google alerts are forced to change its source list?
Are you prepared to modify your benchmarks to accommodate this change?

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Twitterview- The 140 Character Meaningful Message Challenge

Thursday, March 19th, 2009

I officially have one “twitterview” (interview on Twitter) under my belt courtesy of Angelo Fernando.  Normally, the best way to view an ongoing conversation isimage005.jpg the Hashtags site. Due to some technology challenges, Angelo was using Hootsuite and I was using Tweetdeck. A timing delay caused some overlap in the Q&A process.

Consequently, the conversation flow on Hashtags isn’t easy to discern. You can see the whole twitterview with the closest accuracy by going to Twitter and doing a search for #twitview.

My biggest challenge was staying within the 140 characters while providing valuable content. I exceeded my limit on several occasions and had to resort to the “…” and then quickly send another tweet with my remaining thought.

I’m far from an expert, but here are some tips to use as a starting point when you conduct/participate in your own twitterview.  

Tips for twitterviews:

  • Make sure you have a reciprocal follow relationship with the interviewer so you can confirm time and date via DM
  • Agree to the time length of the interview or question maximum
  • Agree to a hashtag and communicate it to followers
  • Promote the interview on your blog and other social media sites
  • If possible, get a scope of the twitterview so you can develop a few 140 character messages in advance – really less since you need to reference the hashtag in your tweets
  • Have some tiny or tr.im URLs at hand – to pertinent blogs and websites (including your own, if it fits with the interview topic) so they are tweet-ready

If the Huffington Post has its way, twitterviews will not be a growing trend, but it’s always good to be prepared. That being said, as this practice continues to develop so will its PR use. I encourage you to share your tips and lessons learned here on BurrellesLuce Fresh Ideas.

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