Posts Tagged ‘Martin Murtland’


2010 Bulldog Reporter Media Relations Summit: Martin Murtland, Dow Jones Solutions for Communicators, Interviewed Johna Burke, BurrellesLuce

Tuesday, September 14th, 2010

Transcript –

JOHNA BURKE: Hello, this is Johna Burke with BurrellesLuce, and I’m here at the 2010 Bulldog Media Relations Summit. I’m joined by Martin.

Martin, will you please introduce yourself?

MARTIN MURTLAND: Good afternoon. My name’s Martin Murtland. I’m vice president at Dow Jones Solutions for Communicators. I’m here at Bulldog Reporter News Summit.

BURKE: Martin, can you talk about the qualities that PR practitioners need to have?

MURTLAND: That’s an interesting one. I think there’s probably two key qualities that I see communicators needing in the future, first one being their alignment to the business media, both to truly align themselves with what the business is trying to achieve. And secondly, I would say regards to analytical skills, the ability to question things. I’ve sort of looked at the future and sort of tried to create a–I’m interested in scenario planning, sort of four scenarios what the future may, may not hold. You sort of imagine a two-by-two grid where you have, at one end, people who are very much aligned to the business, and the other end people that have sort of, “vanity publishing.” You’re just going to get a publication where the coverage of the story with their CEO is actually a hometown newspaper. And the other axis we imagine something like highly analytical skills and that augment, you know, very uncomfortable with analytical skills. So what I would say, somebody who’s got high analytical skills and a–and strong alignment in business are going to be the winners in the future. And those are the things we should strive to try to become as communicators.

But some of the other scenarios, what I would say, they’re what I would term the bluffers. They’re people with good–can talk the talk. They’ve got political alignment to the business, but they don’t have the strong analytical skills to back it up. And they’re typically people who’ll move on after shorter period of time, perhaps before they get found out. And the other end of this expert spectrum I would sort of look at people who I call ostriches. They’re people that are very much into vanity publishing, or a world future that’s sort of run by ostriches. They’re very much into vanity publishing, and their idea of measurement would be how large–how loud the clip book makes whenever it hits the desk.

And then there’s the–sort of the final scenario for what the future may hold, is a world that’s sort of controlled by the gamblers. They’re people who do have strong analytical skills, but then they’re basing on flawed content or data. And so they’re doing the sophisticated analysis on not complete information. That’s why I call them gamblers. But what I–what I think, and certainly what I’m getting across in this conference is there’s a lot of winners out there, and how there’s a very good future in store for communicators as we look forward.

BURKE: Martin, thanks so much. And where can people find you in social media?

MURTLAND: I’ll try and do the–without doing the funny dot-com bit. You can find us at the conversationofcorporation.com.

BURKE: Great. Thank you so much.

MURTLAND: Thank you very much.

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The Future of Public Relations: Seizing the Opportunity

Monday, July 19th, 2010

Bulldog Media Relations Summit Virtual Conference: The Future of Public Relations Seizing OpportunityI wasn’t able to attend this year’s Bulldog Reporter’s Media Relations Summit workshop (in New York) in person earlier this month. However, I did have the opportunity to attend virtually. 

Speakers for the panel “The Future of Public Relations: Seizing the Opportunity” consisted of:

  • Aedhmar Hynes, CEO of Text 100
  • Matt Harrington, president and CEO of Edelman U.S.
  • Peter Land, SVP, communications, at PepsiCo Beverages Americas
  • Martin Murtland, VP, solutions for corporate communications for Dow Jones Inc.

I’ve listed some of the key points that I heard in the podcast. (NOTE: Unfortunately since there was only audio and no video, I was unable to keep track of exactly who was speaking at some times – so my apologies, in advance, to the panel if I’ve not credited you with your quotes.)

Hynes talked about marketing, advertising, public relations, etc. all being separate departments with separate budgets, as this is the business model that’s served well in the past. However, in reality, the future of the industry is about communicating the brand of the organization. What are the goals as a whole and what are the skill sets that match those strategic goals? This is the time for organizations to think about the fundamental concept of moving away from managing information or news to shaping and directing conversation.

Companies must influence the influencers. The concept of third-party advocacy has never been more important than it is now.

As in any discussion of PR these days, the conversation moved to changes in ROI and measurement and analytics. We all know we should get away from ad value equivalency, but what do we use in its place (aside from media value)?  How do you know your campaign is a success?  There are many tools out there that measure “online buzz.” Yet what does that really mean?  It goes back to where you start – when you set your goals, they must be measurable. Measurable goals will drive your reporting and allow you to determine which strategies were successful.   

So, what does the future look like for public relations?

  • PR now has more opportunity and voice as it relates to corporate strategy. In other words, PR professionals are gaining more access to the C-suite.
  • The future (of PR) is about confidence and being nimble. According to Land, we must be able to move incredibly fast and confident to walk into our CEO’s office and make suggestions.
  • The move away from “agency of record” was briefly discussed because corporations have multiple needs (e.g., advertising, digital, creative, B2B, direct to consumer, etc.)  
  • The next decade in public relations is predicted to be the most exciting in history thus far. It may seem like it’s “back to the future,” as some have lost sight of fundamental best practices, but we must now come back to this strategic consulting in shaping views, per Hynes.

What would you add? What does the future of PR look like in your mind’s eye? If you attended the conference virtually, what are some of the points you took away from it. Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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