Transcript -
JOHNA BURKE: Hello, this is Johna Burke with BurrellesLuce, and we’re here at the PR News Measurement conference. I’m joined by Israel.
Israel, will you please introduce yourself?
ISRAEL MIRSKY: Hi, I’m Israel Mirsky, I’m executive vice president for emerging media technology at Porter Novelli.
BURKE: Fantastic. Now, in your presentation earlier you talked about, you know, creating a measurement plan around international clients, and how it has to be the language first and then the medium. Can you talk a little bit about how you approach those international clients and kind of some of the groundwork that you lay in order to make sure that they’re getting good, measurable results?
MIRSKY: Well, the challenge is that as soon as we start rolling out a social media program that’s successful in English, the clients really want to extend it out to regions because that’s the way they’re organized.
Unfortunately, the Internet doesn’t have national boundaries, per se, it really has language boundaries. So people are speaking in Spanish in one country while they use different dialects, the Boolean searches, the channels and places that they talk are often similar or related. While some companies are working to build indexes that relate directly to regional, on the whole we don’t believe that regional perspectives are the most valuable way to approach international deployments in social media programs. Instead, you go from the language first. You build out your Spanish and your Portuguese, French, Russian and so on, and then you allow the channels where people want to engage from, the countries that they want to engage from, to follow from there. And it’s been a pretty successful deployment for us. We’re starting to do it on a number of clients now, and I’m very excited about it.
BURKE: Excellent. I think it’s so valuable because, you know, we start to think that it’s a global experience and, you know, everything applies everywhere. And so I loved the fact that you have that distinction in establishing your programs. Where can people connect with you online and in social media?
MIRSKY: So our website is www.porternovelli.com, and you can reach me at @israelmirsky on Twitter.
BURKE: Fantastic. Thanks so much.
MIRSKY: Thank you.





Is Digital Media Changing PR’s Role in News-Gathering?
Wednesday, August 18th, 2010Flickr Image: yago1.com
The Oriella PR Network issued their 2010 Digital Journalism Study recently. The survey consisted of 770 journalists across 15 countries, and is used to find out how digital media has changed the nature of news-gathering. In reviewing this study, I naturally paid the most attention to those items that directly affect public relations and media relations practitioners.
For example, according to the report, “interest in traditional news content remains healthy.” Results showed:
Interestingly, demand for social media news releases (SMNRs), chosen by 19 percent of journalists in 2008’s survey, and 15 percent in 2009, has leveled off at 16 percent in 2010.
The report notes it is possible that these declines may be due to the fact that publications have the capabilities to produce their own multi-media content now. Previously they were more reliant on content from third parties.
Considering the international reach of this survey, I was curious if our own U.S.-based media followed suit. I set-up a (very un-scientific) three-question survey on PollDaddy and asked my Twitter and LinkedIn journalist connections to respond. There were only a handful of responses, but the poll answered my question.
When I asked for additional comments, one respondent replied, “I wish press releases had original quotes instead of marketing-speak.” Another responded, “Short, sweet and to the point. Make it catchy. Make it actually newsworthy. Make it interesting. And don’t send something that’s happening that day. Timing is EVERYTHING.”
Jessica Pupillo, freelance writer and editorial director for St. Louis Sprout & About, opined: “Put the news release headline in the subject line of an e-mail. Also put the text of the release in the body of the e-mail, and ALWAYS include copies of the release and access to photos on your online press room. Include a phone number where you can be reached during reasonable hours (7 a.m. to 9 p.m.). If you don’t answer your phone when I call, I may just skip your news.”
The author of the Digital Journalism Study results report surmised, “Time pressures remain – it is down [sic] to the PR community to facilitate access to relevant stories so they can turn it into a compelling story as efficiently as possible.” And, goes so far as to state, “While the communications landscape has become increasingly complex, journalists continue to rely on PR professionals to address the basics of news gathering in the content they produce. Communicators that overlook this essential need do so at their peril.”
If you’re a media professional, do you agree with the survey findings published in the Digital Journalism study or from my poll? What do you wish public relations professionals would do better? If you’re in PR or media relations, how are you tailoring your strategy to meet the changing needs of journalists? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.
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