Posts Tagged ‘Google’


Searching for What’s Next in Digital

Wednesday, April 10th, 2013
Flickr: Crystl

Flickr: Crystl

What will be the next big “game changer” for communicators?  And, how do we use it and interact with it correctly? These a few other questions were on the minds of the attendees to the first xPotomac conference on February 25.

Several presenters discussed Google and the newly announced Google Glass, and how the innovation will allow users to get their heads up. Keynote Vanessa Fox, CEO Nine by Blue, started the discussion with our habit of using Google, and how hard habits are to break. Geoff Livingston, author, marketer and xPotomac founder, along with Patrick Ashamalla, founder, A Brand New Way, said we are getting better at our Google habit. They noted one trick for Google Plus is to put your head-up to engage it. But, it will need to get smarter and begin to understand context to be truly useful. The more things are digitized, the less we are thinking. Display ads will be problematic, and the current model will need to change, especially as voice search expands.

There’s a flaw in our logic in asking Google the best way to drive traffic, because they say, “use Google.” What if Google is not the answer? Ken Yarmosh, CEO, Savvy Apps, says this came out of asking about using Bloggr vs  other sites, and agrees attention + influence is what’s next . He believes the looking at other traffic over the speed of indexing is more important.

Dino Dogan, founder, Triberr, believes the next big problem is the getting distribution power away from the big media outlets like the Huffington Post. There is a movement to take back the conversation. What’s next?  Dogan says it is attention + influence. He says the ground swell of peer to peer influence is taking hold.  He says the noise is not coming from us; it’s coming from the big media companies.

Moving into the visual revolution, Jenifer Consalvo, co-founder and COO, TechCocktail, discussed the use of the new Twitter video service, Vine, and how many companies are actually showing some restraint and waiting for a strategy before using it.  She encouraged us to look at the many how-to videos available and think of new ways to use the service. But, she reminded us to have a consistent message across all platforms. Visuals, in general, gain more engagement. Imagery is one of the biggest drivers of numbers for many platforms.

What do you think is the next big think in digital? Are you using any new technologies you can share with the BurrellesLuce Fresh Ideas readers?

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Social Media: Stop, Look and Listen

Thursday, March 7th, 2013
Flickr: Paul G - the|G|tm

Flickr: Paul G - the|G|tm

Every day, my Google Reader is chock full of “how to” and “must do” articles especially when it comes to social media.  We read about how important it is to “engage with our audiences.” We hear that we must be “in the conversation.” We’re told that our brand will die if we don’t have a Facebook page – just kidding, but you get the idea.

I’d like to take a step back—back to the basics. I believe many of us got onto social media sites because we thought that was the thing to do. While that may be somewhat true, some may need to re-think why they are there; and, surprisingly (to those of us in the biz), there are a whole lot of businesses and organizations that are just now getting into social media. So, let’s talk about what you should do before making that leap (or if you want to re-evaluate why you’re there).

One thing it seems a lot of folks miss is that before you start posting, purporting, and professing in social media, you should stop, look, and listen. Just like we were taught as kids before crossing the road.  Here is a partial list of things to look and listen for:

Track your competitors.

  • Who is saying what?
  • What platform(s) are most popular in these exchanges?

Observe industry issues/trends.

  • What is being talked about?
  • Where are they talking

Monitor your own company/organization/issues

  • Who’s talking? Are these people in my target audience or are they influencers of you target audience?
  • What are they saying?
  • Where are most of the conversations happening?
  • When are these dialogues taking place?
  • What does your company want to achieve in social media?

Once you have the answers to these questions, then you can make an educated decision about whether you need to simply have a passive presence or need to be actively involved and on what platforms. In this way, you are able to create a plan of action and decide how to best allocate resources.

As Seth Godin says, “It’s a process, not an event.” Social media is not something you should just jump in and “wing it.” It takes time, commitment and resources to be done right.

What tips would you offer someone who feels intimidated or tentative about using social media channels?

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Influencer Marketing: Tips from PRSA St. Louis Tech Day 2012

Monday, November 26th, 2012
Flickr Image: quinn.anya

Flickr Image: quinn.anya

According to Wikipedia, influencer marketing is “a form of marketing that has emerged from a variety of recent practices and studies, in which focus is placed on specific key individuals (or types of individual) rather than the target market as a whole. It identifies the individuals that have influence over potential buyers, and orients marketing activities around these influencers.”

Key decision-makers operate within communities of influencers. Influencers may or may not be actual buyers, they are not always obvious, and typically are a neutral party – which is why they are such an invaluable asset as their potential to affect sales is immense.

We’ve all heard (and probably participated in) conversations about blogger relations, disclosure and transparency.  Bloggers are just one class of influencers, though, so the first step in Influencer Marketing is seeking out and identifying  those and other influencers.

At a recent PRSA St. Louis half-day event, Erin (Eschen) Maloney from Perficient explained that 92 percent of people trust recommendations of friends, family, word-of-mouth, above all forms of advertising, which is why influencers matter. She went on to say that 13.4 percent of U.S. adults create 80 percent of the content that influences people, and that is why we must find them.

An influencer must be credible. That doesn’t necessarily equate to a lot of followers, a high job role, frequent posts, or even being famous in real life. Influence cannot be reflected by a single metric, and influence does not equal popularity.

So how do you find the influencers that matter to your organization? Maloney advised that there is no one tool or score that can do this for you. You must roll-up your sleeves and dig-in. You can use Klout and Kred (she likes Kred better) as a beginning point, but you may also use Google, Twitter, WeFollow, Twellow, Alltop, LinkedIn groups, Facebook pages, Listorious, RSS feeds and more. (We here at BurrellesLuce prefer our Social Media Monitoring Solution, Engage121). This step is the core foundation of your program. It is time consuming and there is no substitute for hard work here. 

Once you’ve identified key influencers who are active, relevant and timely, then what? You listen. Yes, you stop and listen for a while. It takes listening, Amanda Maksymiw says, to gain “a solid understanding on who they are and what they are interested in. Connect with them on the relevant social networks, subscribe to their newsletters or blogs, and absorb everything you can: the main point is to be quiet here and learn.” Only after this step, can you begin to engage with them.

Author and speaker Alexandra Levit was recently quoted as saying, “Uncovering the top influencers in one’s field requires old-fashioned research. Read the trades, go to industry events and, of course, check out Twitter, Facebook, etc.  Then, gradually develop a relationship with the influencers by asking questions and citing their content.” 

Those of us, who have a background in PR and media relations, know that building relationships takes time and effort.  Do you have any tips to add?

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In PR and the Media: August 13, 2012

Monday, August 13th, 2012

Review: What’s the Best News Monitoring Service? (Keybridge Communications)
Keybridge Communications, a DC-based public relations firm specializing in writing, media placement, and design, dishes on their experience with various news monitoring services and why BurrellesLuce has the best products and service.  

Pinterest Opens Its Doors to the Public. Now What?
Social media star of the moment Pinterest led the news yesterday by announcing that it has officially made the transition from an invitation-only site to one that is open to all interested individuals and businesses. In other words, business owners and PR pros no longer have a legitimate excuse for ignoring this must-have tool.” (PRNewser/Mediabistro)

JC Penney Looks to Newspapers in Revamped Marketing Push
“In the wake of bleak second-quarter results, JC Penney says it is shifting its marketing from brand building to business building. During a meeting with analysts to discuss second-quarter results, CEO Ron Johnson detailed the marketing shifts that have taken place since its chief marketer and merchandiser, President Michael Francis, abruptly departed after just eight months. JC Penney “went dark” in mid-June — the same time Mr. Francis departed — turning off TV ads, canceling the July catalog that was already printed and scrapping July newspaper inserts, Mr. Johnson said.” (Adage)

In Self-Imposed Alternative to SOPA, Google Will Ding Repeat Copyright Offenders in Search Results
“Google said today that it will use the number of copyright removal notices filed against a certain domain as a signal in its search results. This is a sort of voluntary alternative to the infamous SOPA and PIPA legislation, which would have required ISPs and search engines to block access to sites accused of copyright infringement.” (AllThingsD)

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In PR and the Media: June 19, 2012

Tuesday, June 19th, 2012

A round-up of what’s trending in PR and the Media.

Google sees ‘alarming’ level of government censorship “Web giant says that in the past six months it received more than 1,000 requests from government officials for the removal of content. It complied with more than half of them.” (CNET News)

 

Post-hack, companies fire back with their own attacks “According to a new report, some companies that have fallen victim to hacking attacks have gone as far as hiring security firms to hack back.” (CNET News)

 

Apple Gives Podcasts a Gentle Push Out of iTunes “So why have podcasts disappeared from the new version of iTunes that Apple started showing to developers this week? Because Apple plans to give the recordings their own digital turf.” (AllThingsD)

 

As Facebook Rolls Out Ad Options, Retailers Pass “Facebook has been unveiling more options for companies to advertise through the social media site. However, Reuters reports today that many businesses have been eschewing paid options to do what they can to promote their biz for free.” (AllFacebook) 

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