Posts Tagged ‘free’


What’s in Your (Facebook) Newsfeed?

Wednesday, June 1st, 2011

Deborah Gilbert-Rogers*

Facebook continues to roll out new site features and enhancements aimed at keeping users connected to each other and the platform.  However, in what appears to be a counter-intuitive move, the social media giant may actually be making it harder for individuals to see the Facebook Newsfeedcontent that truly matters to them.

If you’re like many users, you’re probably already frustrated with how hard it is to wade through the number of erroneous game requests and “friending” updates (i.e., Y person is now friends with X person) that appear in your Facebook newsfeed.

As if it wasn’t hard enough to get to the “important” stuff or at very least the content that is somewhat interesting – by default the newsfeed content is limited to only those friends and pages with whom you’ve had the most activity with recently. This means that you are not seeing all of the updates and info being posted from all of your contacts. And if you admin for a page, then neither are your fans/followers.

While this may not be a problem for some, others may, in fact, wish to see updates and links from all their connections. After all, that is the point of Facebook right?

Solution: To change the setting for your newsfeed, simply scroll to the bottom of the feed and click Edit Options. In the drop-down, select “Show Content from All Friends and Pages.” If there are individuals whom you would like to hide posts from, you can do so by adding them to the textbox. Then click Save.

Want the low-down on more Facebook Features? Download this free BurrellesLuce tip sheet, “Ten Tips for PR Professionals: Facebook Features” from our Resource Center.

So, what is in your Facebook newsfeed? How do you think these settings affect your ability to connect with your audiences and friends? Please share your thoughts by leaving a comment here on Fresh Ideas.

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Bio: After graduating from Rider University, where she received a B.A. in English-writing and minor degrees in Gender Studies and French, Deborah joined the BurrellesLuce Marketing team in 2007.  As a marketing specialist she continues to help develop the company’s thought leadership and social media efforts, including the copywriting and editing of day-to-day marketing initiatives and management of the BurrellesLuce Fresh Ideas blog. Facebook: BurrellesLuce Twitter: @BurrellesLuce LinkedIn: dgrogers  

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Part 1: Licensing – Monetizing Content in a 30-Second World

Monday, January 24th, 2011

My name is Dan Schaible. In past lives, I accrued 27 years working in newspapers for large media companies including Newhouse, Murdoch, Thompson, and Hearst. I worked in advertising, production, labor, and IT.  I currently handle the relationships with content providers for the pre-eminent American brand in full-service media monitoring, planning, and measurement - BurrellesLuce. This position, with the experience of those past lives, allows me a broad view of the media industry and the challenges it faces.Copyright sign

The challenges are formidable and immediate. More importantly, however, I see tremendous opportunity.

Let me start by saying that content is not free. But let me also quickly emphasize that content must not be perceived as expensive either. It has to compete with free or at least the perception that content is free.

Information is, ultimately, created by people with mortgages to pay – even corporate titans have a roof expense; some are just larger than others.

People, individually and as part of an enterprise, want more and more of this information, and they want it in real-time. The information-consumer is not really concerned with the technology. They just want what they want, when they want it, where they want it, and how they want it. Most users of content are not going to go beyond their usual routines to get info. They are not really concerned with platforms or formats. They are all about convenience; their convenience. In general, they are impatient, conditioned as they are by the 30-second sound bite, the 140-character tweet, and of most importance, the compilation of “hextracts” (headline/extract) and associated links as search or news results, which, by the way, will continue to defy monetization. Oh, and they want this all for free.

I am convinced that, even in the digital world, there is still and there will continue to be a place for full publication and page formats. This falls mostly within the areas of individual use and first use. These formats have an advertising and/or subscription component to provide some support for the creators’ mortgage payment, as long as the payments have been modified.

The 30-second formats are now clearly the largest format in use for the delivery of content to the user. The users receiving information in this “bite” format represent both individual and enterprise, initial use and reuse and generally do not provide support from advertising – except when the consumer occasionally follows the link to the article. These 30-second formats are all about the article format standing alone. Focus on monetizing the article will provide the big win/win for the consumer and the provider. Did I mention this is my view we are talking about here?

So, pretty simple right? Just come up with a way to charge for the use of the article when somebody reads the whole article instead of the hextract. Do this regardless of whether that somebody is the first reader of the article or the recipient of it being passed along in an email. Make the charge a passive transaction and at a price the consumer considers fair (I can hear Clay Shirky from here on that statement).The technology to do just this is actually, for the most part, already in existence.

Then why hasn’t it been done?

In my next post, I will provide my own take on this.

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The Music Business Rocks On… Shrugging Off Internet Challenges From The Past

Wednesday, October 13th, 2010
Image Source: The Age.com.au

Image Source: The Age.com.au

Over the last 10 years the music business has resembled the “boy” in lyrics from any of the countless number of songs written over the years about “boy meets girl,” “boy loses girl,” and/or ”boys falls back in love with girl.” The music industry has been in a tailspin since 1999 (coincidentally the same year Napster was spawned). The advent of peer-to-peer services caused massive music piracy and, with free music just a click away, proved to be the direct blow that would send CD sales plummeting and ultimately crippling a once very profitable industry.

However, the music business seems to have bottomed out and actually managed to grow over the last two years (the entire British music business grew 5 percent from 2008 -2009). One way it has managed this is by returning to its roots – live performances. When I attended my first concert, (Ozzie Osborne –  What was I thinking?), I had no idea at the time Mr. Osborne, for the most part, was touring as a way to market his new album. Although I would like to think the bands I saw back in the day were there because they truly enjoyed playing live (I’m sure some did), the concert was more of a live commercial to promote their new albums and get people to buy them.

These days’ bands are touring again to cash in on booming ticket sales (with top acts commanding over 100 dollars) and are laughing all the way to the bank as they play in front of sold out crowds. “Many of the acts selling out stadiums are old,” says Rob Hallet, the president of international touring at AEG Live. The top three American touring acts last year were U2 (average age: 49), Bruce Springsteen (61) and a double bill of Billy Joel (61) and Elton John (63). All have contributed to a surge in ticket prices – tripling from $1.5 billion in 1999 to $4.6 billion in 2009.  It’s not that more people are going to live performances, but rather paying more per ticket. According to Pollstar, a research firm that tracks the market, the average ticket price should be $35.30 today if they increased in line with inflation. Instead the average price of a ticket costs a whopping $62.57.

Bands not only are relying on live performances. They also are looking to alternative revenue streams to help mitigate the drop in CD sales, such as merchandising, sponsorships, online streaming and emerging markets. One area that is booming is publishing. Music’s best customer is television “Watch any evening’s worth of TV and count how many times you hear music in the background,” says Jeremy Lascellas, chief executive of Chrysalis.

If the music business could figure out a way to share a synergistic relationship with the Internet, other forms of media and entertainment can surely learn from their long strange trip. Although the music industry is relying less on CD sales and more on alternative revenue streams – one thing is certain: people continue to pay a premium for quality content regardless of whether it’s coming from a 3-D movie screen ($20 average price per ticket in New York) or Mick Jagger’s 67 year old vocal pipes.

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Newspaper Apps Changing the Way Audiences Consume News

Tuesday, September 21st, 2010

Lauren Shapiro* 

Rumors of iNewspaper, the new iPad application, have begun taking center stage with Internet chatterboxes. With its new app, Apple would create digital versions of publications by selling subscriptions on behalf of the publishers (and taking a cut of the profit, for sure!). However, the iPad friendly newspaper is not a new idea by any means.

Flickr Image Source: Byrion (Byrion Smith)

Flickr Image Source: Byrion (Byrion Smith)

The biggest names in publishing have already established themselves on the iPad including the New York Times, BBC News, Wall Street Journal and AP News. Some downloads, such as the Wall Street Journal, are even free; however for access to exclusive content, a subscription purchase is required. According to PCWorld.com, WSJ users can even create a custom “watch list” of their stocks and funds.  For BBC iPad readers, you can view articles in several languages including Spanish, Russian and Arabic. But, the real niche of online news subscriptions is the customization options. BBC News allows users to personalize the content they view based on interest. While offline, the application will search and locate stories for the next time you turn your iPad on.

Will the iPad subscription based model help drive revenue to electronic publications? The answer is, probably, yes – especially as free views of online articles become more limited by publishers. But the momentum and accessibility of online publications will likely urge readers away from the classic hard copy publication (e.g., commuters who rely on a good paper to read while taking a bus or train to work).

The trend toward an iNewspaper product is a sign of the times as the world becomes more reliant on the Internet than ever. Apple seems to have found itself at the forefront of this technology and has placed itself comfortably in the middle (as publishers learn how to better monetize their content) likely allowing Apple to earn quite a few pretty pennies in the meantime.

As a communications professional, do you think that e-publications will ever take the strength away from hard copy publications? How do you think this will impact your public relations, marketing, and advertising efforts? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas. 

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce

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Why Scale the Paywall?

Wednesday, September 15th, 2010

Valerie Simon

This post is an excerpt of a guest post originally published on Spin Sucks 9.14.10. To read the full post, click here.

Valerie-Simon-photoThere’s been a lot of debate lately about free versus paid content online. All this talk leads to one simple question. What features will motivate readers to scale the paywall?

Back in college I found myself at the campus store with less than a dollar in change in my pocket. To the left of the cashier was the New York Times. To the right was an assortment of gum and candy. As much as I wanted a pack of gum, the decision was a no-brainer. I paid for my New York Times and headed back to my dorm, reading as I walked.

Fast forward to January 2011 when the New York Times will roll out a new metered model that charges users after they exceed a set number of articles per month. Faced with the prospect of losing Stuart Elliott David Carr, Cathy Horn, or other favorite columnists, what will I do? Will I reach back into my wallet? Will you?

Does anyone remember the episode of The Office where Dunder Mifflin employees agonized over whether to pay $1.99 to read a Wall Street Journal article containing information about the fate of their company? I certainly wouldn’t think twice about paying for that pack of gum, so why the reluctance over the New York Times or Wall Street Journal?

Dan Schaible, senior vice president, content management and my colleague at BurrellesLuce, shared some insights on the subject of paywalls with me. He noted that successful implementation of a paywall or subscription model is based on two things: Content and availability.

“It is difficult, if not impossible, to erect a paywall in front of news everyone else has,” Dan explained. Publications that consist primarily of AP, Reuters, and other syndicated content will not fare well behind a firewall. Likewise, exclusives that will simply be read and reported/repeated elsewhere don’t belong behind a paywall.

So why WOULD someone pay for content? It’s simple really, if you consider the purpose of consumption and anticipated value… Read the full post at Spin Sucks. 

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