Posts Tagged ‘free and paid content’


Google Nexus One – AP Case Study

Monday, January 25th, 2010

By: Stephen Lawrence*

Internet_NewsAs readers of the BurrellesLuce Fresh Ideas blog are already well aware, search engine giant Google is no longer making the Associated Press’ content available through its search results.  And while there are a multitude of other news aggregators and distributors available on the Internet, no others can match the reach that the AP has in the traditional media.

Those in the PR industry who are relying simply on Google Alerts to track theirs and their client’s influence are at a distinct disadvantage, as access to hundreds of daily and weekly newspapers has effectively disappeared.  Some AP content is still appearing in fresh searches, but it seems to be limited to a couple of newspapers. And those may soon disappear if an updated licensing agreement is not reached between the two by month’s end.

Which returns us to the thesis of my previous postings “Can relying on other internet search engines, paid or unpaid, fulfill your monitoring needs?”  Just how much distributed content is even available on newspaper’s websites, much less through Google Alerts?

To address that question, I examined the availability of a recent AP article spotlighting (ironically) the introduction of Google’s Nexus One phone.  The article, authored by AP business writer Michael Liedtke, ran on January 6th and was published in dozens of daily newspapers throughout the U.S.  This information came from our own available archives of scanned hard copy publications.

Twenty-five publications, with an average circulation of 50,000, were sampled.  A simple string of “Google Phone” was used to mirror any likely Boolean spidering phrases and the websites searched.

  • Fifteen of the 25 newspaper websites did not return a result for the article.
  • Thus, 60 percent of the print coverage was lost for this small exercise

Separate queries were entered on the major search sites that constituted more involved filtering and human interaction.

  • Google Search: “Google Phone Liedtke” did result in a number of legitimate newspaper website articles, but none from the original sampling.
  • Bing Search: “Google Phone Liedtke” in the News tab resulted in two incorrect articles, while a general web search returned mostly local TV sites which contain AP material.  Very few newspapers were offered and those that were, duplicated the Google results.
  • Yahoo! News Search:  “Google Phone Liedtke” yielded more website coverage, but nothing mirroring the hard copy coverage.  None of the 15 sites which I located were represented in the search results.

This is only one example of how Google’s non-coverage of AP content could potentially affect public relations and marketing professionals who rely solely on “free” content. Expand that to other industry interests or areas relevant to you and your client – and how much are you willing to pay for free? How are you making adjustments given Google’s change in practice?

*Bio: A native of Mesa, Arizona, I graduated from the University of Arizona with a major in Near Eastern Studies. I began my career with BurrellesLuce in 1997 as a reader. As with most readers, I developed a special relationship with my assigned papers – those small town dailies and weeklies of the same flavor that my family had been employed in for two generations. Currently, I hold the position of quality assurance specialist, troubleshooting daily production issues. Outside interests include woodworking, and keeping my wife and dog happy. Twitter: BurrellesLuce; Facebook: BurrellesLuce

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Names (Mom and Google) You Trust Sometimes Lack Accuracy

Friday, January 15th, 2010
Flickr Image: bunchofpants

Flickr Image: bunchofpants

If you don’t know what day your birthday is for 33 years what else may you not know? I was talking to my friend Frankie and he was relaying the story about how he celebrates his birthday on both January 14th and 15th. I’m in favor of stretching out a celebration, but it was the reason he gave that I share with you today. Frankie’s parents told him his birthday was on January 15, 1954. One day, while going through important family documents, he ran across his birth certificate and to his (and his mom’s) surprise his stated date of birth read January 14, 1954. When he asked his mom about the contradiction, she told him that he was born close to midnight so she “thought” it was the 15th and she just never looked that close.

In a BurrellesLuce Fresh Ideas post last year I addressed Google and the Associated Press (AP)  “Google Alert Users: Are You Getting What Google’s Not Paying For?” and it appears the other shoe has finally dropped. In Softpedia’s article there’s speculation and rumor about why Google is no longer updating AP content, including a quote from Google that leaves more questions than answers. My concern is the impact on public relations practitioners who rely solely on free content. The “why” is equaled in importance by “what” the impact will be to media measurement reporting? Just yesterday Linda Vandevrede announced  a special “Meet the Associated Press in Phoenix” event on the Valley PR Blog. Perhaps one of the attendees can ask the AP their thoughts on the Google issue. More importantly I hope the pr pros planning to attend are also making arrangements on how to best monitor the coverage their new contacts are going to help them get for their clients.

If you rely solely on Google alerts and have AP media relationships how will you now monitor, report, and analyze the impact of your news coverage? Do you even know the full extent to which this can compromise your existing reporting benchmark? A prime example of the importance of AP stories is “Two health-care proposals may get boot, Dems say” . If you’re in Healthcare PR how do you explain to the C-Suite why you didn’t know about this story? How much will “There was no Google alert for the story so I didn’t know” cost your organization?

While Frankie has never missed a birthday, in fact the last 23 years he’s celebrated two days per year, he did have to go back and change all of his other documentation to match his legal birthday. PR pros will not escape so easily from the impact of this decision by Google. The only cost to Frankie was a few hours at the Department of Motor Vehicles, updating other government documents and work information, but what do you have at risk by not having confirmed data sources, specifically the AP content?

How will you manage year-over-year expectations of clients when your coverage declines? How will you gauge the impact of key messages and campaigns if you can’t access the information via Google? Is it important enough to make an investment?

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Video Killed the Radio Star, But What Will It Do to the TV Star?

Friday, October 16th, 2009

Video killed the radio star, but what will it do to the television star?

Tuesday night I attended VideoSchmooze, a panel discussion loaded with heavyweights from within the television, cable, and video industry. We heard from executives at Hearst, Comcast, NBC and BlipTV – all of whom attempted to forecast the uncertain future of broadband/mobile video marketing and technology trends, paid vs. ad supported business models, and what the key broadband priorities are going forward for these companies.

Back in May I blogged about TV being at a crossroads as more people watch videos on mobile devices, PC’s, and laptops and what the new model for television might look like going forward.

Well here we are five months later and the question still remains: “What is the best way for video content providers to maximize profits from this explosion in online viewing?”  The challenges that exist are many. If companies like Comcast are successful with the launch of “TV Everywhere” (providing content on multiple platforms for existing customers at no extra charge) by the first of the year, how will this “untethered content” be monetized? How do you prevent cannibalizing incumbent models that remain key revenue streams for media companies (DVD’s and syndication)? How do you accurately measure the viewership online and will the ads be more targeted to the viewer?

For any of this to be a viable option the panel agreed the viewers would first have to be authenticated as a paying satellite or cable subscriber; the content would have to be protected through some sort of DRM (digital rights management) to prevent the undermining of the existing revenue streams (DVD’s and syndication) and there has to be a way to attach an add value to this nascent technology.

The question I find most interesting is “Who will dictate this new model? Will it be the cable providers, content providers, or the consumers?” With all this background noise, one thing is for certain: content remains king at a time when consumption is coming from more “non linear” mediums (e.g., smart phones and laptops PC’s). I live in Manhattan where there is a choice of over 18,000 restaurants, and while I’m always game for trying a new place, I usually return to my tried-and-true – the place where the food is simply just better. I’m not sure how the content will be distributed in the future, but one thing I do know for sure is that whoever figures out how to get the premium content I want and in the way that I want it will earn my loyalty. I’ll continue to try the latest and greatest technology but will always return to the place serving the best content. And as they say, “where there is good content there is ad consumption.”

As a marketing and public relations professional, how do these trends affect you? Please share your thoughts with the readers of BurrellesLuce Fresh Ideas.

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A Visit with the Copyright Alliance

Friday, March 6th, 2009

Steve Shannon
AllianceOn a recent trip to Washington, D.C., I had the pleasure of visiting with Patrick Ross, executive director of the Copyright Alliance. A two-year old organization, it members – all involved in the creation of original works – include songwriters, photographers, recording artists, graphic designers, and software developers, as well as the owners of motion pictures, videogames, and sports leagues.

My chat with Patrick illuminated for me the forces at work in the world of copyright and what the future will hold.  Of course, given my work at BurrellesLuce, a lot of my questions to him were about newspapers and magazines.

In quizzing Patrick about what’s ahead for the printed media, I learned he sees a continuing online evolution. He believes consumers of that media will see a mixed model of free and paid content, with the horse already being out of the barn on free content. Once publishers secure an ongoing and viable business model, Patrick thinks they will then put more muscle behind copyright enforcement, and will rely on technology to track the use of their material.

Because most news items have a shelf life, Patrick believes they have a lower value to digital pirates. Still, Patrick notes when piracy does take place, it happens in real time. Going forward, this may force publishers to become hyper-vigilant about protecting their copyrights.  As an example, Patrick points out that the content of his own blog on copyright is already being pirated and used to sell ads. Patrick is flattered that his content is considered valuable, as his readership is remarkably high given the weighty nature of its subject matter, but like any publisher, he wants his users to interact with his content in the context of his choosing, in this case the Copyright Alliance website.

Of note, Patrick told me that while copyright law is about 300 years old, one can find many examples of the use of the word piracy related to takings of original works about 400 years ago.  Clearly copyrights and their infringement is an age-old issue.

Lastly, I asked Patrick what he sees on the horizon for the next two to three years in regard to copyright.  Patrick’s first observation was that the Prioritizing Resources and Organization for Intellectual Property Act of 2007 (PRO-IP Act) signed into law by President Bush is a significant development for copyright protection and enforcement. While not yet funded, PRO-IP should be soon, putting a cabinet-level intellectual property coordinator in the White House and increasing criminal penalties for trademark and copyright infringement. Patrick also thinks the Department of Justice will add staff to their computer crimes division for the specific purpose of piracy enforcement.

In wrapping up with Patrick, I asked one more question about the news media world and how the “build it and they will come” model needs to change.  His answer was quick, succinct, and noteworthy for public relations professional in this new Media 2.0 world: “Find your audience and move towards them with content.”  Copyrighted content of course.

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