Posts Tagged ‘digital media’


Disappearing Act – Brands That May Not Be Around in 2012 – Part 2

Monday, January 16th, 2012

by Deborah Gilbert-Rogers*

Executive_Crystal_BallAt this time of year, perhaps more than any other, we PR and marketing professionals can all breathe a sigh of relief knowing that there are no shortages of bloggers and writers flexing their “intuitive” muscles to predict the trends and topics in store for the coming year.

Not too long ago I posted on Fresh Ideas about the 10 Brands That May Not Be Around in 2012 as revealed by 24/7 Wall Street, a firm offering insight analysis and commentary for U.S. and global equity investors.

Now CoreBrand, a branding and marketing research firm, is making some predictions of its own. According to an article on Business Insider, These Famous Brands Will Disappear in 2012, “two days before the Wall Street Journal  reported Kodak will fill for bankruptcy, James R. Gregory, CEO of branding and marketing research firm CoreBrand, predicted that Kodak would ‘disappear’ as a brand in 2012.”

The article is quick to address that “bankruptcy doesn’t mean the end of Kodak as a business. The company and its brands could be bought or restructured.”  Still we can’t ignore that many businesses within the tech industry are struggling to find relevancy in a rapidly changing digital landscape – even the ones who have consistently relied on their strong branding efforts to pull them into the new millennium.

The same can be said for companies in the automotive industry, which have struggled to balance their bottom lines even after extensive government and taxpayer bailouts. In fact, Saab, number four on the list, also recently filed bankruptcy.  Yet the company still garners media attention, because, as this Wall Street Journal article explains, “this quirky little car brand with its few, but fiercely loyal enthusiasts, has been a source of great affection, nostalgia, and Swedish nationalism.”

But having a recognizable and timeless brand can’t do much when an organization suffers financially and structurally… or can it?

Lesser known companies may not seem to do well on their own, but might still rely on the success of their products. For example, Yum Brands! (number 7 on the list) is parent company of KFC, Pizza Hut, and Taco Bell, all of which seem to do well in their own right. That is, if Yum Brands! avoids taking a page from the playbook of Hostess (whose classic brands include Twinkie, Sno Balls and Wonder Bread brands). Last week, Hostess filed for bankruptcy just two years after emerging from bankruptcy, confirms the Huffington Post.

What are your thoughts? Are these “disappearing acts” just a sign of the times or can something be done from a communications and PR standpoint to help other brands from avoiding a similar fate? What is digital media’s role in all of this, if any? Please share your thoughts in the comments below.

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Bio: After graduating from Rider University, where she received a B.A. in English-writing and minor degrees in Gender Studies and French, Deborah joined the BurrellesLuce Marketing team in 2007.  As a marketing specialist she continues to help develop the company’s thought leadership and social media efforts, including the copywriting and editing of day-to-day marketing initiatives and management of the BurrellesLuce Fresh Ideas blog. Facebook: BurrellesLuce Twitter: @BurrellesLuce LinkedIn: dgrogers

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Are PR Budgets Back?

Tuesday, March 1st, 2011

Valerie Simon

Money_EyesAt the New York City #HAPPO Hour last week, professionals representing many top public relations agencies were on the lookout for talent. Representatives from firms such as Burson Marstellar, Peppercom, MS&L, Devries PR, and Ruder Finn worked the room, looking to meet potential hires. In fact, the number of professionals in the room, who were wearing badges identifying themselves as an actively hiring employer or mentor, nearly matched the number of job seekers and students.

“In 2009 and 2010, it seemed as though many of the clients we pitched were not ready to make a decision,” commented one NYC agency pro. “Recently, however, it seems like clients are starting to move forward. Whether they pick our agency, or another, they are making a decision.” And as firms gear up to take on new business, finding employees quickly becomes a top priority.

In a recent PRNewser post, Ketchum CEO Ray Kotcher noted an increase in the number of RFPs and account wins floating around. “There’s been a bit of a lift from the economy,” Kotcher said. But he said the “lift” was the normal course of business for this time period as “clients are lining up their comms partners for the coming year. You’re also seeing PR taking on much more importance than it has in the past.”

Kotcher noted three key areas of growth for the PR industry:

  • social media, digital media, and word of mouth
  •  research, measurement, and analytics
  • continued need for corporate and crisis work (particularly in regards to B-to-B, electronics, and established tech companies

Harris Diamond, CEO of IPG’s Constituency Management Group, which houses its PR firms, including GolinHarris, Weber Shandwick, and DeVries Public Relation, also had a positive message to share with PRNewser readers, “We’re just seeing a tremendous focus with companies more and more seeing the wisdom of looking for programs the reach their constituent groups,” he shared, explaining that across all PR businesses, practices, and geographies, business has experienced and continues to experience growth. Diamond pointed out opportunities available for the industry in areas traditionally reserved for advertising specifically, “Mega events,” like the Super Bowl.

As I chatted amongst the attendees at the New York #HAPPO event, I was inspired to hear so many opportunities, but was struck by the sense of urgency. The last few years have resulted in lean staffs, struggling to provide excellence with very limited resources. Businesses have rightfully been cautious in making the investments necessary to embrace growth and opportunity. Headlines such as “Is PR dead?” questioned the very existence of our industry.

I believe the industry is emerging from these tough economic times stronger, and more necessary than ever before. Budgets are returning, but with a heightened sensitivity to the importance of efficiency and a deep understanding of the precious fragility of growth.

Growth will not be without its challenges. Is your organization preparing to hire or add additional resources for your PR efforts? How has the economic downturn impacted the way your organization is allocating resources?

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2010 Bulldog Reporter Media Relations Summit: Jennifer Ha, NY Public Radio, Interviewed by Johna Burke, BurrellesLuce

Thursday, August 26th, 2010

Transcript -

JOHNA BURKE:  Hello, this is Johna Burke with BurrellesLuce, and I’m here at the Bulldog Media Relations Summit.  I’m here with Jennifer.

Jennifer, will you please introduce yourself?

JENNIFER HA:  Hi.  I’m Jennifer Ha, executive director of digital media at New York Public Radio.  And I’m here at the conference and I’d love to tell you how you can get in touch with us at New York Public Radio.  So the best way is through email, and we do read our emails. 

And also know who you’re trying to reach and what they cover because it’s really important to target your pitches and understand what’s important to the person that you’re pitching to.  Also, please do not use red exclamation points, please, please, please.  That means emergency to me. Because if you do use one, I’ll put you in our spam filter. Sorry.

BURKE:  Excellent tip.  And especially if, you know, you’re trying to represent your client or your organization, you know, it’s just as important to know what not to do as to know what to do.  Jennifer, thanks so much. Where can people find you in social media?

HA:  We’re on Twitter, Facebook, Flickr, YouTube.  You name it, we’re on it.

BURKE:  Great.  Thank you so much.

HA:  Thank you. 

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Catching Up With Social Media In America’s Sailing Capital

Wednesday, April 7th, 2010

by Mike Robinson*

Flickr Image: PJM

Flickr Image: PJM

I recently attended a seminar presented by Phill McGowan, public information officer for the City of Annapolis. His discussion was entitled, “Successful Communication in the Digital Age” and was featured as part of the PRSA Central Chesapeake Chapter’s Luncheon Speaker Series. (Annapolis is Maryland’s capital and is known as “America’s Sailing Capital” because the U.S. Naval Academy, the National Sailing Hall of Fame, and the strong reputation of the local sailing community.)

Social media tools are a large part of McGowan’s PR strategy – used specifically to listen to conversations online and then respond and engage. In the past, he worked in the media (The Baltimore Sun) and for a private public relations firm (Virilion). He attended a graduate program at American University, which was specifically focused on digital media, and has gone on to leverage and utilize his past journalism experience, his hands-on social media expertise, and a formal education in digital media to engage and connect with the public as a government communicator.

Here are some books he recommended regarding social media:

  • Web 2.0 – A Strategy Guide by Amy Shuen
  • Don’t Make Me Think by Steve Krug
  • In-Bound Marketing by Brian Halligan and Dharmesh Shah

One great take-away from the event was his story about a blogger who had interviewed him and then published information that McGowan thought misrepresented the conversation. The way he dealt with the situation was to enter a comment below the story directly addressing the issues he thought were important. This was a great example of how you can monitor a discussion and then take immediate action to help address any shortcomings in that conversation – or even dispute any specific issues.

The experience was a lot of fun and informative and I look forward to my next PRSA seminar in “America’s Sailing Capital!” How are you using social media to listen, respond, and engage with your audiences? If you attended this event, what were some of the other points that you found helpful? How are you applying them to your social media activities? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas. 

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*Bio: Over the last 15 years, Mike Robinson has gained a lot of experience in business, sales, and marketing.  For the past eight years, he’s worked with BurrellesLuce out of its D.C. office,  advising businesses, organizations, and government agencies of all sizes on effective solutions for measuring press outreach, reputation management, and message analysis. He is passionate about news analysis, politics, and policy. And looks forward to sharing his thoughts and insights on the PR industry and media monitoring and measurement. LinkedIn: mikerobinson1 Twitter: @mike__robinson Facebook: BurrellesLuce

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Are You Traditional or All Digital in 2010?

Monday, January 18th, 2010

By Crystal DeGoede*

With diminishing advertising budgets, most companies cannot afford to be everywhere; social media seems like an affordable and cost-saving way to engage and market to your target audience (especially if that is where your audience tends to “hang out”).  As a result, more and more organizations are turning to digital agencies for building their brand online, instead of using their traditional shop. “Fifty percent of US users spend more time online than on any Retro TV Commercialother medium.  Of this percentage, fewer and fewer engage with branded sites, rather they flock in growing numbers to social networks – the sites they also prefer for sharing viral content with peers,” states Emmanuel Vivier in his blog post from VanksenCultureBuzz.

In fact, the rise of social media as a marketing platform has sparked a land grab among communications agencies — digital, public relations, traditional ad firms, etc. – all claiming rightful ownership of the space. Despite concerns about measurement, 64 percent of CMOs said they planned to increase their spending on social media in 2010, according to a December report from The CMO Club. And a “state of interactive agencies” survey of about 100 global interactive marketers conducted by Forrester Research found:

23 percent believed their “traditional brand agency” is capable of planning and managing interactive marketing activities. About 46 percent did not believe them capable, with the rest neutral on the question.

While some decision makers are a little cautious when it comes to a digital agency handling all of their marketing/branding strategies,  and  traditional agencies scatter to get on-board, some organizations need their online presence today, not tomorrow.  And that is why some companies are taking on two agencies, a digital agency to help them in the social media space and the traditional agency to make sure those web guys are keeping with the branding guidelines. The double agency approach means higher cost and more organization.

Will you or your company do more traditional or more social media marketing this year? Has the economy affected your advertising budget for 2010?  Will you drop your traditional agency for a digital one in 2010? Please share your thoughts with the readers of BurrellesLuce Fresh Ideas.

*Bio: After graduating from East Carolina University with a Marketing degree in 2005, Crystal DeGoede moved to New Jersey. In her four years as a member of the BurrellesLuce marketing team and through her interaction with peers and clients she has learned what is important or what it takes to develop a career when you are just starting out. She is passionate about continuing to learn about the industry in which we serve and about her career path. By engaging readers on Fresh Ideas Crystal hopes to further develop her social media skills and inspire other “millennials” who are just out of college and/or working in the field of marketing and public relations. Twitter: @cldegoede LinkedIn: Crystal DeGoede Facebook: BurrellesLuce

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