Transcript –
JOHNA BURKE: Hello, this is Johna Burke with BurrellesLuce, and I’m here at the PR News Media Relations Summit. I’m joined by Ed and Geoff.
Will you gentlemen please introduce yourself?
ED MARKEY: Sure. I’m Ed Markey, vice president of communications for Goodyear’s North American tire business.
GEOFFREY PHELPS: And I’m Geoffrey Phelps, vice president at Coyne Public Relations in Parsippany, New Jersey.
BURKE: And you gentlemen just gave a great presentation about targeting your influencers and how you work with them. Can you please talk a little bit about how you target and work with the media in social media, like your bloggers, and the traditional media?
PHELPS: Well, one of the key things that we talked about today was in the past Goodyear had not approached bloggers. And we had a product that was specifically–the target demographic for that was specifically looking for a lot of their information online, on blogs, and they like to discover things.
So what we realized is there were key influencers in the blogs that we needed to talk to in addition to the traditional print media. So we looked at doing two launch events, one for traditional print media and one for bloggers, giving them the same sort of experience, but understanding that we had to treat the online media a little bit different; understanding that they have video-heavy needs, in many cases, that they have very, very fast turnarounds. They need everything electronically. Their time cycle is a lot faster.
MARKEY: It’s very similar to the different way you might treat consumers. You have to be credible. You have to create an environment where your word is credible, it’s believable, but where they can discover what you’re trying to tell them on their own. They can experience it and feel it on their own and really kind of take it and make it theirs, as opposed to you just pushing out the message. You want to create an environment that makes it easy for you to do your business and for them to get the story they need.
BURKE: Those are great tips for media relations and PR practitioners, and thank you so much. Where can people find you online and in social media?
MARKEY: Well, you can follow the Goodyear Blimp on Facebook. Please come and join us there.
PHELPS: And for Coyne PR, you can visit our website, it’s coynepr.com. And we also have a blog, and we have lots of other tips and advice up there, as well.
BURKE: Thank you so much.
PHELPS: Thank you.
MARKEY: Thank you.




