Posts Tagged ‘Copyright’


BurrellesLuce Newsletter: Copyright – The Right Way to Use and Share Content in the Digital Age

Tuesday, October 26th, 2010

Copyright signWhen BurrellesLuce first launched its turnkey copyright compliance program in 2008, it also released a white paper on “Copyright Compliance: What Every Media Relations Professional Needs to Know.” The white paper helped to start an industry dialogue on copyright — addressing why compliance matters to communications professionals — and continues to serve as a basic primer on copyright law.

Fast forward two years and very little has changed in terms of copyright law itself. Copyright still legally protects original creative works such as: literary works, including articles from newspapers and magazines; songs, including words and music; plays and choreographed dances; art; motion pictures; sound records; architectural works, etc. Copyright exists from the moment a work is created (i.e., it doesn’t have to be registered with the U.S. Copyright Office in order to be protected.)

What has changed, however, is the position that content providers (i.e., publishers) have taken regarding copyright. This renewed focus on copyright and fair use directly impacts public relations professionals. Read more of this newsletter in the BurrellesLuce Resource Center.

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News Organizations Sometimes Bend the Rules of Engagement to Keep Up with Today’s Frenetic Pace of News Cycles.

Wednesday, July 21st, 2010

The 24 hour news cycle is nothing new. It started in 1980 with the launch of CNN, the very first 24 hour news channel. Prior to cable news we relied on the newspaper, radio, or the evening news broadcast to find out what was happening in the world. And if a big story broke during the day or after the news broadcast chances were we would be informed by having our favorite TV show interrupted with a special report from the affiliate’s newsroom.

Over the last few years, however, the rate at which we receive the news has been accelerating and, believe it or not, promises to become even more immediate. Some news organizations are applying extreme and sometimes controversial business practices to keep up with this increasing pace and to survive in the highly competitive online news space.

With more pressure to deliver content to their followers, organizations like Politico and Gawker are helping to ratchet up the intensity to an even higher level when it comes to reporting the news. Pre-dawn start times at agencies tortoise_Hare1along with bonuses tied to the number of pageviews a reporter’s story garners are adding to the sense of urgency in which a story is posted online. Tracking how many people view articles online is becoming a higher priority not only at new media, but old media as well – creating an environment to see who can post the most exclusive stories the fastest.

As a result, when a major national story is in the midst of breaking news, the rules of engagement sometimes become a bit blurred, with more outlets favoring “cut and paste reporting” over actual journalism. Last month Rolling Stone magazine was about to post the General McChrystal story in which he and his aids were critical of the White House – first sending an advanced copy of the story to the Associated Press (customary for magazines trying to promote a story) with some restrictions. But before Rolling Stone had a chance to publish the story on their website, on their scheduled date, two major websites (Politico and Times.com) decided to post a PDF of the entire story to their respective sites.  

Although it was seen by some as a breach of copyright and professional best practices, both companies explained that they posted the story as it was unfolding. Since Rolling Stone didn’t immediately post the article itself they decided to move forward on their own.  Eric Bates, executive editor of Rolling Stone, didn’t see it that way. Voicing his concern not only from his magazine’s perspective but from an industry perspective, he called it a “transitional moment,” adding, “What these two media organizations did was off the charts. They took something that was in pre-published form, sent to other media organizations with specific restrictions, and just put it up.”

However, the exhausting pace of online news isn’t just taking its toll on the media organizations themselves. It is also coming at a price to the individuals supplying the content. The longer hours and added pressure to constantly come up with exclusive stories has contributed to an increased turnover of staff at online news organizations with more journalists facing burnout at a younger age. A dozen reporters recently left Politico in the first half of this year and it’s very common for an editor to leave Gawker after just one year.

While some may debate the future of the media, one thing is certain: The online media race is on.  I’m just not sure if slow and steady wins this one.

Do you think that the media and their audiences, are biting off more news than they can chew?  As a public relations professional, what do you think about news organizations bending the rules of engagement to keep up with today’s frenetic pace of news and how does this impact the way you conduct media relations? If you’re a journalist or blogger, how are you handling the added pressure of constantly having to deliver? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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When It Comes to Online Media, Just The Facts Are Free . . .

Wednesday, March 24th, 2010

The Pew Project for Excellence in Journalism’s annual report is once again upon us. As in the past, it confirms that the majority of us get our information online and that we do not want to pay for it, subscribe to it, or pay-per-click for an article.

The facts may be free, but getting them collected, edited, checked, and delivered to you online or otherwise still costs money. Like almost every else When It Comes to Online Media, Just the Facts Are Freeyou do in this life, you do get what you pay for. The old joke of “hiring’em young while they still got all the answers” may work fine for opining in the blogosphere, but may not cut it in the “knock three times and tell’em Dan sent you” world of investigative journalism.

Then there is this little issue of legality. At the recent OnCopyright 2010 conference put together by the Copyright Clearance Center in New York City, a self-proclaimed investigative blogger lamented the chilling effect of the many defensive lawsuits filed against him. While we may be prejudiced against the larger media organizations at times, they can stand up to this type of intimidation. To preempt the criticism they vet their sources and data prior to publishing and if that’s not enough they have financial resources to support their position.

Back to free; the cry is that everything should be free on the Internet . . . Well it never has been and never will be. The content and information you get every day on the web is being paid for by somebody, usually advertisers. For lots of reasons we can look at later, this subsidy is just not cutting it.

So if we want reliable, vetted information we have to support its creation. In other words, we have to pay for it. The organizations that are creating vetted content are searching for a way to do this. There are a number of models being tried currently.

  1. The pay-wall which is in place at a number of sites and variations are being implemented by the Financial Times and the New York Times.
  2. The pay-by-article model for which you pay only for what you read á la iTunes.
  3. A central subscription service for many participating providers.

I believe all of these are doomed to fail. However, I do believe there is a fourth solution that could prove viable and consumer-friendly. It would be a hybrid of the pay-by-article model and the aggregated subscription combined with some as of yet unreleased technology.

Over the coming weeks, I look forward to examining more closely some of these monetization options and having a bit of discourse on the topic. In the interim, I strongly recommend that anyone whose livelihood, especially journalists and public relations professionals, is tied to media read the Pew Report. And share their thoughts with myself and the readers of BurrellesLuce Fresh Ideas.

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Can the Average Net-User Rationalize Paying for News Content?

Thursday, May 14th, 2009

Steve Shannon
Copyright The May 11th edition of the Wall Street Journal contained a very interesting op-ed by author Mark Helprin, “Copyright Critics Rationalize Theft.” In the piece, he discusses how opponents of copyright make various specious arguments that copyright stifles creativity, commerce, freedom and then he deftly points out how they are, of course, wrong.

Without copyright protections, creators of original works would have little financial incentive to create them; thus, there would be less of the very things challengers claim copyright inhibits. Think about how many books, articles, websites, songs, software, and movies wouldn’t exist if their creators weren’t able to make their living doing so.

Helprin’s points also collide with an emerging issue affecting the news media, newspapers in particular:  How will they profit from their creative works published online, which they currently give away for free, when they are not earning enough revenue from a failed ad-supported model? Publishers may look to a system of micropayments and/or “passes” (read: subscriptions) that will charge users to view articles. So, to riff on the title of Helprin’s piece, can the average net-user rationalize paying for news content?

My prediction is that we’ll see a many folks adopt this model right away. The first group is the same “influentials” and “heavy news consumers” who now read the paper version of publications. This group includes me, and I pay $40 a month to have The New York Times chucked in my driveway every day. I’d gladly pay the same to access its great content online, especially if the print edition went away. 

Then there is a second group consisting of “media snackers,” who only consume content from outlets such as The Washington Post, online.  The Washington Post has a print circulation of 665,000 but draws 9.4 million unique visitors to its site each month. Those 9.4 million don’t all live in the D.C. area, and their browsing clearly shows they value something about the original content. (I’m a D.C. area native and I keep up on the region everyday on washingtonpost.com, so I certainly see the appeal.)

Assuming a print subscription to The Washington Post also costs $40 per month, those 9.4 million unique visitors would each need to pay $2.83 per month to equal the subscription revenues the paper gets for its print edition. That’s less than 10 cents per day in any given month. Of course, not all 9.4 million will pony up, but you get my point.

That’s where the micropayment model would work. Want to read one article on a newspaper site that you found through search?  Pay 99 cents.  Prefer to get a pass to let you read as many articles as you wish for a month? Pay six bucks. Want a pass to a consortium of sites? I’m sure that will exist as well.

If you think about it, the vast majority of creative journalism these days is still being driven by traditional media for their ad-supported print edition, and posted online, mostly for free. As revenues associated with the print mode of delivery decline, publishers will need to make up that revenue or go out of business. Like it or not, net-users will have to rationalize paying for content. It may be a micropayment model I’ve outlined above, or some other model, but they will have to pay. There is no such thing as a free lunch (or journalism).

Would you pay for online content? Share your thoughts with us here at BurrellesLuce.

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Google Alert Users: Are You Getting What Google’s Not Paying For?

Wednesday, April 8th, 2009

Twitter was so abuzz with discussion about Google and fair use of AP content that I couldn’t resist riffing off yesterday’s post by BurrellesLuce Executive Vice President Steve Shannon regarding AP copyright discussions.

The graphic below shows tweet results for the terms “Google,” “AP,” “Copyright,” “NAA” (Newspaper Association of America) and “ACAP” (Automated Content Access Protocol). If one were to review quantitative share of conversation yielded by this graph you would think Google “owns” the conversation; however a qualitative look into these conversations shows if Google were to engage in a “pay-per-click” micro-payment system for copyrighted content, the search giant risks being abandoned by some searchers.

twittergraph31.jpg

If public relations teaches us anything it’s that huge fires can be started by a small spark. This graphic also demonstrates that the metrics produced the fastest and easiest often tell only part of the story.

Google has already found it’s difficult to monetize social media (e.g. purchase of YouTube) and may experience some bumps in their upward trajectory if micro-payment of copyrighted content takes hold. This situation will continue to evolve and Internet users will be watching closely to protect the free search.

I’m left thinking this is one more reason to protect the free press and investigative journalism that could provide in-depth reporting on this very important issue. Is this the tipping point showing the importance of getting the estimated 15K-20K trained reporters back to work? While micro-blogging grows increasingly popular, my guess is micro-payments won’t be embraced with quite the same fervor. I want a good investigative journalist to take the reins on this and let us know the real ramifications and the likely future of copyrighted material.

Questions specifically for public relation pros:
Will micro-payments change how some of you currently use the free alert system?
How will you be affected if Google alerts are forced to change its source list?
Are you prepared to modify your benchmarks to accommodate this change?

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