Finding Advocates
Social media lesson one – listen to the conversation and embrace your advocates. By encouraging people to check-in often, you can identify

Flickr Image: thinkpanama

your top customers or visitors. Many businesses are offering rewards for becoming the “mayor” of their location. I’m guessing your client would like to find an advocate like Jared Fogle, the Subway spokesperson?

Jon Newman of The Hodges Partnership (a BurrellesLuce client) shared ideas on his blog, Jon’s PR 1.5 for encouraging customers to utilize Foursquare when they visit a business. Encouraging positive buzz about a business helps to bring in customers.

Smart Moves
I recently checked-in at a movie theater, and allowed my status to be posted on Twitter. The theater, who was monitoring for mentions of their name, saw my tweet and re-tweeted it. My tweet validated messages they were trying to exhibit, and expanded the audience beyond my Foursquare friends. I’m wondering if there will be an extra reward when I become the mayor?

Christine Ngo recently interviewed Tristan Walker of Foursquare, on Ogilvy’s Fresh Influence blog. Walker shared how some businesses, like Intel, BART, and the Brooklyn Museum are enhancing users’ experiences with tips about locations and promotional tie-ins.

Partnering with Mainstream Media
Foursquare has recently partnered with several media outlets, like Lucky and Bravo. The magazine or cable TV network rewards users with badges or medals when checking-in at locations related to their content, like fashion week, a film or a TV show. Zagat’s new Meet the Mayor series will highlight Foursquare mayors of featured locations. Wouldn’t you want to read the article about you or your friend?

Granted, Foursquare isn’t for every business, but if you rely on people visiting your business, it might be a great way to encourage more foot traffic. Retail outlets, restaurants, hotels, CVBs and other tourist spots, should not ignore this tool.

Have you checked-out Foursquare or another location based social media? How have you incorporated it into your overall communication plan? We’d love to know if any of our BurrellesLuce Fresh Ideas readers is a Foursquare dignitary (Mayor) so please let us know!