Posts Tagged ‘commPRO.biz’


The Changing Media Landscape: What It Means to Public Relations

Thursday, May 10th, 2012

This post first appeared on CommPro.biz 5.9.12 and is cross-posted with permission.

Recently, I spoke at two PRSSA regional conferences about how the evolution of digital and social media is changing the media landscape. In particular, the discussion revolved around how news is now immediate and information can get lost in the shuffle and, perhaps more importantly, how this all affects our role in PR. I wanted to share some of what we discussed with you. 

According to The Pew Research Center and the Project for Excellence in Journalism (Pew PEJ), the Internet surpassed newspapers and radio as a primary news source back in 2010. In fact, the explosion of online content (via blogs, social networks, new online-only media outlets, video portals and other venues) is coming not just from traditional media companies, but individuals and organizations from every walk of life. It’s a development that invites an entirely new way of thinking about how companies can get out their message and amplify their brand.

We keep hearing “Chicken Littles” spouting that big media is dead or that social media will soon replace traditional media. Poppycock, I say! On the contrary, “old” media still provides most of our news! The percentage of original content found on social media pales in comparison to traditional media. The Pew PEJ studied one typical American city (Baltimore), and reported that a whopping 92 percent of new content came from “old” media, proving that the published story is just the beginning of its life cycle.

There seems to be no shortage of those that believe the press release is dead. I’m in the opposing camp, as I believe it continues to be a useful tool for public relations practitioners. Don’t get me wrong, every circumstance is unique and not all situations will warrant release to the media, but the press release is still an integral part of the PR toolkit. Actually, social media has created more — and more effective — channels for companies and brands to communicate. Regardless, the press release will always have a place in your online newsroom. I’ve heard both Sally Falkow and Steve Momorella say it well—don’t underestimate the power of that news release, it has great SEO value.

So what does all this mean in terms of media relations? Considering that 98 percent of journalists say they start a story with a Google search (per the Pew PEJ State of the Media 2011 report), it means your news needs to be optimized for search engines. Make it easy to find as well as easy to access. In other words, don’t make journalists register to get into your newsroom. Instead, include embed codes for video and images, publish text as text (versus as images where it’s difficult for a journalist to copy and paste from), include links to all your social media accounts, and make your news available in a feed so they can follow if they’d like and get your news pushed to them.

We also discussed digital storytelling as a key core aptitude for public relations and marketing professionals. We frequently hear that good writing skills are the single most important attribute for a PR pro, and that’s true, but storytelling is a very close second. Some things to keep in mind when telling your story is that more is not always better. Be sure you’re speaking your audience’s language. In this multimedia environment, text is not always enough. Engage their senses—use images, podcasts, videos to amp up the virtual volume. PR professionals must adapt to the “new” journalism, more as a service rather than a product that is platform or format specific. 

I think John Steinbeck said it best in East of Eden, “If a story is not about the hearer he will not listen. And here I make a rule—a great and interesting story is about everyone or it will not last.” Read that again. It’s so true!  

Another wise person, my colleague Johna Burke, says, “Remember Captain Sully (the US Airways captain who emergency landed in the Hudson River saving hundreds of lives)? Every organization has these people and stories, your job is to find them and leverage them.”

What techniques are you using to find and leverage your story makers? How has your role in PR and communications evolved along with the media?

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Lessons for Leaders: Dancing with PR Star Patrice Tanaka in Her Book “Becoming Ginger Rogers”

Tuesday, December 13th, 2011

Be sure to RSVP for the commPRO.biz Holiday Party and Celebration of Ballroom Dancing, featuring Patrice Tanaka, co-chair, chief creative officer, whatcanbe Ambassador CRT/tanaka and co-hosts Fay Shapiro, publisher, commPro.biz and Todd Grossman, VP, Multivu™, a PR Newswire company.

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This book review by Johna Burke, BurrellesLuce SVP,  first appeared on commPRO.biz and is reposted with permission. 

Patrice Tanaka: "Becoming Ginger Rogers"

First, let me say that I love biographies. People are fascinating and their stories rarely fail to compel and inspire me to think differently, try something new or just try to be an overall better person.

Patrice Tanaka’s book “Becoming Ginger Rogers…How Ballroom Dancing Made Me a Happier Woman, Better Partner and Smarter CEO” was, as advertised from the front cover, “inspiring.” And, for me, a page-turner because I’ve met Patrice personally, but also because she is a public relations pro telling her own story. In essence, whether your personal “style” is rumba, foxtrot, tango or the samba—you’ll really like this book. Reading this book IS the mirror-ball of communications—and it’s A WINNER!

Not only is Patrice co-chair, chief creative officer and whatcanbe ambassador at PR firm CRT/tanaka, but she is also is an artist of words. Throughout her career she told the story of her clients and organization so eloquently; this is no less true in her book. She turns her storytelling into a master class of “take care of you” for every professional. Within her book she wins and loses love, she struggles and succeeds in business and she follows her passion to develop new skills. Patrice teaches lessons of endurance and empowerment through life and specifically through dance. As she transforms her physical appearance and mental strength she learns and fills gaps of vulnerability with confidence, poise and glamorous gowns.

A few lessons I learned that you can apply to your daily life and career, as well:

  1. Be a leader. Be in tune with yourself and allow wonderful things to happen all around you. Patrice, while herself is a dominant leader, her strong lesson came from her taking cues from her strong partner and instills those same traits with her “whatcanbe” program at her agency.  
  2. Be a follower. My favorite lesson is from the mambo where Type-A Patrice let her partner lead. She didn’t rely on a routine, but allowed herself the freedom to live in that moment of the dance in the power of her knowledge to guide her and trust in her practice and experience.
  3. Love yourself. When times are tough, remember that unless you are strong and take care of yourself it’s hard to be strong for others.
  4. Love what you do. It will show. No matter what you’re doing: PR, marketing, dancing, knitting, accounting—love it while you’re doing it and you’ll find the best YOU. If you don’t love it, don’t worry, but don’t force something that doesn’t feel right. There’s a “Ginger Rogers” in you waiting to bloom.
  5. Follow your gut. Patrice suffered loss in her life, but you would NEVER know it. She commands an audience whether her feet or her mouth are telling the story. She is inspirational and truly in tune with her heart and her instincts.

This book is a tapestry of communication and life lessons and skills exemplified at the highest level. Each day we all dance our own mambo and after reading Patrice’s book you’ll be reminded to master the basics and the routine will follow. So many times in a world trying to be clever, the simple lessons are the most powerful.

I read this book in two days—just the pleasure and the mental vacation I needed. The real joy is that it’s a business book too. Patrice is an entrepreneur who has a keen business sense and places high value on people to make her organization thrive.

Through all of the stories and lessons the secret ingredient to this book is, in fact, Patrice. She transforms herself and reminds me to prioritize and be diverse. Communications plans are very much the same. You know the moves you have the technique and you need to trust your skills to execute and rely on cues for subtle adjustments as needed. When you meet her in person, don’t be fooled by Patrice’s tiny stature … her presence is large and in charge on the dance floor and on the PR scene.

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About Patrice Tanaka: Patrice is Co-Chair, Chief Creative Officer and whatcanbe Ambassador at CRT/tanaka. She’s also author of “Becoming Ginger Rogers…How Ballroom Dancing Made Me a Happier Woman, Better Partner and Smarter CEO.” Her personal philosophy is that of “whatcanbe,” CRT/tanaka’s brand vision, cultural ethos and approach to business that involves helping the agency, its clients and the community-at-large to envision and manifest a bigger, brighter, better future.

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