Posts Tagged ‘CNN’


The Future Can’t Come Fast Enough for the News Industry and It’s Looking a Little Brighter

Friday, May 28th, 2010
Image Courtesy of DC Comics

Image Courtesy of DC Comics

It would be hard to imagine the fictional newspaper men (and women) of the past like Perry White of the “Daily Planet” (Superman) hollering for their first quarter numbers of “unique visitors per month” or boasting about their ranking for “most-linked-to-news-outlets” or even deliberating about putting their content behind a “pay-wall.” Today these are just some of the relatively new terms being used to describe the various metrics and business models newspapers are exploring during this transitional period in which the entire industry finds itself. 

For the last several years the forecasts for news organizations have been filled with doom and gloom. However the news about the news industry has been much rosier as of late. For starters, newspaper website’s traffic continues to grow. As highlighted in this Media Post article, online newspaper operations from the top 25 media outlets reached 83.7 million unique visitors in April, up 10 percent from March, 12 percent from February and 15 percent from January of this year, according to comscore figures released by the Newspaper National Network. And according to Nielsen, 74.4 million unique visitors per month in the first quarter of 2010 were a record – up from 72 million from the first quarter of 2009. These increases were actually higher than competitors like CNN and The Huffington post who came in at 43.4 million (flat) and 22.2 million (a 3 percent drop) respectively.

(For a list of the top 100 daily newspapers, 25 consumer magazines, 25 blogs, and the 20 social networks in the U.S., check out the updated 2010 Top Media List from BurrellesLuce.)

It is obvious from these figures that, as Google’s CEO, Eric Schmidt was recently quoted as saying, “Newspapers don’t have a demand problem they have a business model problem.”

As various business models continue to be tested, measured and debated within the industry, a silver bullet has yet to emerge. So far, it appears that several viable solutions are taking shape and depending on who you ask you’ll get a justification for each of them. According to this article on CNN.com, “Last year Rupert Murdoch, chairman and CEO of The Wall Street Journal’s parent company News Corp., said ‘The current free access business model favored by most content providers was flawed and contributed to a fall in newspapers’ revenues.’” The WSJ is currently behind a pay-wall and “he also claimed the Wall Street Journal had proved that charging for content could be made to work pointing out that 360,000 people had downloaded an iPhone WSJ application in three weeks and that users would soon be made to pay “handsomely” for accessing WSJ content.”

Alternatively, The New Times plans to use a metered system (EZ Pass approach) starting January 2011, where a certain number of articles would be free before demanding payment (similar to what Financial Times is currently using). This may solve their monetization challenge, but it will no doubt affect their “most-linked-to-news-outlets” rank, a measure used to track the amount of people who actually clicked-through to the original news organizations website via a blog or third party source. This could significantly impact results, with 99 percent of the stories bloggers include as links coming from traditional mainstream media sources. Interestingly enough, 80 percent of the stories linked to in online and social media come from only four news outlets: The New York Times (20 percent), BBC news (23 percent), CNN.com (21 percent), and the Washington Post (16 percent). The Wall Street Journal has twice the print circulation as the New York Times, but  is not on this short list. 

Some pay-wall advocates would argue that the majority of these visitors are merely “drive by users” who come in once through an aggregator and don’t really engage with the product. The counter argument claims more traffic directed to a newspaper’s online site would ultimately translate into higher advertising dollars.

If the numbers prove the demand for news content is there, let’s hope for the news industry’s sake the revenue will follow. In my opinion credible news journalism still trumps all. As long as it’s being distributed through the device of choice, engaged by the readers, and monetized in a way that generates revenue without isolating readers – it doesn’t matter whether it’s done through pay-walls, online advertising, or possibly something we haven’t thought of yet. (After all necessity is the mother of all inventions.) A tall order for the news industry for sure, but the future suddenly looks a whole lot brighter. There’s no doubt the identity of the news industry will change, but a reinvented news organization is still better than none at all.

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Wise Women: PR Woman of the Year Awards

Friday, November 6th, 2009
Flickr Image: Tony the Misfit

Flickr Image: Tony the Misfit

BurrellesLuce sponsored the Washington Women in Public Relation’s PR Woman of the Year award on November 4. Sarah Temple, senior vice president of social marketing practice, Ogilvy Public Relations Worldwide, was named the 2009 “Washington PR Woman of the Year.” Also honored were Jody Arlington, managing partner, PR collaborative, and director at Georgetown Entertainment and Media Alliance; and Kirsten Suto Seckler, director of global brand marketing and awareness, Special Olympics. Dana Bash, CNN’s senior congressional correspondent, responsible for covering the activities of both the U.S. House and Senate, keynoted the event.

All four women provided great insight and encouragement to the women (and men) in attendance. I’d like to share a few of their sentiments:

  • Look for mentors and then be a mentor yourself. (Bash)
  • Don’t be discouraged about the re-hashing of the same topics in the news. Find a new angle which supports your organizations goals and get your story out there. (Bash)
  • You are only as good as your colleagues and teams. (Arlington)
  • Public Relations professionals are detectives, explorers, athletes, circus performers, and super heroes. (Seckler)
  • PR can change lives. Seckler recapped a story of a Special Olympics golfer who is now known for being a golfer, not someone with a brain injury.
  • All three Temple, Arlington, and Seckler all share a common passion: they’re curious. For example, Temple works with scientists, and they share our curiosity. She uses it as common ground.

Temple summed it up by quoting Eleanor Roosevelt, “A woman is like a tea bag, you never know how strong she is until she gets into hot water.”

Have you heard some inspiring words lately? How have you helped to inspire others? Are you mentoring others?

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Lunar Landing Anniversary = Great PR Opportunity

Wednesday, July 22nd, 2009

2768719983_962780aa36_m.jpgLike most people under 50, the first lunar landing is something I read about in history books or watched clips of on TV. At first glance, this week’s celebration of the 40th anniversary seemed to be an overkill of media coverage. But as I watched TV stories and YouTube videos, perused the special section in the Washington Post, and read tweets, I realized NASA may have created an award-winning PR campaign.

NASA is trying to reach younger people, who feel space travel is blasé. They also need funding and support for future missions to the Moon, Mars, and beyond. I was surprised how many stories relayed NASA’s key message: space missions are important to the advancement of science.

A. Pawlowski made this point in a CNN.com article looking at the debate over space travel. A very fun sidebar in the print edition of the Washington Post highlighted many of the products developed because of the space program. Even Google Earth got into the act.

Peter Shankman of HARO was asked at a presentation at the National Institutes of Health which government agency is utilizing social media well? Not surprisingly, his answer was NASA.

I really cannot wait until all the coverage is reviewed and analyzed. I believe the communications teams at NASA pulled-off a great event, which advanced their purpose.

Have you used an anniversary to successfully drive home your key messages to new audiences? Myself (and the rest of us here at BurrellesLuce) would like to hear about your success stories.

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Why Is CNN Better In Germany?

Wednesday, July 15th, 2009

3715416000_a5cc31ce7a.jpgAs you probably know, I recently attended the AMEC Measurement Summit in Berlin, Germany. One thing I noticed: There’s definitely a difference in broadcast programming versus the U.S. I believe it’s closely related to both the evolution of print media in the U.S. and our desire to keep up with social media.

In the U.S., fewer outlets report on unique stories leaving less for the broadcast media to cover. You see, much of what is reported by broadcasters is born in print. Why is this important? Because while I love social media and all it has to offer, I don’t want to tune into an anchor checking their tweets. Where’s the journalistic integrity in an anchor reading their Twitter feed? Granted, there is a lot of great information available via social media, but evil forces are at work – a la celebrity death hoaxes (glad you’re o.k., Jeff Goldblum) – and I want to trust my news provider.

In Germany, however, CNN provided straight reporting of the news. The anchor and field reporter interviewed real people related to the story. It was simple, but  interesting and compelling. I even enjoyed the cricket coverage. Why? There were interviews with real people who play the sport, who love the sport, and whose business was impacted as a result.

My frustration came to a head recently when John Roberts, CNN’s American Morning anchor, gave a look followed by “I’m just saying” three times in as many minutes. Really, John? That’s your job. You are paid to say things, so please ease off the slang. What’s next, Kiran Chetry shrieking “OMG” before announcing breaking news? I’ve been a news junkie most of my life, so to watch something I’ve long enjoyed suffer is painful.

Sadly, the news outlets are not alone in struggling to find their niche and that impacts our clients here at BurrellesLuce. On a daily basis, I work with public relations peers who face a similar identity crisis. In some cases. PR pros abandon traditional media and hastily turn to social media outreach when their core stakeholders aren’t in that space. While I always say everyone needs to be listening in social media, you need only be active if you have something to add to the conversation or your key stakeholders are there and you want to be relevant to your audience.

What do you say to the CEO who says “We need a Facebook page”? The same thing you would say to him if he asked for all communication to be delivered on stone tablets. You counsel based your audience and your overall strategy. 

Am I alone in wanting and expecting more from our news providers? Please share your thoughts and I will climb off my soapbox.

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