by Deborah Gilbert-Rogers*
As the New Year progresses, I find myself drawn to reading a number of professional coaching, personal finance, marketing and sales books. Being a bit of a book junkie and wanting to reduce clutter, I now download samples to the Kindle app on my smart phone before purchasing a physical copy. (This is one millennial who won’t give up her physical books.)
One sample captured my attention recently, Nice Girls Don’t Get the Corner Office: 101 Unconscious Mistakes Women Make That Sabotage Their Careers, to such the extent that I purchased and downloaded a digital copy of the book right then and there! Nice Girls Don’t Get the Corner Office, part of Dr. Lois P. Frankel’s Nice Girls series, examines the unconscious messages women are taught in girlhood – which may or may not be helpful – that are then continued in womanhood and how these behaviors and messages influence a woman’s ability to progress in her career (as well as other areas of her life).
For Frankel the emphasis is on the word “girl” not on “nice.” Dr. Frankel is the first to point out these learned behaviors are not exclusive to women and that men experience their own set of messages in boyhood that affect them in manhood. However, our culture has an insidious way of encouraging woman to continue girlhood messages and behaviors in ways that differ from men.
Here are some of the “mistakes” I think relate to most business and PR professionals, regardless of gender, and tips for taking charge of your career.
1. Not Understanding the Needs of Your Constituents: Whether it’s our client, CEO, stakeholder, customer or target audience – we all have people that we serve. It is imperative to know what they need and want. Otherwise we risk missing an opportunity by not providing value. “The trap many women fall into is thinking they know what’s best for their constituents and therefore not asking the right questions on the front end,” writes Frankel. One way Frankel suggests to overcome this behavior is to “be more concerned with doing the right thing than doing things right.” In other words, don’t be afraid to shift perspectives as new data emerge and as change is warranted.
2. Skipping Meetings: Attending meetings is just as much about personal branding and marketing as it is about the content explains Frankel. She suggests, “Using meetings as an opportunity to showcase a particular skill or piece of knowledge (provided it’s not note taking or coffee making.)” Additionally, “Ask to be invited to a meeting where you’ll have the chance to meet senior management or make a presentation about something for which you need support.”
3. Ignoring the Importance of Network Relationships: Years ago people believed that showing-up for work and doing a good job would be enough to protect their careers, explains Frankel. Unfortunately many still buy into this belief today and have been taught that building relationships at work wastes time and distracts from the job at hand. Frankel suggests actively participating in a professional association and developing relationships before they are needed. If you wait until you need the relationship, it is too late.
4. Making Up Negative Stories: As PR and communications professionals we understand the importance of storytelling and the power it has to influence audience perception and behavior. However, as women we have a habit of creating negative stories and assuming we’ve done something wrong in order to explain a mistake or why something didn’t go as planned, addresses Frankel. In the workplace, this negatively affects our ability to take positive risks and trust our intuition. Frank suggestions beginning to “replace negative stories with neutral ones” and to look at “alternative scenarios that could explain what has happened that have nothing to do with you doing something wrong.”
5. Failing to Define Your Brand: Just like corporate branding and marketing, personal branding involves defining the value you bring to the table and how you stand apart from the competition. Frankel advises coming up with three to five things you enjoy most about your position as a way to start defining your personal brand. The reason? “We tend to be good at what we like,” notes Frankel. Then relate these strengths to your position and what you bring to it. Having these statements in place will help set you apart from the competition, whether that is within the organization or externally when delivering a proposal to a client or prospect.
6. The Inability to Speak the Language of Your Business: While there are times when it is best to avoid jargon, you must still be able to use the language of the entire business. “Influence comes from knowing the business, and one of the best ways you can exercise your influence is to use language unique to your industry and profession,” writes Frankel. Beyond your area of expertise and department, familiarize yourself with the ROI, bottom line, and other performance indicators of your corporation or client. BurrellesLuce offers a great newsletter on Finance for Communicators which is available in our free resource center.
7. Using Gestures Inconsistent with Your Message: Presentation is everything. Your “gestures should be integrated with your energy,” remarks Frankel. Don’t be afraid to take up space – a behavior that runs counter to what many women have been taught. Frankel suggests “allowing gestures to flow naturally from your spoken message” and to “match your gestures to the size of your audience.”
What professional books have you read lately that you’ve found helpful? Share your recommendations here on BurrellesLuce Fresh Ideas.
Bio: After graduating from Rider University, where she received a B.A. in English-writing and minor degrees in Gender Studies and French, Deborah joined the BurrellesLuce Marketing team in 2007. As a marketing specialist she continues to help develop the company’s thought leadership and social media efforts, including the copywriting and editing of day-to-day marketing initiatives and management of the BurrellesLuce Fresh Ideas blog. Facebook: BurrellesLuce Twitter: @BurrellesLuce LinkedIn: dgrogers