Posts Tagged ‘branding’


Crazy Target Lady: Seasonal Campaign Brands Memorable Spokesperson

Friday, December 9th, 2011

Andrea Corbo*

Whether or not you’ve been trying to ignore the over-abundance of holiday sale commercials — if you’ve watched any TV in the last few weeks, you’ve surely noticed that the famous Crazy Target Lady is back again. Who am I talking about? The over-enthusiastic, fictional shopper who performs extreme measures to take full advantage of Target sales. With funny quotes like, “The Target 2-Day sale is almost here. The last thing that’s gonna stop me is weak thighs,” you’ve surely taken notice.

With so many holiday sale commercials in existence, it’s quite an accomplishment to create a campaign that can stick out in the mind of viewers, be remembered, and get people talking about your brand and purchasing your products.

Nearly every commercial we’ll see in the next month will be winter and holiday related, but does that really help guide us to shop for that brand? Or is that something we consumers have come to expect from the brands we already loyally shop? Perhaps just the idea of snow, family, and presents is supposed to drive the typical consumer toward the nearest mall? Whatever the recipe for holiday marketing, Target is making a lasting impression of its name with this series of commercials from Wieden + Kennedy, a full service integrated advertising agency.

Branding a memorable spokesperson, however fictitious she may be, is something that viewers can recall each year and, in fact, many do love that crazy Target lady. If a viewer is a fan of the comedic commercial series, this may again contribute to brand loyalty. Despite the fact that the commercials don’t exactly highlight any specific products, you’re still reminded of the Target brand itself along with the fact that you may need to do some shopping.

Personally, I don’t usually watch commercials because I fast forward through them. However, there has been such hype about the Crazy Target Lady by word-of-mouth that I’ve now stopped to take notice. People are talking online and offline which means the branding is working.

What other brands have created a seasonal campaign that you can clearly and successfully identify? Are there commercials you talk about with friends and family? Are there ads that have made you take action?

***

Bio: After receiving a B.A. in communications, and briefly working at a TV production studio, Andrea began volunteering abroad. This lead her to work in the non-profit world, where she was fortunate enough to learn about international education, women’s empowerment and social issues for the elderly, while traveling to over a dozen countries.  Since joining BurrellesLuce in 2011, Andrea is excited to share her thoughts and views on branding, social media, and communications with the growing Fresh Ideas audience, as well as her passion for cultural awareness, volunteerism, and sustainable efforts. Twitter: @AndreaCorbo; Facebook: BurrellesLuce; LinkedIn: BurrellesLuce 

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In PR and Media: September 19, 2011

Monday, September 19th, 2011

Kindle Gets AmazonLocal Offers (MediaPost)
“Those barely discounted Amazon Kindles with Special Offers that launched earlier this year have become the hottest commodity for Amazon in the e-reader market. Who would have thought that discounting a Kindle just $30 or so in return for getting sponsor messages on your screensaver would be so appealing?”

Adbusters-Organized Protest Occupies Wall Street (MinOnline)
“It wasn’t quite the turnout Adbusters magazine originally had expected, but the counter-cultural activist magazine helped organize a march on Wall Street on Saturday Sept. 17. Dubbed “Occupy Wall Street” by the magazine, the effort to assemble people via mobile phones, Tweets and web site notifications had hoped to organize thousands to join the protests.”

In Kabul, It’s Not MTV, It’s a Mission (New York Times)
“Tom Freston is a pretty mellow guy, but sitting in the corner of a downtown Manhattan restaurant last week he was getting very excited as he talked about his new project. ‘Every time I go there, there are kids doing a bunch of new things, making all kinds of interesting programming,’ he said.”

Associated Press Teams With 40 Newspapers On Mobile Coupons (PaidContent.org)
“With newspapers having suffered through 20 straight quarters of decline—and no end in sight—a collaborative effort on the part of the Associated Press and 40 newspapers is designed to play on two of the industry’s last advertising strengths: digital and pre-print circulars.”

Breaking: Netflix Splits DVD And Streaming Businesses; Creates Qwikster For DVDs (TechCrunch)
“Netflix CEO Reed Hastings just dropped a bombshell. In the wake of a rapid decline in Netflix’s stock price last week, Hastings is taking a bold step by separating the DVD and video streaming services. The DVD-by-mail service will now be called Qwikster, and the streaming service will maintain the Netflix brand.”

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Top Five Most-Read BurrellesLuce Fresh Ideas Posts in May 2011: Twitter Chat Transcripts, MySpace vs. Facebook, and more.

Friday, May 27th, 2011

Twitter Chat Transcripts twitter-bird-2
BurrellesLuce has made it easy for you to see the latest transcripts from the industry’s top social media chats and community events all in one place.

 

MySpace vs. Facebook: Which Site is the Current Cool Kid? MySpace vs Facebook: Who is the current cool kid? (A BurrellesLuce Image)
Sometimes it’s not so easy to tell “cool” from “un-cool” – especially when it comes to social networks and professionals who want to be with the “in crowd.” Although Facebook trumps MySpace with their overall number of users, organizations debating on which site to use should research the demographics and lifestyles of the key users they wish to target and focus their message and branding appropriately. Then they can be sure that both their company and clients are “cool” because they resonate with the preferred target audience.

 

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When It Comes to Brands and Content, Simplicity Matters

Wednesday, April 6th, 2011

Valerie Simon

iStock_Communication_SmallThis weekend, in a Wall Street Journal article, former chairman of the FEC, Arthur Levitt, suggested: “When an editor wants a reporter to explain something more clearly in a news article, she might say: ‘Tell it to Aunt Edna.’ Aunt Edna is the stand-in for a regular person, someone who has never thought about a cloture motion in the Senate, a municipal bond offering, or some other obscure issue of our public life.” Good advice to all those in the field of communications who are responsible for sharing important information with the public.

The practice of using simple language, however, isn’t always so simple, particularly for those experts in specialty fields, like healthcare or finance, who are tasked with communicating precise and complex information to the general public. Add the pressure and influence of company stakeholders, legal concerns, and a desire to be creative, and it is easy to see why “simple” is not always easy to achieve.

Put yourself in the role of the consumer…

  • Will “Aunt Edna” be confused by your message?
  • Will she grow frustrated trying to understand the industry jargon you are using, or overwhelmed trying to make sense of the information presented to her?
  • Will Aunt Edna grow uneasy or even lose trust in your company?

Now if, Aunt Edna has little patience for jargon and pretentious language, what about “Uncle Walt” (my stand in for the ubiquitous journalist)? Trade publications and academic journals notwithstanding, today’s reporters, producers and editors need to appeal to a broad audience. They are under increasing pressure to produce more, under tighter deadlines.

  • Will Uncle Walt need to read your press release multiple times in order to make sense of it? Will he even read your release for that matter?
  • How difficult is it for him to find the information he needs on your website?
  • Does all of the material and jargon lend itself to mis-quotes and factual misinterpretations?
  • Are the key messages you hope Uncle Walt will take away easy to identify?

Understand that looking out for Aunt Edna is not a charitable exercise. Customers like Aunt Edna are more loyal, and even willing to pay more, for brands that offer communications, interactions and experiences that are easy to understand and use. In fact, U.S. Brands Could Gain $27 Billion in 2011 by Bringing Consumers Simpler Experiences and Interactions, according to the findings of the Siegel+Gale  2010 Global Brand Simplicity Index.

So what global brands offer the simplest communications and what is the real pay off? For more tangible details on the value of simplicity, be sure to join BurrellesLuce and Brian Rafferty, Siegel+Gale Global Director, Customer Insights, for a free on-demand webinar on Using the Power of Simplicity to Optimize Brand Communications and learn about the findings of the 2010 Global Brand Simplicity Index. 

In the meantime, I offer you this challenge: Take a look at your online press room through the eyes of Aunt Edna and Uncle Walt. How much time does it take you to identify the key points? Is there anything subject to interpretation? Does your communication hold up to the “Aunt Edna test”? Does your competitor? Then, on the BurrellesLuce Fresh Ideas blog, tell us what you find out.

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BurrellesLuce Newsletter: Branding in 2011: 6 Tips to Help Optimize Your Efforts

Wednesday, March 23rd, 2011
Marketing Funnel resized

March 2011

People typically equate a company’s brand with the company’s logo. But a brand is much more than a stylized name: It is a primary symbol of an organization’s purpose, vision and values. Indeed, the act of branding represents a strategic endeavor that encompasses a range of corporate functions—marketing, public relations, and customer service, not the least, among them.

Branding also includes the way employees present their company to its various constituencies, whether intentionally through the communication of key messages or incidentally through everyday emails, social-media engagement and phone conversations.

Digital’s Impact on Branding

Before the advent of digital technology, buyers in both the business-to-consumer (B-to-C) and the business-to business (B-to-B) space would be open to receiving sales communications from a number of brand ambassadors. They may have been exposed to messages pushed to them from dozens of companies, clients, or products from which they could reduce the pool of realistic choices to those offerings that were closely aligned with their needs.

Marketing and other communications professionals relied on this traditional “funnel” approach, and reached out to their prospects and audiences at specific intervals in the selling cycle—most often at the point of “consideration.” The ball was essentially in the seller’s court.

Things are very different today. “Consumers in both the B-2-C and the B-2-B markets still want a clear brand promise and offerings they value. What has changed is when—at what touch points—they are most open to influence, and how you can interact with them at those points,” David C. Edelman states in this Harvard Business Review article. “In the past,” Edelman explains, “marketing strategies that put the lion’s share of resources into building brand awareness and then opening wallets at the point of purchase worked pretty well. But touch points have changed in both number and nature, requiring a major adjustment to realign marketers’ strategies and budgets with where consumers are actually spending their time.” He goes on to suggest that consumers are now most open to influence at the “evaluate” stage and not at the “consider” stage.

Read more about digital’s impact on branding and learn six tips to help optimize your branding efforts in this month’s BurrellesLuce newsletter.

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