Posts Tagged ‘branding’


What is “SoLoMo” and Why It Matters

Friday, June 1st, 2012

SoLoMo is short for Social-Local-Mobile, referring to the amalgamation of social, local and mobile. It represents the growing trend of targeting consumers based on their current location and is typically designed to be shared via social networks.mobile social local

According to a presentation by Casey Knox at AREA203 Digital, businesses with 100 or more social media fans see an eight percent higher click-through rate and 125 percent higher conversion rates. Her presentation states that one in five searches has local intent and 80 percent of mobile internet users prefer ads locally relevant to them. She also states that 70 percent of all mobile searches result in action within one hour.  Those are some pretty power statistics.

If you’re still not convinced that you need to pay attention to the growing SoLoMo trend, a mobile commerce study performed by BIA/Kelsey indicates, by the year 2015, local search volume via smartphones and tablets will have exceeded that from desktops.  Personally, I’m not sure it will take that long.

In fact, Nielsen and NM Incite published an infographic entitled, “The Most Valuable Digital Customers,” last Fall that shows consumers’ social, local and mobile consumption habits and how these interrelate. Some statistics to note:

  • 66 percent of smartphone users say they access social media from somewhere other than home—at work, in the car, in airports, etc.
  • 38 percent of connected device owners looked up product info for an ad while watching TV on their smartphone or tablet.
  • 62 percent of U.S. adults online used their TV and internet at the same time.
  • 51 percent of social media users say they were influenced by standard web ads on social media sites that show which of their friends liked or followed the advertised brand.
  • Nearly all mobile internet users visit portals.

In a Search Engine Watch post, Lisa Buyer states it well, “Fish where the fish are. Taking your social PR message to the market works best when you take the message to the mobile market.” She goes on to state, “Publicizing events, news, and promotions to the mobile market becomes increasingly important for online marketers and brands. The social revolution is driving a paradigm shift in technology use and online public relations and social media campaigns need to go with the SoLoMo flow.”

The Localeze/15miles fifth annual comScore Local Search Usage Study was recently released and indicates the SoLoMo revolution has begun. As reported by Bulldog Reporter, Jeff Beard, president of Localeze, states “Marketers have a unique, unprecedented opportunity to capitalize on reaching consumers at the right time and in the right forum…”

It seems that SoLoMo can help you bring ultra-precise targeting of your campaigns—allowing you to reach the right people at the right time with the right offer. How are you taking advantage of social-local-mobile for your brand?

  • Facebook
  • Twitter
  • LinkedIn
  • Share/Bookmark

2012 Counselors Academy Conference Keynote – Groovin’ to Your Own Beat: How to Build Your Business by Merging Your Personal and Professional Selves

Tuesday, May 15th, 2012

Colleen Flood*

The 2012 Counselors Academy kicked off on Sunday, May 6, 2012. The evening’s keynote session featured Jay Baer, president of Convince and Convert, and Gini Dietrich, CEO of Arment Dietrich. The duo asserted that “it’s difficult to tell a client they need to be using the Web if an agency principal doesn’t believe it themselves.”

How to Build Your Personal Brand into Your Professional Brand
During the session, Baer and Dietrich discussed “how revenue follows capabilities and capabilities follow beliefs” and presented agency leaders with best practices to “finally ‘get off their duffs and start becoming social’ in order to build their businesses.”

Here are some key takeaways from the presentation:

  • If an agency has several employees, why not tweet under the agency name?
  • Videos create a human being behind the brand. We remember personal stories and want to do business with the people we know.
  • Network – social media connects you with people you cannot connect with in 3D and helps with national recognition.
  • Agencies need to spend time on leadership campaigns (e.g., blog posts). Tech has made us all self-servers of information and we want to find the answers ourselves when it’s time.
  • Can a junior staffer handle social media? Social media is not something you should delegate and you can’t outsource your voice.
  • People will remember your “branding.” So, give away what you know. Remember, “giving away a list of ingredients doesn’t make you a chef.”
  • Figure out your circles. Listen and find opportunities to be helpful. The best way to be helpful is to setup searches. People buy from people they like and trust. Your client wants to work with you!
  • Commit to social media regularly – say, 20 minutes a day – and fill in the “tiny gaps in your day.”
  • How do you measure social media success? Understand how it pays off in terms of leads, new business, and client retention. Listen. Assess the conversation. Engage. Measure and then improve.

The audience also had the opportunity to ask a few questions. One question focused on “what PR firms should stop doing and start implementing instead.” The answer? Stop chasing the hot new thing and start having policies in place for brand ambassadors.

How are you “groovin’ to your own beat” and “merging your personal and professionals selves to build your business?”

***

*Bio: Colleen Flood has been a sales consultant with BurrellesLuce for over 12 years and is eager to become a more integrated part of the social-public relations community. She primarily handles agency relations in the New York and New Jersey metro-area. She is not only passionate about work, but also about family, friends, and the Jersey Shore. Twitter: @cgflood LinkedIn: Colleen Flood Facebook: BurrellesLuce 

  • Facebook
  • Twitter
  • LinkedIn
  • Share/Bookmark

Celebrity Branding: Accountability and Influence

Tuesday, April 3rd, 2012

Ruth Mesfun*

Virtual%20SeatI won the lottery! Okay, so, not the Mega Millions (apparently my luck did not transcend to that one). However, I did win tickets to Oprah’s Lifeclass the Tour for last night, April 2, at Radio City Music Hall. I picked up the tickets over the weekend and even though they were reserved, there was still a line circling the block. While waiting, I noticed no one complained about having to stand in line, in the rain, as if it was expected since we were Oprah’s “students.” After picking up my tickets, I hurriedly skimmed through the seating chart to see where my father and I were to be seated.

Orchestra seats I thought and I walked out with the biggest smile on my face.

While clutching the tickets I thought about the possibilities. How Oprah and Tony Robbins would share their secrets to an enlighten self and make all my problems disappear. My mind started to wander as if having tickets to their show was the Willy Wonka golden ticket to true happiness.

Then, I abruptly stopped and thought, Oprah is just a person she cannot solve my problems— that is my job.  

I also realized, in that moment, the true power of branding.

When I first studied branding in college my initial assumption was that branding was only for products or companies like Pepsi or Starbucks. Then it permeated to celebrity brands, such as Oprah and Tony Robbins. Now, with the advent of social and digital media, personal branding can be added to the mix. Branding people, particularly celebrity spokes people and their brands, opens a Pandora box which often hinders our ability to think objectively.

Instead of stepping back and having an objective perspective, if someone has a recognizable brand, we immediately join their cause without any initial thought of the situation, or at least not until afterwards. We are continuously in “sleep-mode” allowing branding to shift our thoughts and, as a result, our actions.

Celebrity branding also extends to the media and its ability to influence our response to the day’s news. (The recent Spike Lee social media gaffe comes to mind.) Often we trust and believe what is posted and reshare without double checking the facts.

So, while branding certainly has its place, as individuals – whether personally or professionally – we need to take responsibility for how our actions are influenced by branding and how we influence the actions of others via our own branding.

It is great to have an “AHA” moment just getting the tickets. Whatever else I learned during the Lifeclass, I promise to share in the coming days and weeks. 

***

 Bio: Before joining the BurrellesLuce team in 2011, as social media specialist, Ruth worked as a marketing assistant in a kitchen design firm and, later interned with Turner Public Relations. She holds a BA in Economics with a minor degree in International Relations from Rowan University. In addition to economics, education, and finance – Ruth is passionate about understanding the business implications of social media, including how it can be used to increase ROI, find and maintain a career, and create a business. Connect with her on Twitter: @RuthMesfun LinkedIn: Ruth Mesfun Facebook: BurrellesLuce

  • Facebook
  • Twitter
  • LinkedIn
  • Share/Bookmark

Brand Journalism – An Oxymoron or Clever Communications Tactic?

Monday, February 20th, 2012

BurrellesLuce recently wrote a newsletter on 5 Tips for Incorporating Brand Journalism Into Your Communications Strategy. But what exactly IS brand journalism and how does it affect PR, media relations, and marketing as we know them?

While the term “brand journalism” aka “content journalism” has been getting significant air play lately, the concept has been around for awhile.

One of the earliest references came from Larry Light, McDonald’s CMO, at the 2004 AdWatch conference where he proclaimed that mass marketing no longer worked and no single approach told the whole story.

“Brand Journalism is a chronicle of the varied things that happen in our brand world, throughout our day, throughout the years. Our brand means different things to different people. It does not have one brand position. It is positioned differently in the minds of kids, teens, young adults, parents and seniors. It is positioned differently at breakfast, lunch, dinner, snack, weekday, weekend, with kids or on a business trip.

“Brand Journalism allows us to be a witness to the multi-faceted aspects of a brand story. No one communication alone tells the whole brand story. Each communication provides a different insight into our brand. It all adds up to a McDonald’s journalistic brand chronicle,” he declared.

Brand journalism, it seems, is not just a replacement for earned media or advertising or even direct marketing. Rather it ties all these things together. It involves telling stories — that do not read like a press release or marketing and advertising copy — and that make readers want to know more about your organization. Note that if you’re going to give it a try, brand journalism needs to be part of your overall communications strategy.

(more…)

  • Facebook
  • Twitter
  • LinkedIn
  • Share/Bookmark

Pinterest: The newest ‘pin thing’ in social media?

Friday, January 20th, 2012
Flickr Image: Nate Hofer

Flickr Image: Nate Hofer

Just in case you have been out of commission and haven’t heard of Pinterest, according to its About Page, “Pinterest lets you organize and share all the beautiful things you find on the web […] Browsing pinboards is a fun way to discover new things and get inspiration from people who share your interests.” 

The site was (soft) launched less than two years ago and is still by-invitation-only, but has exploded in popularity in the past few months. According to ZDNet, Pinterest received nearly 11 million total visits in the week ending December 1, 2011. That’s 4,000 percent growth on visits during a single week in just six months, points out CNET, bumping it into the top 10 social sites among the more than 6,000 properties that Hitwise tracks.

In fact, for the first time Pinterest made the new BurrellesLuce 2012 Top Media Outlets: Newspapers, Blogs, Consumer Magazines, Websites and Social Networks. The site comes in at number 9 on the top social networks (with 0.41 percent market share) according to Hitwise rankings for the week ending December 17, 2011 – beating out newcomer Google+ which rounds out the number 10 spot with 0.36 percent market share.

We all see cool stuff online that we’d like to share or save (aka “pin”) – I have some Facebook friends that I wish would use Pinterest instead of filling my stream with kitten images and quotation graphics, but that’s for another post. Snark aside, it is no surprise that people are finding use for this online pinboard. Friends and colleagues that are engaged are pinning wedding themed items, foodie friends are pinning recipes, fashion junkies are pinning wish-list items, etc.

So, I get the individual use, but what, if anything, can this do for companies or organizations? (more…)

  • Facebook
  • Twitter
  • LinkedIn
  • Share/Bookmark