Posts Tagged ‘blog’


Highlights from the 2010 PRSA Travel & Tourism: Section Chair Doug MacKenzie, Director Communications Greater Phoenix CVB, & Johna Burke, BurrellesLuce

Thursday, July 1st, 2010

Transcript -

JOHNA BURKE:  Hello, this is Johna Burke with BurrellesLuce, and I’m here at the PRSA Travel and Tourism Conference in Aspen, Colorado.  And I’m here with Doug.

Doug, will you please introduce yourself?

DOUG MacKENZIE:  Good morning, Johna.  I’m Doug MacKenzie.  I’m the president of the travel and tourism section of PRSA, and the director of communications at the Greater Phoenix Convention and Visitors Bureau.

BURKE:  Greater Phoenix, indeed.  So, Doug, will you please talk to me about what some of the trends are that you’re seeing in the industry right now?

MacKENZIE:  Certainly in the travel and tourism PR industry, the trends are certainly enhancement of our social media tools, really a lot of interactiveness, and also there’s a good development of digital storytelling.

BURKE:  Great.  And then, you know, amongst that of your members specifically, are they talking to you about things that they would like to see as far as future programming and developments there?

MacKENZIE:  I think the tools that certainly track and measure the social media arena, certainly an easy interface where they can certainly message and story tell to the best ability, and to really work with different communities and show the spirit of their destination.

BURKE:  Great, Doug, and thanks so much.  Is there a blog where people can find you?

MacKENZIE:  You know, at our visitphoenix.com site we have the Hot Sheet blog which gives all sorts of good tips on visiting Phoenix.

BURKE:  Great.  Thank you so much.

MacKENZIE:  Thanks, Johna.

  • Share/Bookmark

How to Become an Influencer: Lessons from the 2010 PRSA Counselors Academy Spring Conference

Monday, June 7th, 2010

(L to R) BurrellesLuce's Colleen Flood, Paula Whittington, Johna Burke, and Debbie Friez at the 2010 PRSA Counselors Academy“We should all become influencers, and move away from pitching,” said Brian Solis at the PRSA Counselors Academy Spring Conference in Asheville, NC. He suggested that you can start by writing your press release in 120 characters, so there is room for others to re-tweet it. This was just one of the great insights I picked-up at the conference.

Keeping with this theme, I am offering some of the other best tips (under 120 characters or at least 140) I learned.

Blogging and Social Media

  • Use your #blog to showcase expertise in particular areas so you can win business. (@bgindra)
  • Lesson learned-get the video on 1 take, even if you have to record it several times. It’s easier than editing on computer. (@jaybaer)
  • Google wants to provide multi-media search results, so post some video. (@jaybaer)
  • Digital is not about knowing the answer; it’s finding the answer. (@jaybaer)
  • 4 degrees is the new 6 degrees of separation thanks to #SM. (@Brianna)

Engagement

  • Give people something to talk about to help elevate the brand. (@kalbritton) Example is @lenovo photography contest.
  • Every company has a 1% Group of core active customers…you need to engage them. (@jaybaer)

Green Initiatives

  • The grammar of green: Clear, Credible, Consistent & Compliance.
  • Praise companies for doing what is right with being #green instead of looking at all the bad things they have done.

Messaging

  • The new KISS: Keep it simple & share. (@briansolis)
  • QR (Quick Response) codes are great for sharing information, like at a trade show or games.

Strategy

  • The new CEO = Chief Editorial Officer. (@briansolis)
  • Don’t give community management to an intern.
  • Every company should have a social media crisis plan. (@jaybaer)
  • Set goals and objectives before you start social media monitoring.
  • Interesting way of looking at the #SM conversations – what are people saying about my company & is it in the right context & with the right influencers?

For more great information from this conference, checkout, my BurrellesLuce colleague, Colleen Flood’s latest Fresh Ideas post, “Are You Shifting Marketing and PR Plans Based on Hispanic Demographic Trends?,” as well as the PRSay blog, Jay Baer’s blog and others.

Have you learned some new ideas you can share from a recent industry event? What do you think makes an influencer?

  • Share/Bookmark

BurrellesLuce Newsletter: Committing to Communications Planning – Another Unmet New Year’s Resolution?

Thursday, January 21st, 2010

Most public relations professionals would probably agree that developing a solid communications action plan is one of the first steps to take in kicking off a successful year. The process of crafting the plan can help to pinpoint the prior year’s accomplishments, define new objectives, and identify areas requiring improvement.

These are some of the most-often cited PR resolutions for 2010:

  • Establish/maintain status as “go-to person” for the media
  • Prove the value of social media initiatives
  • Attend more industry events
  • Build relationships with stakeholders, constituents, reporters, and online friends, etc
  • Blog more frequently/establish a blogging schedule
  • Become a mentor/mentee
  • Discover a new PR tool such as an up and coming social network or platform
  • Strengthen internal communication with key employees and executives

Committing to Communications PlanningWhen it comes to implementing a communications action plan, however, many PR practitioners fall short of the mark. Like those who have resolved to “eat less junk” or “save more money,” we soon revert to old patterns, straying from the intended strategy, and in effect killing what should be a living document in our communication arsenal. (Bob Nunn hits upon a similar point in his post on the Search Engine People blog when he asks, “Will your own social media program face a similar burnout down the road?”)

Read more of this month’s newsletter in the BurrellesLuce Resource Center to learn 5 ways beat the communications resolution blues.

  • Share/Bookmark