Posts Tagged ‘bgindra’


PRSA 2010 Counselors Academy: Indra Gardiner, Bailey Gardiner Inc. Interviewed by Johna Burke

Friday, July 16th, 2010

Transcript -

JOHNA BURKE: Hello, everyone. This is Johna Burke with BurrellesLuce, and I’m here at the PRSA Counselors Academy with Indra.

Indra, will you please introduce yourself?

INDRA GARDINER: I’m Indra Gardiner from Bailey Gardiner in San Diego.

BURKE: Thanks so much for joining us. And you’re doing a session on incorporating digital into the agency and how you can turn that into revenue. Can you tell some of the people some of the success stories and some of the tips that you have to implement that?

GARDINER: We’ve spent the last couple of years growing our agency digitally and expanding our service offerings to our clients. And not only has it been helpful for them in terms of results, but it’s also allowed an opportunity for our employees to learn and grow and expand their skill set. So it’s been everything from learning SEO and then applying that to our social media as well as our web development side. So it’s been cross-purposed to things like email campaigns and how does email fit into social media and a public relations program? So it’s a–it’s a much broader way of thinking about public relations and the marketing skill set.

BURKE: Great. That’s super advice for anybody to be able to apply to their systems. And so where can people find you on the web and then in social media?

GARDINER: Our website is baileygardiner.com. Our blog is dontdrinkthekoolaidblog.com and my Twitter handle is bgindra, I-N-D-R-A.

BURKE: Thank you so much.

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How to Become an Influencer: Lessons from the 2010 PRSA Counselors Academy Spring Conference

Monday, June 7th, 2010

(L to R) BurrellesLuce's Colleen Flood, Paula Whittington, Johna Burke, and Debbie Friez at the 2010 PRSA Counselors Academy“We should all become influencers, and move away from pitching,” said Brian Solis at the PRSA Counselors Academy Spring Conference in Asheville, NC. He suggested that you can start by writing your press release in 120 characters, so there is room for others to re-tweet it. This was just one of the great insights I picked-up at the conference.

Keeping with this theme, I am offering some of the other best tips (under 120 characters or at least 140) I learned.

Blogging and Social Media

  • Use your #blog to showcase expertise in particular areas so you can win business. (@bgindra)
  • Lesson learned-get the video on 1 take, even if you have to record it several times. It’s easier than editing on computer. (@jaybaer)
  • Google wants to provide multi-media search results, so post some video. (@jaybaer)
  • Digital is not about knowing the answer; it’s finding the answer. (@jaybaer)
  • 4 degrees is the new 6 degrees of separation thanks to #SM. (@Brianna)

Engagement

  • Give people something to talk about to help elevate the brand. (@kalbritton) Example is @lenovo photography contest.
  • Every company has a 1% Group of core active customers…you need to engage them. (@jaybaer)

Green Initiatives

  • The grammar of green: Clear, Credible, Consistent & Compliance.
  • Praise companies for doing what is right with being #green instead of looking at all the bad things they have done.

Messaging

  • The new KISS: Keep it simple & share. (@briansolis)
  • QR (Quick Response) codes are great for sharing information, like at a trade show or games.

Strategy

  • The new CEO = Chief Editorial Officer. (@briansolis)
  • Don’t give community management to an intern.
  • Every company should have a social media crisis plan. (@jaybaer)
  • Set goals and objectives before you start social media monitoring.
  • Interesting way of looking at the #SM conversations – what are people saying about my company & is it in the right context & with the right influencers?

For more great information from this conference, checkout, my BurrellesLuce colleague, Colleen Flood’s latest Fresh Ideas post, “Are You Shifting Marketing and PR Plans Based on Hispanic Demographic Trends?,” as well as the PRSay blog, Jay Baer’s blog and others.

Have you learned some new ideas you can share from a recent industry event? What do you think makes an influencer?

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