Posts Tagged ‘Associated Press’


Google Nexus One – AP Case Study

Monday, January 25th, 2010

By: Stephen Lawrence*

Internet_NewsAs readers of the BurrellesLuce Fresh Ideas blog are already well aware, search engine giant Google is no longer making the Associated Press’ content available through its search results.  And while there are a multitude of other news aggregators and distributors available on the Internet, no others can match the reach that the AP has in the traditional media.

Those in the PR industry who are relying simply on Google Alerts to track theirs and their client’s influence are at a distinct disadvantage, as access to hundreds of daily and weekly newspapers has effectively disappeared.  Some AP content is still appearing in fresh searches, but it seems to be limited to a couple of newspapers. And those may soon disappear if an updated licensing agreement is not reached between the two by month’s end.

Which returns us to the thesis of my previous postings “Can relying on other internet search engines, paid or unpaid, fulfill your monitoring needs?”  Just how much distributed content is even available on newspaper’s websites, much less through Google Alerts?

To address that question, I examined the availability of a recent AP article spotlighting (ironically) the introduction of Google’s Nexus One phone.  The article, authored by AP business writer Michael Liedtke, ran on January 6th and was published in dozens of daily newspapers throughout the U.S.  This information came from our own available archives of scanned hard copy publications.

Twenty-five publications, with an average circulation of 50,000, were sampled.  A simple string of “Google Phone” was used to mirror any likely Boolean spidering phrases and the websites searched.

  • Fifteen of the 25 newspaper websites did not return a result for the article.
  • Thus, 60 percent of the print coverage was lost for this small exercise

Separate queries were entered on the major search sites that constituted more involved filtering and human interaction.

  • Google Search: “Google Phone Liedtke” did result in a number of legitimate newspaper website articles, but none from the original sampling.
  • Bing Search: “Google Phone Liedtke” in the News tab resulted in two incorrect articles, while a general web search returned mostly local TV sites which contain AP material.  Very few newspapers were offered and those that were, duplicated the Google results.
  • Yahoo! News Search:  “Google Phone Liedtke” yielded more website coverage, but nothing mirroring the hard copy coverage.  None of the 15 sites which I located were represented in the search results.

This is only one example of how Google’s non-coverage of AP content could potentially affect public relations and marketing professionals who rely solely on “free” content. Expand that to other industry interests or areas relevant to you and your client – and how much are you willing to pay for free? How are you making adjustments given Google’s change in practice?

*Bio: A native of Mesa, Arizona, I graduated from the University of Arizona with a major in Near Eastern Studies. I began my career with BurrellesLuce in 1997 as a reader. As with most readers, I developed a special relationship with my assigned papers – those small town dailies and weeklies of the same flavor that my family had been employed in for two generations. Currently, I hold the position of quality assurance specialist, troubleshooting daily production issues. Outside interests include woodworking, and keeping my wife and dog happy. Twitter: BurrellesLuce; Facebook: BurrellesLuce

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Names (Mom and Google) You Trust Sometimes Lack Accuracy

Friday, January 15th, 2010
Flickr Image: bunchofpants

Flickr Image: bunchofpants

If you don’t know what day your birthday is for 33 years what else may you not know? I was talking to my friend Frankie and he was relaying the story about how he celebrates his birthday on both January 14th and 15th. I’m in favor of stretching out a celebration, but it was the reason he gave that I share with you today. Frankie’s parents told him his birthday was on January 15, 1954. One day, while going through important family documents, he ran across his birth certificate and to his (and his mom’s) surprise his stated date of birth read January 14, 1954. When he asked his mom about the contradiction, she told him that he was born close to midnight so she “thought” it was the 15th and she just never looked that close.

In a BurrellesLuce Fresh Ideas post last year I addressed Google and the Associated Press (AP)  “Google Alert Users: Are You Getting What Google’s Not Paying For?” and it appears the other shoe has finally dropped. In Softpedia’s article there’s speculation and rumor about why Google is no longer updating AP content, including a quote from Google that leaves more questions than answers. My concern is the impact on public relations practitioners who rely solely on free content. The “why” is equaled in importance by “what” the impact will be to media measurement reporting? Just yesterday Linda Vandevrede announced  a special “Meet the Associated Press in Phoenix” event on the Valley PR Blog. Perhaps one of the attendees can ask the AP their thoughts on the Google issue. More importantly I hope the pr pros planning to attend are also making arrangements on how to best monitor the coverage their new contacts are going to help them get for their clients.

If you rely solely on Google alerts and have AP media relationships how will you now monitor, report, and analyze the impact of your news coverage? Do you even know the full extent to which this can compromise your existing reporting benchmark? A prime example of the importance of AP stories is “Two health-care proposals may get boot, Dems say” . If you’re in Healthcare PR how do you explain to the C-Suite why you didn’t know about this story? How much will “There was no Google alert for the story so I didn’t know” cost your organization?

While Frankie has never missed a birthday, in fact the last 23 years he’s celebrated two days per year, he did have to go back and change all of his other documentation to match his legal birthday. PR pros will not escape so easily from the impact of this decision by Google. The only cost to Frankie was a few hours at the Department of Motor Vehicles, updating other government documents and work information, but what do you have at risk by not having confirmed data sources, specifically the AP content?

How will you manage year-over-year expectations of clients when your coverage declines? How will you gauge the impact of key messages and campaigns if you can’t access the information via Google? Is it important enough to make an investment?

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PR Resolutions and Goals for the New Year

Friday, January 8th, 2010
Flickr Image: Gavin Luhrs

Flickr Image: Gavin Luhrs

As I began to think about the topic for this first post of the New Year, I thought about my goals and aspirations. (Colleen Flood, my colleague here at BurrellesLuce had similiar inspiration when she wrote about “Setting Smart Goals in 2010“).  Then, I realized that there is already lots of good information out there – many that parallel my own thoughts.  So, I thought I’d provide a round-up of some of the posts I’ve read in the past week – ones that I think we can all relate to. 

  • Associated Press business writer Joyce M. Rosenburg did a story on small business owners making resolutions. The first interviewee was a PR agency owner and her resolution was one we should all strive to do:  spend quality time with clients. In that same article, another PR agency president planned to improve her work/life balance. 
  • My Twitter friend @PRcog has some resolutions, found on the PRBC (PR Breakfast Club), site that I think many of us can relate to, as well: Stop using descriptors like “cutting (or bleeding) edge,” “revolutionary” or the “next big thing” and to convince clients to stop caring about their follower/fan count.  He doesn’t say it, but it’s implied that they should be focusing more on the strategy, not the tool. 
  • Linda Jacobson, APR, published her New Year wish list which included promising to only put out quality content (versus a press release just for the sake of releasing something). She also encouraged us to “play nice with others,” stating that, “Marketers, advertisers and PR professionals need to be on the same team. Playing to each strength usually gets targeted results. When one of the three legs decides not to do this, the result skews and doesn’t deliver full strength.”
  • Charlotte Schaff posted her top ten resolutions on the Valley PR blog, which include making the most of her PRSA membership, improve media relations by being a connector and source to the media, and (one I can personally relate to) saying “no” more often. 
  • PR student and PRSSA national vice president of professional development, Nick Lucido resolves to learn to lead – his resolutions are in relation to his studies but can be applied in the business world as well.
  • Finally, Brian Solis, in his “Greatest Hits of 2009” series, states “Our resolutions for 2010 must include learning and participation. With an open mind and an open heart, we can continue to learn, grow, and in turn, teach those around us to make 2010 a banner year for new media literacy and change.”

 What resolutions have you made? What would you add to this list? I look forward to your participation!

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Entertainment Companies Step Up: Online Video Watching Now More Popular than Social Networks

Monday, August 17th, 2009

The good folks at Facebook and Twitter can rest easy, the fact that online video watching edged out social networking in a recent survey by Pew Internet and American Life Project is just a testament to how wildly popular online video watching has recently become. According to the survey 62 percent of American, adult Internet users said they watched online video on sites like YouTube compared to 46 percent who said they were active on social networking sites.

More fuel will soon be added to this surge in online video watching as more content providers latch on to an already booming space. With more people cutting back on their cable subscriptions, 23 percent who watch TV and movies online are connecting their computers to their TVs and bringing web video into their living rooms. Big name content providers are taking notice and are positioning themselves to take advantage of this trend.

video-search-engine_id371299_size430.jpgNetflix, through its “Watch Instantly” feature, already offers access to 12,000+ TV shows and movies on a variety of devices from content providers such as Disney, CBS and MTV Networks. Multichannel News wrote a story a few days ago of a rumor that “Netflix’s ‘Watch Instantly’ streaming service will soon be offered on Apple iPhones and iPod touch devices and the Nintendo Wii gaming console.” 1

YouTube recently decided to add a feature called “News Near You,” where they use the Internet address of a visitor’s computer to determine the user’s location, and if any “news outlet partners” are located in a 100 mile radius. If so, news sources that have agreed to become video suppliers display seven days of local videos. The site is promoting videos from ABC News, Associated Press and Reuters.

CBS, HBO, and Cinemax have all recently agreed to participate in Comcast’s “On Demand Online” trial (part of Time Warner’s “TV Everywhere” initiative) by providing online content to its subscriber base. “The trial is aimed at testing out authentication technology which asks pay-TV subscribers to identify themselves before allowing access to online content at sites such as Comcast.net.”

In an interview Tuesday, Quincy Smith, chief executive of CBS Interactive said, “The company thinks of this deal as a way to extend the broadcast universe online by marrying the reach and frequency of the broadcast business with the ROI metrics of the online world.” 2 This is a way to extend the TV economics online. The other three major TV Networks, Fox, NBC and ABC, are already providing shows and movies through online service Hulu.

Whew! That’s a lot of online content coming our way (Even BurrellesLuce is getting in on the act — We recently announced the addition of robust online video to our monitoring set). It certainly will be interesting to watch how all of this unfolds over the next year or two. This 24/7 smorgasbord of online videos is sure to cause a little indigestion, so please practice moderation and remember to unplug every now and then and read a book… Sorry, eBooks, using Kindle, don’t count.

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THE EMPIRE STRIKES BACK

Tuesday, April 7th, 2009

Steve Shannon
The Empire Strikes BackMark it down in your calendars, PR pros: Monday April 6th is when news media publishers said “enough is enough” with the turmoil shaking their industry and begun to strike back. The pronouncement came at the annual meeting of the Associated Press, a consortium owned by newspapers and other publishers. The course of action?  “… an aggressive effort to track down copyright violators.”

If you’ve read my previous posts, here, here and here, you knew this day was coming. What does it mean for PR professionals? Simply, be careful how you use copyrighted material. A handy primer is the BurrellesLuce white paper, Copyright Compliance: What Every Media Relations Professional Needs to Know, that covers the subject. 

Expect to see the AP pick on some small fry first such as a blogger or two. But beware, a “poster child” big fish may be in the offing as well, to set an example, and get everyone in the land paying attention to copyright and news material, much as the recording and movie industries have done in the past. Don’t forget that the SIIA, another organization where news publishers are heavily involved, brought Knowledge Networks to a $300,000 settlement for violating copyright on both printed and digital news content. That was a fraction of what they could have won in court as the Digital Millennium Copyright Act calls for penalties as high as $50,000 per occurrence.  Remember that cutting and pasting ten entire articles into a clip report is ten occurrences and a potential $500,000 fine.

Of course, BurrellesLuce clients can sleep easy through this latest development.  They know that our small copyright compliance royalty covers them for the internal use of our digitized print clips (under agreement with the AP and thousands of publishers), and that the links and best passages supplied in our BurrellesLuce iMonitor service are copyright compliant (and have no royalty charge either).

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