Posts Tagged ‘Apple’


iPad’s Release May Be A Success, But What About Its Print To Web Coverage?

Tuesday, April 13th, 2010

by Stephen Lawrence*

The iPad was released last Saturday. Until last week coverage of the iPad was limited by Apple’s press embargo, which restricted the potential

Flickr Image: lighthack

Flickr Image: lighthack

consumer’s access to both imagery and analysis. For the online Apple enthusiasts, this may have been an unavoidable hindrance, but it did little to quell the enthusiasm for all postings iPad-related. While social media circles were abuzz for weeks prior in anticipation of the April 3rd release, the coverage in the traditional (print) media was more subdued in the buildup.

The first images of Apple’s tablet computer were revealed, along with its name, in late January. Outside of tech circles, the public (online or offline) saw precious little imagery of the product in action until the release weekend. And again, for that dedicated market segment, that was of minor impart as their purchasing decision was set. But for another segment of the populace the coverage of the iPad by the traditional media in that crucial introductory weekend window would be their introduction to Apple’s revolutionary platform. What did the readership see of the iPad in their weekend newspapers? What did or didn’t they encounter if they happened to read that self-same article online?

Analysis of the coverage drawn from 60 major U.S .newspapers, for the release weekend of April 3-5, reveals a familiar pattern of content and coverage that we have seen in previous postings.

April 3
Out of 45 iPad-related articles which ran that day – the day of the iPad’s release – 33 were accompanied by an image of the product. The majority of these graphics were reproductions of the official release photo of the iPad. When compared with their corresponding web versions, only eight articles published the original image. The remainder consisted only of text. Only one out of a dozen syndicated articles could be located online.

April 4
Sunday sees a doubling of articles and imagery as the focus shrifts to local iPad frenzy. Newspapers in all major markets published a combination of syndicated and original content typically datelined from an Apple retail showroom. Photos of campout lines and of the lucky first purchaser accounted for nearly 100 images found in print that day. While some corresponding sites did contain a wealth of extras, such as video and interviews, the overall ratio was only slightly higher than from the previous day. Only 44 of those valuable images transitioned from print to web.

April 5
Less than 40 of the major papers ran an iPad article in their Monday editions. Many of them took a business news angle, reporting sales figures from the previous weekend. And, quite interestingly, only half of those were accompanied by a graphic of either an original or syndicated flavor. While this may have been related to either the news cycle or typical Monday space limitations in print, on the web-side a mere 10 of the 40 ran with graphics.

The release of the iPad was a huge event and not only for Apple. Application providers and traditional media outlets are betting on the iPad for the delivery of multiple layers of content and increased revenue. Thus, more than a few industry watchers have commented that the iPad’s release was simply “too big to fail.” Even with all of these factors in its favor, though, there was a considerable loss in content for the iPad’s coverage when transitioning from print to corresponding web coverage.

I’ve heard it said that “some people will read your story and some people will read part of your story, but EVERYONE will look at the picture.” If this is the case the accompanying image is vital to measuring impact. If the picture isn’t there could you be losing a prospective buying audience? If you aren’t evaluating the whole story with pictures, where they are included, is your marketing team able to properly evaluate the impact of your brand? This study again leaves me with a lot of questions and one answer: the image is a powerful component to have in your PR and communications arsenal.

If the release was for a lesser known product or a launch of a new brand, what kind of impact do you think the lack of consistent translation from print to online coverage or lack of image would have on reception? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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*Bio: A native of Mesa, Arizona, I graduated from the University of Arizona with a major in Near Eastern Studies. I began my career with BurrellesLuce in 1997 as a reader. As with most readers, I developed a special relationship with my assigned papers – those small town dailies and weeklies of the same flavor that my family had been employed in for two generations. Currently, I hold the position of quality assurance specialist, troubleshooting daily production issues. Outside interests include woodworking, and keeping my wife and dog happy. Twitter: BurrellesLuce; Facebook: BurrellesLuce

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Shared Experience Becomes Experience We Share

Tuesday, February 16th, 2010

Bill Hiniker is principal at MessagePoint Communications, a writing and consulting practice specializing in corporate and executive communications.  He blogs at http://www.messagepointblog.blogspot.com/ and can be reached at messagepoint@cox.net.

Instead of being a “shared experience,” TV is quickly becoming “an experience we share.”  That observation, made on a recent episode of NPR’s always-enjoyable Culturetopia podcast, really rings true for me.

I’m a first-generation television kid and am old enough to remember when the television dial was really a dial with 13 numbers. There were just three networks plus an educational channel and an independent channel or two that mostly showed old movies. Miss “The Twilight Zone,” “Ed Sullivan,” “Laugh-In” or, later, “Saturday Night Live” and you risked being left out of the lunchtime conversation. 

That was pretty much the way of the world until the first video recorders began appearing in homes and offices in the 1980s. Almost overnight it became possible to borrow a missed episode of “Cheers” from a coworker who hadn’t forgotten to set his VCR (as long as he didn’t have a Beta machine).  

This opened up a whole new world for communications professionals. Suddenly it became possible to record, copy, and share cassettes of the annual meeting or positive media coverage with employees, customers, and other stakeholders. 

Fast forward a decade or two and digital technology made it possible to post videos on company websites and e-mail links – or even short clips – to your key publics. Even more importantly, you could forward clips of cats playing the piano or bears catching fish to your friends.

 

Technology has continued to advance at warp speed. You can now see most of your favorite shows online or buy them for a couple of bucks on iTunes. More than 65,000 videos are posted on YouTube every day. And someone somewhere almost certainly watched the Super Bowl on his cell phone.

With more than 100 million viewers, the Super Bowl is one of television’s few remaining shared experiences, something almost everyone watches at the same time. Maybe Michael Phelps swimming at the Summer Olympics or the finale of “American Idol” also qualify. I’d like to hear your nominations. 

So what does all this mean for professional communicators? 

In some ways it makes our jobs harder. We have more channels to monitor and more competition for people’s attention than ever before. We have to do a better job of training, prepping, and equipping our spokespeople, because screw-ups can live on and on in cyberspace. And we’ve got to be more prepared than ever to respond quickly, effectively, and creatively to disasters, rumors, and PR challenges that didn’t even occur to us a few years ago.  Bad news can go viral faster than you can bathe in a KFC sink.

On the opportunities side of the ledger, we also have more tools at our disposal than ever before. We can respond to negative press overnight or, ideally, even quicker. We can set up dedicated YouTube channels, as Best Buy, Mercedes Benz, Apple and hundreds of other companies have done.  And we can get the word out – from executive speeches to news clips – faster and to a broader audience than ever before, with a few mouse clicks.

Six decades after television took over America’s living rooms, its power to communicate, persuade, and entertain continues to grow.  What are you doing to tap into the power of television in the social media age?

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