Posts Tagged ‘140 characters’


Part 1: Licensing – Monetizing Content in a 30-Second World

Monday, January 24th, 2011

My name is Dan Schaible. In past lives, I accrued 27 years working in newspapers for large media companies including Newhouse, Murdoch, Thompson, and Hearst. I worked in advertising, production, labor, and IT.  I currently handle the relationships with content providers for the pre-eminent American brand in full-service media monitoring, planning, and measurement - BurrellesLuce. This position, with the experience of those past lives, allows me a broad view of the media industry and the challenges it faces.Copyright sign

The challenges are formidable and immediate. More importantly, however, I see tremendous opportunity.

Let me start by saying that content is not free. But let me also quickly emphasize that content must not be perceived as expensive either. It has to compete with free or at least the perception that content is free.

Information is, ultimately, created by people with mortgages to pay – even corporate titans have a roof expense; some are just larger than others.

People, individually and as part of an enterprise, want more and more of this information, and they want it in real-time. The information-consumer is not really concerned with the technology. They just want what they want, when they want it, where they want it, and how they want it. Most users of content are not going to go beyond their usual routines to get info. They are not really concerned with platforms or formats. They are all about convenience; their convenience. In general, they are impatient, conditioned as they are by the 30-second sound bite, the 140-character tweet, and of most importance, the compilation of “hextracts” (headline/extract) and associated links as search or news results, which, by the way, will continue to defy monetization. Oh, and they want this all for free.

I am convinced that, even in the digital world, there is still and there will continue to be a place for full publication and page formats. This falls mostly within the areas of individual use and first use. These formats have an advertising and/or subscription component to provide some support for the creators’ mortgage payment, as long as the payments have been modified.

The 30-second formats are now clearly the largest format in use for the delivery of content to the user. The users receiving information in this “bite” format represent both individual and enterprise, initial use and reuse and generally do not provide support from advertising – except when the consumer occasionally follows the link to the article. These 30-second formats are all about the article format standing alone. Focus on monetizing the article will provide the big win/win for the consumer and the provider. Did I mention this is my view we are talking about here?

So, pretty simple right? Just come up with a way to charge for the use of the article when somebody reads the whole article instead of the hextract. Do this regardless of whether that somebody is the first reader of the article or the recipient of it being passed along in an email. Make the charge a passive transaction and at a price the consumer considers fair (I can hear Clay Shirky from here on that statement).The technology to do just this is actually, for the most part, already in existence.

Then why hasn’t it been done?

In my next post, I will provide my own take on this.

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Software Development in 140 Characters or Less

Monday, July 6th, 2009

by Jeffrey Barrett*
Recently, I was talking with a colleague, from the technical department here at BurrellesLuce, about techniques for communicating organizational responsibilities efficiently. I also had a conversation, with another business colleague, about effectively communicating a feature list. I realized these are very similar problems. In both instances, it boils down to easy-to-understand communication -short, simple explanations of a responsibility or a feature.

post-its_49915119_47670f570e.jpgWhile there are details behind the introductory text that are important to present, I believe you need that one-liner to really capture the essence of what you are trying to convey. Then the reader can decide when to dive into the details.

In the past, I would open up FreeMind (a java based application designed to map ideas when brainstorming). I’d start by dumping out my thoughts, then edit them to form a concise sentence pertaining to a distinct responsibility or feature. Now, a sentence is no longer good enough – my goal is to communicate in 140 character Twitter-like snippets, following Rands (author of the blog In Repose), whose sage advice seems to apply to these subjects.

The act of refining a statement to 140 characters demands clear thinking and precise communication – and it aids our drive for quality. We are determined to carry that process all the way through to our clients. As we gain experience with 140 character communication, whenever we deliver a new feature, it will come with a Twitter-compliant introduction for our clients — communication professionals – to use. I believe if PR practitioners can learn to communicate effectively in 140 characters, so can other parts of a business. This experiment is a step in that direction for me.

*Bio: Currently I am the chief architect of BurrellesLuce 2.0, the portal used by thousands of PR professionals to monitor, share, organize, and measure online and print news. I started as a web developer for Merck & Company and I am an accomplished technologist with a focus on large scale system architecture and implementation. With over ten years of experience designing and deploying technical solutions for a wide range of companies, I most recently managed web projects for NBC Universal, where I delivered social networking applications and supported high traffic applications. Prior to that, I served as director of technology for Silver Carrot, a marketing firm, creating and delivering the technology that powered high-performance online campaigns. In my spare time, I enjoy reading about economics and anything that has to do with modeling social interaction and social media. LinkedIn: Jeffrey Barrett; Twitter: @BurrellesLuce; Facebook: BurrellesLuce

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Are Shortened URLs Short-Changing Your Measurement Effort?

Friday, May 8th, 2009

Short Changed

by Jeffrey Barrett*

URL shortening services have existed since back when URLs had to be under 80 columns to fit in an email unbroken. They have become a mainstay, in no small part, because of the Twitter explosion. These services simply shrink a long URL like http://www.burrellesluce.com/freshideas/?p=230 which consists of 46 characters, to a small one like http://tiny.cc/8Hfyo, only about 20 characters. Go ahead, give both links a try; with either one you wind up at this article.

Everyone loves a short URL when composing in a 140 character bounded space. It leaves much more room for your thoughts, but there is danger in their proliferation. These mini-addresses are wreaking havoc for the destinations of these originates. When you click on a link to a website, such as http://www.burrellesluce.com/freshideas, logs show where you were when you made that click. But when you click on http://tiny.cc/p4YIm, a truncated version of that same link, it shows up under the name of that service. This is useless for understanding which actions drove you to the site in the first place and tracking the effectiveness of a given marketing campaign. If this was done for an ad driven content site it could impact the revenue of ad sales.

New services, like Tr.im, provide a partial solution to the lost metrics. Unfortunately, if Tr.im – a free service with no business model – folds its tent, you will lose the metrics it does provide. Furthermore, it’s likely your existing systems do not integrate with the shorter services. The end result: the need to manually massage your metrics.

There is a call for technology that will make it possible for people to easily run their own URL shorteners. Still in its early stage, RevCanonical is one possible solution. The application “checks to see if the link owner has published a shortened version of the given page using HTML link element.” Although it has some short comings (Chris Shiflett highlights a few), it is worth keeping an eye on. Your company and clients could benefit from getting behind the sort of technology that is needed to regain the knowledge of where their visitors came from!

If you really want to be prepared, though, it might be time to buy the shortest domain you can that either sounds like your “main” domain or has the key letters of your domain. Then you will be able to provide the convenience of a shorter URL without sacrificing your tracking and metrics.

*Bio: Currently I am the chief architect of BurrellesLuce 2.0, the portal used by thousands of PR professionals to monitor, share, organize, and measure online and print news. I started as a web developer for Merck & Company and I am an accomplished technologist with a focus on large scale system architecture and implementation. With over ten years of experience designing and deploying technical solutions for a wide range of companies, I most recently managed web projects for NBC Universal, where I delivered social networking applications and supported high traffic applications. Prior to that, I served as director of technology for Silver Carrot, a marketing firm, creating and delivering the technology that powered high-performance online campaigns. In my spare time, I enjoy reading about economics and anything that has to do with modeling social interaction and social media. LinkedIn: Jeffrey Barrett; Twitter: @BurrellesLuce; Facebook: BurrellesLuce

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Is It Possible To Be Blinded By Transparency?

Tuesday, May 5th, 2009

Valerie Simon

698692268_b31d429272While I have always been a big believer in transparency in social media, a recent experience gave me reason to reconsider.

I had been tweeting with @Journalistics for a while. Rather than a photo, @journalistics has a cool “J” logo.  We had been exchanging numerous ideas and at some point, even began sharing our challenges balancing work and life. I have a toddler and an infant and when I learned that @journalistics has an infant, toddler, and a four year old, and still finds time to blog. I felt an immediate kinship… @journalistics was intelligent, busy and thoughtful… the type of mom I aspired to be!

Then @journalistics sent me a Facebook invite. With his picture. Yes, his picture! As I looked back on his tweets, I realized that any of his comments could have been made by my husband, or several of the men I work with at BurrellesLuce; caring, involved fathers who work hard to balance parenting and a career. But without a picture, I had made an assumption that he was a mom, and was happily tweeting a way with my new “girlfriend.”

Without a “face” I had unintentionally, created a persona. What if we had not begun attaching photographs to our virtual profiles? Could we have created a universe where we might all communicate without any bias? No gender issues, ageism or other disruptive stereotypes to block the free flow of ideas? Would our messages be received differently if they came through in their purest form?

Social media provides us with a new universe in which we can exchange information and while I fully subscribe to the theory of authenticity, I can’t help but wonder if we would all hear a little more, if we saw a little less.

Do you think that using a photo is a useful part a social media profile or does it simply distract from the message?

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Will You Invest In A Twitter Premium Option?

Thursday, March 26th, 2009

Investing in TwitterAs the Twitter swell surges so has the conversation about monetizing the 140-character tweets. Will this make it easier for the already resource strapped PR professionals or more difficult? Will Twitter start to gather demographic information so messages can more effectively be targeted?

According to the Wall Street Journal article Mashable Chief Executive Pete Cashmore is quoted saying “It’s kind of ironic that we’re monetizing Twitter before Twitter.” For a stand-alone service like Twitter how will their growing market respond? The charm of the Google model is the ability to develop services without a direct pass along to the end user rather through reinvest of advertising revenue for development.

Along with many of our PR peers, my BurrellesLuce colleagues and I are tweeting away and really enjoying ourselves. However, I’m left with more questions than answers about this developing medium. Will @scobleizer have the most revenue potential since he has reciprocal following practices allowing him multiple channels of communication with his sphere of influence? And most importantly will Twitter really be able to “follow the money” or jump the shark?

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