Archive for ‘Technology’:


Searching for What’s Next in Digital

Wednesday, April 10th, 2013
Flickr: Crystl

Flickr: Crystl

What will be the next big “game changer” for communicators?  And, how do we use it and interact with it correctly? These a few other questions were on the minds of the attendees to the first xPotomac conference on February 25.

Several presenters discussed Google and the newly announced Google Glass, and how the innovation will allow users to get their heads up. Keynote Vanessa Fox, CEO Nine by Blue, started the discussion with our habit of using Google, and how hard habits are to break. Geoff Livingston, author, marketer and xPotomac founder, along with Patrick Ashamalla, founder, A Brand New Way, said we are getting better at our Google habit. They noted one trick for Google Plus is to put your head-up to engage it. But, it will need to get smarter and begin to understand context to be truly useful. The more things are digitized, the less we are thinking. Display ads will be problematic, and the current model will need to change, especially as voice search expands.

There’s a flaw in our logic in asking Google the best way to drive traffic, because they say, “use Google.” What if Google is not the answer? Ken Yarmosh, CEO, Savvy Apps, says this came out of asking about using Bloggr vs  other sites, and agrees attention + influence is what’s next . He believes the looking at other traffic over the speed of indexing is more important.

Dino Dogan, founder, Triberr, believes the next big problem is the getting distribution power away from the big media outlets like the Huffington Post. There is a movement to take back the conversation. What’s next?  Dogan says it is attention + influence. He says the ground swell of peer to peer influence is taking hold.  He says the noise is not coming from us; it’s coming from the big media companies.

Moving into the visual revolution, Jenifer Consalvo, co-founder and COO, TechCocktail, discussed the use of the new Twitter video service, Vine, and how many companies are actually showing some restraint and waiting for a strategy before using it.  She encouraged us to look at the many how-to videos available and think of new ways to use the service. But, she reminded us to have a consistent message across all platforms. Visuals, in general, gain more engagement. Imagery is one of the biggest drivers of numbers for many platforms.

What do you think is the next big think in digital? Are you using any new technologies you can share with the BurrellesLuce Fresh Ideas readers?

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Getting Facebook ‘Likes’ Without Violating Their Terms

Thursday, February 7th, 2013
Flickr: Katerha
Flickr: Katerha

Facebook “likes” has been the topic of some controversy for several years now—ever since brands began to get in on the action.  The fact that Facebook continues to tweak the newsfeed algorithm and is introducing Graph Search keeps companies on their toes as they are forced to adjust not only their expectations but their approach.  

Nearly all companies, causes, organizations, brands—anyone with a page rather than personal profile —on Facebook want to be “liked.” When someone likes a page, that page’s content then appears in that person’s newsfeed. And, that’s what you want, right? More eyeballs? No, actually, it’s not.  A Facebook “like” has nearly no real-world value—until you nurture that connection. What you want is engagement.  But you do have to have “likes” in order to nurture and engage.

I’ve seen all sorts of promotions and contests to get likes. One method, that is particularly troubling, was brought up by Gus Wagner in the #SocialIRL Non-Profits Conference series recently. And that is, companies partnering with a non-profit organization exchanging likes for monetary contributions. For example, a NPO posts on their page to go like this company and if the company gets x number of likes, they’ll donate x amount of money to the non-profit. The biggest problem with this is it is strictly forbidden by Facebook’s Terms

According to Wagner, “Facebook audiences are not looking to connect with brands, or non-profits, unless given a call to action. Whether it is a coupon on a pair of Levi’s for a Like or a connection with a local non-profit for someone else to make a contribution, these are the motivations for average audiences to connect with a brand.”

As a matter of fact, there are lots of ways to get Likes.  Here are some of them:

  • First and foremost, know your audience—inspire them
  • Increase your engagement so that others see your brand
  • Add a Like box to your website and blog
  • Offer something in exchange for Likes (ie. a free drink, a discount)
  • Tag your page from your personal profile
  • Ask and thank. Wagner says the two most powerful words in social is “thank you.”
  • Advertise on Facebook or use Sponsored Stories
  • Share original content—especially photos (which have recently shown to produce the most engagement, closely followed by video)

How is your brand or organization growing your Facebook fan base?

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PR and Fair-Use: What Practitioners Should Know

Thursday, January 31st, 2013

Crumpled Copyright

January 2013

As a PR and communications professional you’re no stranger to disseminating information to your constituents. What you may not be familiar with, however, is copyright compliance and the effects sharing protected content may have on you and your clients.

“Most blogs and online sources are subject to copyright and are not in the public domain. Fair-use allows for limited use of content with proper citation depending on the purpose and character of the use, the nature of the copyrighted work, how much of the content is used relative to the work as a whole, and whether the use will affect the potential market for or value of the content. Who is sharing and using the content also is considered when determining if the use falls under the fair-use doctrine,” explains this Copyright Compliance Primer from BurrellesLuce.

In this newsletter, we will explore with you the 4 Ps of copyright compliance:

  • Proper Sharing
  • Proper Copying
  • Proper Citation
  • Proper Monitoring and Distribution

Read more on of this BurrellesLuce newsletter – PR and Fair-Use: What Practitioners Should Know.

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TED Talks: Joe Sabia – The technology of storytelling

Tuesday, December 18th, 2012

 

View the original video and transcript here.

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What Can Retargeting Do For You?

Monday, December 10th, 2012

retargeted adsOnce a website is set up and gains traction, it can become a targeted marketing sweet spot for companies looking for exposure. Companies or marketing firms analyze shopping habits by demographic and direct efforts accordingly.

When a website reaches a high hit count, it becomes that sought-after spot for displaying retargeting ads. Marketing firms will maximize retargeting strategies on such sites to realize the best percentage per post. Facebook is one such site. Facebook is such a big player it might shift the entire ecommerce and pay-per-click scenes.

First, What Is Retargeting?

Retargeting is all about making a conversion based on someone’s expressed interest in a product or service. Search retargeting takes the keywords that users search for, and delivers relevant ads in a timely manner to a (hopefully) still searching consumer. Site retargeting shows ads to users who leave a site. Ads can show items abandoned in a cart, products that were clicked on, or even just a targeted ad. Retargeting’s main purpose boils down to converting more window shoppers into buyers.

In Front of More People

Retargeting on a venue such as Facebook is a high-profile maneuver for any business. This is because Facebook is at the forefront of the international social media scene. Joining in on the bidding process could potentially put ads before hundreds of thousands of people, not just once but as many times as is advisable.

The risk in investing in this, on the part of Facebook, is volume. Whether or not enough traffic goes through Facebook cannot be determined outside of assumption. However, the assumption is that there are perhaps millions of Facebook unique visitors on a daily basis. Facebook will regularly have upwards of over 150 million unique visitors per month. That tallies to just over 5,000,000 per day. That’s potential.

Retargeting and Pay-Per-Click

Watch groups claim that the shift from per-click prominence on search engines to high-hit volume sites like Facebook will have drastic effects on the pay-per-click game. Their logic is that search engine optimization (SEO) is limited to those searching for a particular item, whereas random visibility on a Facebook page will target others. And further, this will retarget one-time window shoppers and lure them back. The interest is there and the product is there; the assumption is that this will more likely lead to a sale.

Whether or not this new strategy by Facebook will drive pay-per-click or SEO strategies to the outer brink of advertising competition has yet to be seen. But it will be an important game-changer as Facebook and other companies continue to develop this strategy.

Some Shaky Ground

Facebook will reap more than just money. As advertisers “follow” more users around Facebook, it runs the risk of having too much access to personal information and behaviors. Facebook has already had to face the scrutiny of conspiratorial thinkers. Concerned users, competitors and governments demanded answers for such an infringement (at least as it is perceived) on personal privacy.

Assumptions can be made for similar attacks on Facebook Exchange, the network’s retargeting interface. Historically, however, Facebook has not shown much compliance to countries or individuals asking them to augment their operations, and there is nothing that says they’ll start now. The way in which this plays out and shapes the world of retargeting will be interesting as Facebook continues to grow.

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Felicia SavageFelicia Savage is a freelance writer, designer and internet marketer living in Indianapolis, IN. As a contributor to technected.com, she loves to discuss her adventures in public relations and marketing.

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