Archive for ‘Planning Media Outreach’:


2010 Bulldog Reporter Media Relations Summit: Jennifer Ha, NY Public Radio, Interviewed by Johna Burke, BurrellesLuce

Thursday, August 26th, 2010

Transcript -

JOHNA BURKE:  Hello, this is Johna Burke with BurrellesLuce, and I’m here at the Bulldog Media Relations Summit.  I’m here with Jennifer.

Jennifer, will you please introduce yourself?

JENNIFER HA:  Hi.  I’m Jennifer Ha, executive director of digital media at New York Public Radio.  And I’m here at the conference and I’d love to tell you how you can get in touch with us at New York Public Radio.  So the best way is through email, and we do read our emails. 

And also know who you’re trying to reach and what they cover because it’s really important to target your pitches and understand what’s important to the person that you’re pitching to.  Also, please do not use red exclamation points, please, please, please.  That means emergency to me. Because if you do use one, I’ll put you in our spam filter. Sorry.

BURKE:  Excellent tip.  And especially if, you know, you’re trying to represent your client or your organization, you know, it’s just as important to know what not to do as to know what to do.  Jennifer, thanks so much. Where can people find you in social media?

HA:  We’re on Twitter, Facebook, Flickr, YouTube.  You name it, we’re on it.

BURKE:  Great.  Thank you so much.

HA:  Thank you. 

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Is Digital Media Changing PR’s Role in News-Gathering?

Wednesday, August 18th, 2010
Flickr Image: Yago.com

Flickr Image: yago1.com

The Oriella PR Network issued their 2010 Digital Journalism Study recently. The survey consisted of 770 journalists across 15 countries, and is used to find out how digital media has changed the nature of news-gathering. In reviewing this study, I naturally paid the most attention to those items that directly affect public relations and media relations practitioners. 

For example, according to the report, “interest in traditional news content remains healthy.”  Results showed:

  • 75 percent of journalists surveyed indicated they like to receive emailed press releases, and
  • 52 percent want to receive still photography.

Interestingly, demand for social media news releases (SMNRs), chosen by 19 percent of journalists in 2008’s survey, and 15 percent in 2009, has leveled off at 16 percent in 2010.  

  • Video content has fallen to 27.5 percent from 35 percent.
  • Audio / podcasts have fallen to 15 percent from 19 percent.

The report notes it is possible that these declines may be due to the fact that publications have the capabilities to produce their own multi-media content now. Previously they were more reliant on content from third parties.

Considering the international reach of this survey, I was curious if our own U.S.-based media followed suit. I set-up a (very un-scientific) three-question survey on PollDaddy and asked my Twitter and LinkedIn journalist connections to respond. There were only a handful of responses, but the poll answered my question.

  • 85 percent of journalists who responded to my survey indicated they prefer to be contacted via email. 
  • 44 percent said it was okay to contact via Twitter, but keep in mind that I posted the survey on Twitter and LinkedIn so the journos that responded are those that are on social networking sites – be wary of assuming this is true across the board.
  • 67 percent want to receive hi-res photos with press releases.
  • 55 percent would like to see supporting documents (such as backgrounders, bios, fact sheets, etc.) and/or attributable quotes. 

When I asked for additional comments, one respondent replied, “I wish press releases had original quotes instead of marketing-speak.”  Another responded, “Short, sweet and to the point. Make it catchy. Make it actually newsworthy. Make it interesting. And don’t send something that’s happening that day. Timing is EVERYTHING.”

Jessica Pupillo, freelance writer and editorial director for St. Louis Sprout & About, opined: “Put the news release headline in the subject line of an e-mail. Also put the text of the release in the body of the e-mail, and ALWAYS include copies of the release and access to photos on your online press room. Include a phone number where you can be reached during reasonable hours (7 a.m. to 9 p.m.). If you don’t answer your phone when I call, I may just skip your news.”

The author of the Digital Journalism Study results report surmised, “Time pressures remain – it is down [sic] to the PR community to facilitate access to relevant stories so they can turn it into a compelling story as efficiently as possible.” And, goes so far as to state, “While the communications landscape has become increasingly complex, journalists continue to rely on PR professionals to address the basics of news gathering in the content they produce. Communicators that overlook this essential need do so at their peril.”

If you’re a media professional, do you agree with the survey findings published in the Digital Journalism study or from my poll? What do you wish public relations professionals would do better? If you’re in PR or media relations, how are you tailoring your strategy to meet the changing needs of journalists? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

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2010 Bulldog Reporter Media Relations Summit: Michael Smart Interviewed by Johna Burke, BurrellesLuce

Tuesday, August 10th, 2010

Transcript -

JOHNA BURKE:  Hello, this is Johna Burke with BurrellesLuce, and we’re here at 2010 Bulldog Media Relations Summit.  I’m here with Michael.

Michael, will you please introduce yourself?

MICHAEL SMART:  Thanks, Johna.  I’m Michael Smart with Michael Smart PR, and I teach people how to pitch to the media.

BURKE:  Michael, can you please share, for our PR practitioners and communications professionals, some of your top pitching tips?

SMART:  Sure.  One of them is to begin a pitch by referencing your target journalist’s earlier work.  And this principle that I’ve been sharing in my pitching workshops was echoed for me today when I sat next to Carl Lavin, managing editor of Forbes, at one of these great roundtables, where he said he likes it when PR people actually point out that we’ve posted his story or his reporter’s story to Twitter or on our Facebook feed so he can see that we’re helping drive traffic.  And then we can get into our pitch.

BURKE:  Excellent.  I love it that social media continues to play a growing role there.  Where can people find you in social media or learn more about your pitching tips, Michael?

SMART:  The best way would be to go to michaelsmartpr.com and sign up for my weekly pitching tips emails.

BURKE:  Great.  Thank you so much.

SMART:  Thank you. 

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Highlights from PRSA Travel & Tourism 2010: Mike McDougall, Bausch & Lomb & Johna Burke, BurrellesLuce

Friday, July 23rd, 2010

Transcript -

JOHNA BURKE:  Hello, this is Johna Burke with BurrellesLuce, and I’m here at the PRSA Travel and Tourism Conference with Mike.

Mike, will you please introduce yourself?

MIKE McDOUGAL:  Sure. I’m Mike McDougal. I’m vice president of corporate communications and public affairs for Bausch & Lomb.

BURKE:  Great. Now, Mike, you just did a presentation about merging of traditional and social media.  Are there any lessons learned that you can share with the people here about, you know, things that you’ve learned along the way that maybe can help them avoid some of those same mistakes?

McDOUGAL:  Sure. I think there’s three things. One, you need to have a strategy. You can’t just jump in and try something from a social media sense without some strategy behind it. So even a basic strategy, get it in line. Two, it’s not either/or, it’s both. It’s have social media and traditional. Blend them to get better results, let them play off each other. And then third is have fun. You’re in this environment where, especially with social, you have a little more latitude to take yourself not so seriously. So I think those are the–probably the three things I’d come away with.

BURKE:  I think those are three great takeaways. Thanks so much. And where can people find you on the web and in social media?

McDOUGAL:  Sure. On the web it’s–my Twitter is @mikemcdoug, M-I-K-E-M-C-D-O-U-G. Or you can find me at mmcdougal@bausch.com.

BURKE:  Great. Thanks so much.

McDOUGAL:  Thanks.

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Pitching the Media: Brooke Siegel, DailyCandy, and Jake Dobkin, Gothamist, Share Tips At Bulldog Media Relations Summit

Wednesday, July 7th, 2010

by Colleen Flood*

The timing for the “Meet the Editors” roundtable at the Bulldog Media Relations Summit could not have been a better follow up to my BurrellesLuce colleague Tressa Robbins’ recent post, What Journalist Really Want from PR People. In fact, I had the opportunity to moderate two roundtables with journalists of highly regarded outlets. The morning session was with Brooke Siegel, entertainment editor of DailyCandy.com, and the afternoon session JournalistTakingNoteswas with was Jake Dobkin, publisher of Gothamist.com.  Both conveyed similar messages about pitching:

  • Provide simple, concise details of what they need to write the story
  • Send the type of story their outlet would include

Perhaps one of the biggest mistakes a PR person can make when pitching is sending the finished product. I heard from Dobkin and Siegel that “almost never do they use the ‘story’ as you send it.” And I am sure that most journalists would probably agree.  Instead, they recommend “sending the details” and then “they will write the title and the story.”  Be specific with details, especially in the subject line.  Just be sure you don’t include the entire press release (in the subject line) – Siegel joked that this has happened to her and reached for her BlackBerry to show us, then remembered she had deleted it!

For Jake the details he must have include pictures, illustrations, or video.  Since Gothamist.com is a blog it is important to lure the reader with visuals.  Without any it is likely he will not do the story.  Just don’t send large files. Instead provide photos via a “photo-drop box” like Flickr.

According to Dobkin, PR and media relations professionals should also know before pitching Gothamist.com that:

  • Gothamist.com does 10 posts/day
  • Audience is 18-34 year olds known as “affluent hipsters”
  • Contact via email tips [at] gothamist.com
  • Don’t call us – we’ll call you.  Trust us, you will receive a call if we need additional information
  • Provide videos via YouTube or embed with a code

As far as getting your story picked up by DailyCandy.com, Siegel provides some specifics:

  • Dailycandy.com is committed to covering what’s new and undiscovered in 11 cities
  • Audience is primarily geared towards women regarding fashion, food, and fun
  • Exclusives are welcome
  • They have a “deals email” that is a great way to establish brands
  • No “enter to win” or giveaways
  • How-to videos are welcome
  • Always include a website; this is the “biggest business card you have”

It was a pleasure to meet Siegel and Dobkin in person.  They are real people who work very hard to get their stories out to their audiences.  And while some of their points were specific to their publications, I think the biggest lesson they offered was to remind participants how important it is to “research and know the outlet you are pitching.” Now, that’s a takeaway any savvy professional working with the media would do well to heed.   

Are you pitching journalists they way they want to be pitched? What tips have journalists and bloggers given you for working with the media? Share your thoughts with the readers of BurrellesLuce Fresh Ideas.

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 *Bio: Colleen Flood has been a sales consultant with BurrellesLuce for over 12 years and is eager to become a more integrated part of the social-public relations community. She primarily handles agency relations in the New York and New Jersey metro-area. She is not only passionate about work, but also about family, friends, and the Jersey Shore. Twitter: @cgflood LinkedIn: Colleen Flood Facebook: BurrellesLuce

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