Archive for December, 2011


Top BurrellesLuce Fresh Ideas Posts in 2011 – Numbers 10 to 1

Friday, December 30th, 2011

iStock_000010469879XSmallYesterday, we kicked off our end of the year wrap-up with part one of the 20 Top BurrellesLuce Fresh Ideas posts in 2011. Today we will be counting down the top ten.

What do you think of this year’s most popular Fresh Ideas stories? Were you surprised at the range of topics? What would you like to see covered in 2012? Please share your thoughts and leave comments below.

10. Are PR Budgets Back?

9. Don’t Let a Bad Interviewer Spoil the Interview

8. Twitter Chat Transcripts Now Available from BurrellesLuce

7. When It Comes to Brands and Content, Simplicity Matters

6. Measuring Social Media, The Value of Influence

5. The Evolution of Media Measurement: Dr. Jim Grunig, University of Maryland, Interview

4. Public Relations and Marketing With QR Codes

3. Can We Talk? Social Media’s Impact on Human Relations

2. Survey: Journalists Do Not Want to Be Contacted Via Twitter

1. Blogger Relations Misconceptions

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Top BurrellesLuce Fresh Ideas Posts in 2011 – Numbers 20 to 11

Thursday, December 29th, 2011

iStock_000010469879XSmallAs 2011 winds to a close, no year would be complete without a wrap-up list of some kind. In that spirit, we are counting down the 20 Top BurrellesLuce Fresh Ideas posts in 2011. In today’s post we will be highlighting numbers 20 to 11.

Did your favorite Fresh Ideas posts make the list? Be sure to leave a comment and let us know.

20. The Art of Storytelling

19. PRSSA National Conference Speed Networking PR Student Questions

18. How to Speak C-Suite

17. Disappearing Act: 10 Brands That May Not Be Around in 2012

16. The New York Women in Communications 2011 Matrix Awards

15. When a Hashtag Leads to Help: PR Tips from #BlueKey

14. Zappos, 24/7 Customer Service in the Internet Age

13. Oscar’s Social Media Fever

12. Snooki’s Appearance at Rutgers – Good PR or Poor Reputation Management?

11. Poll Results: Should PR Interns Pitch the Media?

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Rebranding Your Facebook Page

Wednesday, December 28th, 2011

What would you do if you had to start a new Facebook page for your organization and convince all your fans to like a new page? This is the reality for the athletics department of my alma mater, the University of North Dakota (UND). The university is going to stop using the “Fighting Sioux” as its nickname, and so they need to convince the 48,285 fans (and counting) of University of North Dakota Fighting Sioux to “like” UND Sports instead. To date only 2,296 fans have “liked” the new UND Sports page.

This brings up an important, but often forgotten, point about Facebook pages… You need to choose your Facebook page name carefully, because, as I discussed in my BurrellesLuce Fresh Ideas post, Facebook Tips for PR Pros, you cannot change the page name once your page has 101+ fans. If UND had used “University of North Dakota (UND) Sports (or Athletics)” or some variation originally, this situation might not be happening. Remember, you can change the “About” and “Company Overview” at any time, so consider using these for more creative names and information.

Diane Thieke, founder, Simply Talk Media and Mike Schaffer, director of social media, iostudio have both recently helped clients make a Facebook page change. Both advocate a well-developed communications strategy, which should include:

  • Clear messaging: Why is a new page needed? What new benefits will it offer?
  • A transition timeline: Allow enough time to communicate the change. This can be as little as eight weeks, for a small fan base, up to six months or more for a large following. It is very important to give an end date for when the old page will no longer be updated, and stick to it.
  • Integrated marketing: Communicate regularly, and often, through multiple channels (email, newsletters, website, etc.) about the transition. You want to reach as much of your fan base as possible to let them know about the page change.
  •  A content strategy: Drive people to your new page. For example, post identical content to both pages until the end date is reached, but gradually phase out content on the old page. Eventually, your new page should offer unique information not available elsewhere. Expanded content, like HD video, pictures and polls, will give the new page more value.
  • A “like” campaign. Consider offering incentives. For example, you can donate $1 for every “like” to charity. Branded swag can help rebuild the emotional connection. Be sure to promote all campaigns across all channels of communication.

Thieke says, “Remember that social media is a conversation. Respond to the comments on the old page and acknowledge how your fans feel, but avoid engaging in arguments. Often, people just want to know they’re being heard.”

Rebranding is never easy. Schaffer confirms, “The key to remember is that the loyalty isn’t to the name, but to the institution.” If the new Facebook page is going to allow fans, students and alumni to gain information and insight to the teams, then they will make the transition. Eventually, the old name will become less important.

Have you had to change Facebook pages for your organization or a client? Can you share some lessons learned and best practices with the BurrellesLuce Fresh Ideas readers?

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Christmas Tunes, an intentional time warp or just merry messages from yesterday’s Golden age of Radio and TV?

Friday, December 23rd, 2011

I can’t remember where I heard this season’s “first” Christmas pop song. But like hearing the first birds of spring, suddenly there it was blaring from some outdoor mall or airport …and before the World Series was even over! So why is it that songs about a reindeer’s red nose, silver bells, or a dream of a white Christmas fill our ears year after year (whether we like it or not)? I love these songs and I have fond memories of these songs as a kid. I’d just prefer to remember them from a time where I was butchering them in a school play or caroling door to door, rather than hearing them in these public places.

Christmas classics like Drummer BoyRudolph the Red Nosed Reindeer, Silver Bells, and Blue Christmas have been playing in retail stores, gas stations, hotel lobbies and over the radio waves for more than 60 years. Recently, these songs and many other holiday pop classics were highlighted in a popular web comic strip XKCD. The illustration points out that many of these songs, as well as other Christmas blue chip classics, were published and recorded around the 1940s and 1950s. Hint, it’s the baby boomers that we have to thank for keeping these songs in the mainstream for so many years.

Eric Harvey, a PhD candidate in Indiana University’s Department of Communication and Culture claims during a very specific time in American history (1940s and 1950s), culture and technology played a big role in the release of many of these holiday classics. During that time millions of young baby boomers were enjoying holiday films like Bob Hope’s the Lemon Drop Kid which gave us Silver Bells, and Bing Crosby’s Holiday Inn where he famously croons as a WWII soldier returning home with “I’ll be home for Christmas.” In the late 40s radio began to converge with TV and it was commonplace for families to be huddled around their living rooms enjoying holiday musicals, the songs forever etching memories of Christmas past in their minds.

With over 76 million babies born between 1945 and 1964 (who today make up more than half of all consumer spending in the US), it’s no surprise these songs are being used intentionally by retailers to recreate Christmas past and market to today’s multigenerational audiences – hopefully stimulating spending around the holiday season.

Harvey also points out, however, that “While it’s true that the majority of Christmas pop music played on mainstream radio stations was originally published and recorded in the 1940s and 50s, and naturally the culture of that time will permeate these songs, that does not directly equate to a modern nostalgia for that era.” In other words, what if you’re not a baby boomer? What if you didn’t see the movies, the TV show or are just too young to identify with these songs?

With the sheer repetition of these songs being played during today’s stressful holiday seasons, will these songs eventually condition us to equate them with long lines, holiday traffic or the dreaded visit from you’re annoying brother-in law? Very doubtful. After all, every generation has their favorite Christmas songs, and with today’s limitless choices and devices to hear them, it’s sure to be a Rockin’ Holiday Season for all generations! My personal favorites are Father Christmas by The Kinks, Greg Lake’s Do You Believe in Father Christmas? and Joan Jett’s Little Drummer Boy. What are yours?

Happy Holidays from all of us here at BurrellesLuce!!

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5 Tips for Enhancing Your Link Building and SEO Strategy

Thursday, December 22nd, 2011

SEO flow chart on chalkboard

December 2011

Links come from many different sources and in many different sizes. Whether industry resources, your company or client’s news release, or shortened URLs shared throughout your online communities – link building is a vital part of your marketing and PR efforts.

You don’t have to be a tech-whiz to make the most of SEO (search engine optimization) and increase the exposure and credibility of your company, brand or client via inbound and outbound links.

Learn 5 Tips to enhance your link building strategy and brand awareness in this month’s BurrellesLuce Newsletter.

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