Archive for May, 2011


It’s [NOT] The End of the World As We Know It

Tuesday, May 31st, 2011

Speaking through megaphoneLauren Shapiro*

The world may not have ended on May 21st 2011, but Harold Camping surely secured a place for himself in our history books as the man who convinced [some of] the world that the beginning of the end was near. Though it wasn’t the first time he made such predications, it was, perhaps, the first time that such an elaborate advertising initiative was implemented for such an occasion.

Through billboards, advertisements on buses, and the infamous camping trailer that transported dedicated followers spreading the message, “Judgment Day – the Bible guarantees it,” how could you not take notice of the FamilyRadio.com campaign? Whether you emptied your life savings in preparation for the rapture, were a little nervous around 6pm or did not buy into it at all – the nation was talking about Harold Camping and his radio station.

Regardless of Campings’ [clearly] incorrect prediction about the end of the world – one must give him credit for the sheer genius of his marketing campaign. Social media was a-twitter about the predictions sparking end of the world parties and hash tags like #rapture. People even spent their life savings to purchase billboards! But, the true magnificence of the FamilyRadio.com marketing campaign wasn’t the message itself; it was the viral nature at which it spread. Everyone from the Huffington Post, as seen in this article, to this post from National Geographic continue to talk about Harold Camping and FamilyRadio.com.

Print, online, and broadcast media all covered the “end of the world predictions.” So, did Harold Camping truly believe that the end was near or was his radio show desperate for more listeners and more money? Probably both.

Regardless of the hoopla Camping caused, it is essential to give a nod to the art of marketing. Camping and FamilyRadio.com prove yet again that it’s not what you’re selling; it’s how you sell it.

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce 

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Top Five Most-Read BurrellesLuce Fresh Ideas Posts in May 2011: Twitter Chat Transcripts, MySpace vs. Facebook, and more.

Friday, May 27th, 2011

Twitter Chat Transcripts twitter-bird-2
BurrellesLuce has made it easy for you to see the latest transcripts from the industry’s top social media chats and community events all in one place.

 

MySpace vs. Facebook: Which Site is the Current Cool Kid? MySpace vs Facebook: Who is the current cool kid? (A BurrellesLuce Image)
Sometimes it’s not so easy to tell “cool” from “un-cool” – especially when it comes to social networks and professionals who want to be with the “in crowd.” Although Facebook trumps MySpace with their overall number of users, organizations debating on which site to use should research the demographics and lifestyles of the key users they wish to target and focus their message and branding appropriately. Then they can be sure that both their company and clients are “cool” because they resonate with the preferred target audience.

 

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PRSA Counselors Academy: Integrating the Brand Experience

Wednesday, May 25th, 2011

Colleen Flood*

Recently I had the pleasure of attending the PRSA Counselors Academy of which BurrellesLuce was a sponsor and Johna Burke, SVP-marketing, was one of the speakers. Over the course of several days, I got to listen and learn from some really great speakers. Periodically, I will be sharing insights from the event, here, on Fresh Ideas.

One breakout session, lead by Jim Joseph, president, Lippe Taylor Brand Communications, focused on Integrating the Brand Experience.  Jim started by asking attendees to name the one brand they could not live without.  It was interesting to hear the different brands mentioned as adding value to our lives.  Some of the brands were: Huggies, BMW, Weight Watchers, iPhone and Nordstrom. 

The discussion continued with the idea that most PR professionals don’t see themselves as marketers. However, both marketing and public relations have responsibilities that directly tie back to branding and the business. In order for branding to be successful both must work together as a team.

Flickr Image: captcreate

Flickr Image: captcreate

As marketing and communications professionals we need to create personal experiences that individuals can associate with our brands. We must identify and create needs while fulfilling on those brand promises. But with more consumers consciously choosing to include brands in their everyday life, this is sometimes easier said than done. Marketing and PR professionals need to understand the thought process that consumers put into their purchases, work as a team, and update their strategies and tactics accordingly. For many, this comes down to creating conversations and truly listening to what consumers want and need.

Some takeaways: (more…)

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When Click-Thru Rates Are Not Enough: New Strategies in Social Media Measurements

Tuesday, May 24th, 2011

This post first appeared on Washington Women in Public Relations (5.23.11) and is cross-posted with permission. Joan Coyle is an Independent Consultant and member of WWPR.

Washington Women in Public Relations Executive Communicators Committee Brown Bag Luncheon with Johna Burke, Senior Vice President, Marketing for BurrellesLuce

Addressing a packed room on May 19 at Golin Harris in Arlington, VA, Johna Burke, Senior Vice President, Marketing, BurrellesLuce, began her presentation by telling the group that according to CNBC.com, the second most stressful job is a public relations executive.

She sang the praises of EVERNOTE, an organizational app that allows the user to take notes from phones, desktops and online.  The notes can be text, images, files, audio and more and this app is searchable and cloud-based.  Other useful tools to consider: Username Check, Google Labs, Screengrab! (a Firefox plug-in) and twitthat.

“The more things change, the more they say the same,” said Johna when she reminded the attendees that AP was the first viral means of distributing information.  Today, hyperlocal is the new trend and includes print, online broadcast and hybrids (think tbd.com and Patch).  Hyperlocal initiatives are community – not geographically – based and great for niche targeting.

When building relationships with today’s media, communicators must:

  • Understand if the journalist thinks like a print journalist, online journalist or MOJO
  • KNOW the hot topics/memes and pitch around those themes
  • Understand if your “story” is a story or PART of a story
  • Have an online newsroom: Executive speeches sources of quotes
  • Deconstruct tweets for influencers

Apply measurement best practices
Although no “fix” exists for overcoming measurement challenges, these helpful tips will help you find a solution that works with your measurement goals: Consistency, Manageable and Outside Expertise.

Johna warned the group about graphic seduction.  Although graphics can be very pretty and exciting, never use images you do not understand; sometimes all you need is an Excel spreadsheet. She also stressed the importance of knowing your stakeholders “no matter where they are,” with an example of an inmate in jail.

Barcelona principles
The second European Summit on Measurement met in Barcelona last year, where the participants agreed to basic PR measurement reasearch princples, known as the Barcelona Principles. Currently, a working group has used the principles to devise new, validated metrics.  WWPR members will have access to the exciting new system of metrics, as soon it is complete, probably in mid-June.

Kim Ash, WWPR Executive Communicators Chair, Speaker Johna Burke, BurrellesLuce, and Kendra Kojcsich, WWPR President

Kim Ash, WWPR Executive Communicators Chair, Speaker Johna Burke, BurrellesLuce, and Kendra Kojcsich, WWPR President

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Marketing through Product Placement in Media/Entertainment Offers No Escape for Consumers

Friday, May 20th, 2011
Flickr Image: Laughing Squid

Flickr Image: Laughing Squid

Most of us escape to some form of entertainment as a way to relax from life’s stresses, whether it’s rocking to our favorite songs or losing ourselves in a movie. However, as we are listening or watching we are constantly being exposed to marketing and advertising in subtle and sometimes not so subtle doses, through clever product placement. It’s everywhere, in every form of media and entertainment. Brands are trying desperately to keep up with the newly empowered consumers of 2011. We are cutting our cable chords (canceling cable in favor of Internet access to content), DVR’ing shows to skip commercials, and having manhandled the music industry for the past decade – using peer-to-peer networks to illegally download songs.

The music industry has a few things up their sleeves to make some extra dough. In the last decade, they’ve began experimenting with the idea of product placement in lyrics to the tune of $30 million. We all remember the Busta Rhymes and P Diddys jingle, err song, called “Pass The Courvoisier,” released after Russell Simmons, co-founder of Def Jam Records cut a deal with the cognac’s marketer to reposition the brand in the hip hop community.

The movie industry has been using product placement since silent films. Last month Warrior Poets, Morgan Spurlock’s production company, and incidentally a BurrellesLuce client (an obvious plug) released a movie on this very subject, “The Greatest Movie Ever Sold.” Spurlock’s latest work is a documentary that takes a comical view while exploring the world of product placement, marketing and advertising. Incidentally the film was fully financed through product placement from various brands, all of which are integrated transparently into the film.

In my view, the product integration model seems to be marketers only recourse. After all what choice did we, the consumer, leave them – especially with the younger generation turning increasingly to the web for their content and worldwide device?  Gartner Group announced earlier this week that worldwide communication device sales totaled 427.8 million units in the first quarter, an increase of 19 percent from first quarter 2010, with smart phones accounting for 23 percent, an 85 percent increase year-on- year.

 I don’t mind a product placement or two in my content, after all products and brands are a big part of our everyday lives. But I have one request for the marketers and advertisers, and let’s call it “for the sake of preserving escapism through entertainment,” can you please keep your placements subtle to the viewer? At least in the movie Castaway, although the FedEx brand was overly exploited, it was brilliantly woven into the plot, which I found to be less invasive and manipulative. Now I’m not saying that I’ve used FedEx more as a result of watching the Castaway, forget it….. come to think of it I actually have.

Have you been sold on product placement in films and music? How are you using these placements in your own marketing, advertising, and communications activities? Please share your thoughts we me and readers Fresh Ideas.

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