Archive for October, 2010


I Want To Live In The Future Too! QR Codes And The Storytelling Experience

Wednesday, October 27th, 2010

Denise Giacin*

A few weeks ago I had the pleasure of attending a PRSA-NY book signing at Baruch College/CUNY for Nick Bilton’s new book I Live In The Future & Here’s How It Works. New York Times reporter and Bits blog technology writer, Nick Bilton presented his book and offered his perspective of the changes in the world’s media landscape. Bilton stressed the need and importance for people to adapt to these changes (no more “this is too advanced for me” excuses).

One of the changes Bilton points out is the shift in people paying for experiences, not content. Without giving too much away, he talks about when he actually cancelled his home delivery of the New York Times. This was shocking for me to hear at first. But when I read about why he chose to cancel, I completely understood. Staying true to his beliefs, Bilton’s book provides the reader with a unique experience by having a QR (Quick Read) code – a type of bar code – at the beginning of each chapter. 

QR Code

 I downloaded ScanLife (one of many applications available for reading QR codes) onto my Droid X and was able to scan the QR code. The code prompted my phone to open its browser for additional content on nickbilton.com related to the chapter I was reading. There were videos, links, and even a comments section. I was very impressed and certainly felt like these additions enhanced my experience of reading the book.

Another important topic, in I Live In The Future & Here’s How It Works, is the idea of “anchoring communities” and pertains to how we organize all of the information we receive through the web. Who we are friends with on Facebook and who we follow on Twitter, for example, help make up this community as a way to filter what information we pay attention to. I think it is imperative for organizations to realize people are receiving their information quickly and from many different channels.

Bilton’s book is straightforward and honest. He writes, “I’m not going to wake up one day and say, ‘Hey, the Web isn’t for me, I’m going to start buying CDs, print books, and newspapers again.’ I’m among the era of new consumers and contributors, and we’re looking for new forms of content and storytelling.”

If you are struggling to get a grasp on these concepts, I strongly suggest you pick up I Live In The Future & Here’s How It Works. Other topics in Bilton’s book discuss the correlation between video games and the performance of surgeons, how our brains adapt to change, the concept of “1, 2, 10”, and technologies in the not-so-distant future.  

If you’ve read Bilton’s book, what are some of the points you found most relevant to the communications industry? How will you be applying his concepts to your next PR or marketing initiative? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

***

*Bio: Prior to joining the BurrellesLuce Client Service team in 2008, Denise worked in the marketing industry for three years. She holds a bachelor’s degree in communications from the University of Connecticut, where she gained experience interning in PR and working for student organizations. By engaging readers on the Fresh Ideas blog Denise hopes to further her understanding of client needs. In her spare time, she is passionate about Team in Training (The Leukemia & Lymphoma Society’s charity sports training program) and baking cupcakes. Her claim to fame: red velvet cupcakes with cream cheese frosting. LinkedIn: dgiacin Twitter: @denise10283 Facebook: BurrellesLuce 

  • Share/Bookmark

BurrellesLuce Newsletter: Copyright – The Right Way to Use and Share Content in the Digital Age

Tuesday, October 26th, 2010

Copyright signWhen BurrellesLuce first launched its turnkey copyright compliance program in 2008, it also released a white paper on “Copyright Compliance: What Every Media Relations Professional Needs to Know.” The white paper helped to start an industry dialogue on copyright — addressing why compliance matters to communications professionals — and continues to serve as a basic primer on copyright law.

Fast forward two years and very little has changed in terms of copyright law itself. Copyright still legally protects original creative works such as: literary works, including articles from newspapers and magazines; songs, including words and music; plays and choreographed dances; art; motion pictures; sound records; architectural works, etc. Copyright exists from the moment a work is created (i.e., it doesn’t have to be registered with the U.S. Copyright Office in order to be protected.)

What has changed, however, is the position that content providers (i.e., publishers) have taken regarding copyright. This renewed focus on copyright and fair use directly impacts public relations professionals. Read more of this newsletter in the BurrellesLuce Resource Center.

  • Share/Bookmark

Social Media and Traditional Media Working Together

Monday, October 25th, 2010
Flickr Image:

Flickr Image: lumaxart

Social media and traditional media coverage can work together to give you great media coverage and business results. At the Powering Progress: 2010 PRSA International Conference in Washington, DC last week, Michael McDougall, Bausch & Lomb, Catherine Dunkin, The Standing Partnership and Nicole Ravlin, PMG Relations, presented case studies and personal experiences backing this statement.

Example 1: The lively interactive hour included several examples and ideas for gaining coverage for clients. A recent well-known example is the Old Spice campaign, where Isaiah Mustafa, Old Spice pitchman, answers Twitter and Facebook questions via videos. The videos were timely and funny, and lead to huge amounts of mainstream media coverage.

Example 2: Many people were shocked last year, when Pepsi announced they would not advertise during the Super Bowl. Instead, they agreed to donate the money to charities, and the public could nominate and vote on where the money should go.  The Pepsi Refresh Project garnered Pepsi massive coverage via social media buzz, which lead to mainstream media coverage.

Example 3: Vermont maple syrup and bacon seller Dakin Farm has been able to trace the ROI to their social media posts. They started with a blog and then moved to video. Recorded with a Flip camera, the videos on their YouTube channel and their blog have significantly increased bacon sales. Ravlin suggested using these kinds of videos to show the broadcast media producers the camera-readiness of your spokesperson.

Example 4: As I’ve discussed previously on the BurrellesLuce Fresh Ideas blog, incorporating geo-location social media into a campaign is new and a struggle for some organizations. But Boloco, a regional burrito restaurant chain, successfully used Foursquare to drive business and gain print and broadcast coverage. Each location’s “mayor” was given a VIP card good for prizes. If a new mayorship is awarded, Boloco invited both the incoming and outgoing mayors to lunch for handing over the VIP card. The promotion drew the attention of local newspapers and TV stations, which lead to increased traffic and sales.

Boloco’s CEO John Pepper blogs tweets for the company and responds personally to customers on Twitter. PMG Relations often refers reporters to his blog to get an idea of his personality and philosophy. The panelists commented on the importance of getting executive buy-in for any successful social media campaign.

How are you using social media to help you drive coverage in mainstream media? Do you have any suggestions or tips?

  • Share/Bookmark

Social Media Gets UnSocial

Friday, October 22nd, 2010

by Lauren Shapiro*

unsocial

The evolution of social media’s impact on the way we communicate is so vast and is changing so rapidly that experts can’t write their text books fast enough. New developments in social media technologies seem to be positioning themselves in a manner that allows users to find each other online through friends, interests, location, and connecting them offline with tools such as Facebook’s location application, FourSquare and, the communication professional’s favorite, the TweetUp. Thankfully, the world of technology has realized that users seek interaction beyond the computer screen and are finding new niches in the marketplace to make that happen.

According to this TechCrunch article, UnSocial, the newest app for iPhone and Droid, is “geared towards professionals who want to connect with other professionals in similar or related fields, who happen to be nearby.” But don’t let the name fool you, the whole point of UnSocial is to help users bloom into social butterflies within their industry. Using your LinkedIn login/password, the application will ask you to input words that describe your professional background, as well as characteristics of people you are looking to connect with. The app searches for people who match your criteria within close proximity of your location. If you find someone you want to connect with, you can then message, email, or even call that person.

The application is geared toward professionals, but even more specifically toward users attending conferences. The program will help users to more easily indentify the people they most want to network with. I wonder if we will see this app at next year’s PRSA?

How do you see this or similar technology helping media relations and public relations professionals build their offline networks? Do you think that the communications industry will be quick to adopt this type of application at industry events? Please share your thoughts with me and the readers of BurrellesLuce Fresh Ideas.

*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now serve as Director of Client Services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce

  • Share/Bookmark

Social Media: PR Asset or Distraction?

Wednesday, October 20th, 2010

Valerie Simon

saras116: Sorry @drgilpin - putting off finishing my blog report to participate in #prstudchat

drgilpin: @saras116 It’s for a good cause. (And I’m taking a break from grading–ironically–the social media assignments)

iStock_000008690781XSmallIronically for Sara Steffan, a student at Arizona State University’s Cronkite School of Journalism and Mass Communication, and her professor Dr. Dawn Glipin, the next question in the October session of the live Twitter chat asked whether social media was an asset or a disruption to the learning process.

Here’s what some participants had to say:

“Social Media helps students learn because they’re practicing exactly what a lot of professionals do on a daily basis,” shared Kion Sanders, BurrellesLuce Fresh Ideas guest blogger and recent communications and PR graduate who is now an account associate for Fahlgren Mortine Public Relations. “Social Media can be a distraction — not just for students but for professionals as well.  From an agency perspective, it’s expected that you have a strong understanding of how to use the tools.”

Dr. Karen Russell, public relations professor at the University of Georgia and editor of the Journal of Public Relations Research agreed. “Social media can be a distraction everywhere, not just in school.” Professor Russell also pointed out that “Social media is by definition collaborative, and research shows people learn more/better collaboratively. Social media connects people regardless of geography, demographics, etc.” and noted that the social media experience can be “like being able to go to international conference every day.”

“Anything can be a distraction,” Dr. Gilpin emphasized, “But learning to seek, filter, organize, [and] synthesize info from multiple sources is crucial.”

Larry Jones, director of communications at Consumer Specialty Products Association, wisely tweeted: “Whether social media is more tool or distraction is really going to depend on the student and their maturity level. I’m mature (at times) and I’m serious about my profession, but I admit too, sometimes social media can be a distraction.  I will say this: if you’re trying to get a job in PR you’d better come into that interview ready to talk about social media integration.”

Whether you are in an academic or business environment, I believe social media is simply another conduit for communication and can be used for educational, business or recreational purposes.  Focus and discipline are essential in achieving both academic and business goals.

What is your opinion on social media in the classroom and in public and/or media relations? Does it help prepare the next generation of PR professionals or distract them from their education? Businesses offer their employees corporate social media policies; are there any guidelines you would suggest professors offer students?

  • Share/Bookmark