Archive for October, 2009


Poll Results: Should PR Interns Pitch the Media?

Friday, October 30th, 2009
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Flickr Image: lakelandlocal

Last week I wrote a post summarizing some recent posts on the topic of PR interns pitching the media, adding my own two cents along the way. I tweeted the link to my post and it sparked a lot of conversation.

 @CMM_PR suggested that an informal web-poll could be an interesting measurement for this question.  I set-up a very basic poll with yes/no answers based on whether you’re a PR pro, student or educator on PollDaddy and tweeted the link.  @prcindy suggested that I add a yes/no for members of the media, which I did immediately. 

Forty-six people registered their opinion in the poll and the breakdown is as follows:

  • 18 Out of 24 PR pros say, “Yes, PR interns should be allowed to pitch the media.” Six say “no.”
  • Of the 18 PR students that replied, 16 said, “yes.” Two said “No, they shouldn’t be allowed to pitch the media.”
  • Only Two PR educators voted, both of whom said “yes.”
  • Two members of the media split their vote with one having indicated “yes” and one “no.”

 Obviously, this isn’t a scientific study but it does show most agree that PR interns should be educated, prepared, coached and allowed to pitch.

Some follow-up comments/quotes:

I asked Heather Huhman, journalist/career expert to students and young professionals and founder of Come Recommended, for her thoughts on the subject. She replied, “If interns aren’t going to pitch the media during their internship, then what skills are they leaving with, exactly? They can learn the principles of pitching in the classroom. I completely agree with Abby Gutowski—it’s up to the supervisor to manage the situation properly.”

My BurrellesLuce colleague Valerie Simon, and #PRStudChat host, offered “An internship is an excellent opportunity to get some firsthand experience in the pitching process. Interns can gain valuable experience doing the necessary research, writing the draft of a pitch, and assisting with the necessary follow-up.”

And, finally, Chris Sleight, editor at KHL Group Publishing in the UK, replied on the poll page with, “Yes, as long as they’re trained and well-briefed. This includes knowing the client’s business well enough to be able to answer simple follow-up questions on the spot. Amazing how many agencies throw their students/interns to the lions without any of the tools they need to do the job. Not only is it unfair on the individual, it means the pitch fails and the agency comes across as a bunch of unprofessional idiots. So short-sighted!”

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Adding Social Media to Your PR Strategy

Thursday, October 29th, 2009
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Flickr Image: laurelpapworth.com and Gary Hayes

On Wednesday, I moderated a panel for the National Capital Chapter of the Public Relations Society of America (PRSA-NCC), in which we discussed how to incorporate social media into your PR strategy. The panelists were:

Susan E. Jacobsen, LUV2XLPR, @SusanEJacobsen
Michael Pranikoff
, PR Newswire, @mpranikoff
Susan Cato
, BIO, @scato
Mike Holden
, ABCTE, @mikeholden

Each panelists discussed great tips and proven tactics for effective social media PR. Here are some highlights:

  1. Set goals first, so you will know what you need to measure.
  2. Listen, engage, measure, and then tweet, and do it again.
  3. Content is king. If you don’t have great content, you won’t draw an audience.
  4. Make your content easy to access, view, and use.
  5. Leverage your current content and make it more social.
  6. Remember social media needs to be social, so engage in a conversation and interact.
  7. It’s great to find new audiences, but don’t forget your current clients.
  8. Give people tools to make it easy to share your information.
  9. Delicious, a social bookmarking site, is a highly underused tool. Check it out.

 How are you incorporating social media into your PR plan? Do you have tips for the BurrellesLuce Fresh Ideas readers?

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Follow-up: Who’s Feeding Your News Source?

Tuesday, October 27th, 2009

This past Friday, the day my last BurrellesLuce Fresh Ideas post came out, I was at BlogPotomac, a social media marketing conference in the Washington, D.C. area. Two of the speakers, Andy Carvin, NPR, and Shel Israel, author of Twitterville, both made a point, which hit home:

Social media allows you and me to be the eyes and ears for the mainstream news media.

Carvin sees a role for the public in helping alert the media to breaking news. Because many news outlets do not have stringers, citizen tweets, status updates, and blog posts, can help alert reporters to stories and trends.

With today’s newsrooms downsizing, reporters do not have time to do as much investigating as they would like. Carvin reminded us that NPR’s newsroom lost over 100 people this past year.

The discussion then turned to the ethics regarding what we should and should not be posting. Although hard to control, the attendees all agreed we should each use our best judgment, and always ask for permission to post pictures of people.

In hindsight, I wish I had at least posted a tweet about the incident I witnessed last week, or called or e-mailed a reporter. I don’t think I will ever assume the media will cover a story unless I see them doing it.

Will you be a stringer for news outlets? What do you think is the impact of this kind of reporting?

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Text Analytics – It Takes Time

Monday, October 26th, 2009
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Flickr Image: El Ray

by Jeffrey Barrett*
Last week I got to listen to a quick presentation, Mining Emotion From Data: Sentiment Analysis Meets Faceted Research, sponsored by Endeca. The focus: how Financial Times’ Newssift and a Thomson Reuters trading support product line – two financial news products – leverage generic and specialized text analytics tools, such as sentiment analysis and geographic mappings.

At the end of the presentations a rather open dialog took place between Rich Brown of Thomson Reuters and Robin Johnson of Newssift. Some interesting questions were raised concerning the use of and implications of these new “real-time” text analytics based systems. During the discussion, Johnson displayed, with humor and grace, a level of honesty regarding some technical aspects of Newssift.

 For me, the main take away from the discussion was that these systems take time (as in years) to build out and careful attention to the business and technical implementation is required. I also found it interesting that the current data set for Newssift is still relatively small at about six million documents with roughly 100,000 new documents a day – pushing their current implementation rather hard; I look forward to seeing its evolution and expansion.

It was also great to hear from Jeff Catlin, CEO of Lexalytics, who commented on some of the often subtle aspects of the industry, from ROI to technical concerns.

While the Thomson product is only available to those that pay up some big money, Newssift.com is free. If you give either a spin, let us, here at BurrellesLuce Fresh Ideas, know how navigating structured search worked for you.

*Bio: Currently I am the chief architect of BurrellesLuce 2.0, the portal used by thousands of PR professionals to monitor, share, organize, and measure online and print news. I started as a web developer for Merck & Company and I am an accomplished technologist with a focus on large scale system architecture and implementation. With over ten years of experience designing and deploying technical solutions for a wide range of companies, I most recently managed web projects for NBC Universal, where I delivered social networking applications and supported high traffic applications. Prior to that, I served as director of technology for Silver Carrot, a marketing firm, creating and delivering the technology that powered high-performance online campaigns. In my spare time, I enjoy reading about economics and anything that has to do with modeling social interaction and social media. LinkedIn: Jeffrey Barrett; Twitter: @BurrellesLuce; Facebook: BurrellesLuce

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Who’s Feeding Your News Source?

Friday, October 23rd, 2009
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Flickr Image: DVS Photographer

I’ve been on vacation in North Dakota for the past week. “Why would you go there?” you ask. Well, I grew up there, and sometimes it’s good to get away from D.C. for a while. But now on to my story – after a hockey game last Friday night, my husband and I witnessed a fight and a frightening fall by one of the participants.

The self-professed news junkie in me took over, and the next morning, I turned on the news, and picked up the local paper, the Grand Forks Herald. There wasn’t any news about the fight or how the injured man was doing. I wasn’t completely surprised, because it happened fairly late.  I confess to being used to immediate news on Twitter, and other social media, but, even I didn’t tweet the incident.

On Sunday, I still didn’t have any news. One friend was able to provide me with a little information. Then, Monday morning, I awoke to the news all over the radio, TV, and all the major daily papers in the state of North Dakota. Suddenly, I had the story in more outlets than I needed. I spoke with Archie Ingersoll, a Grand Forks Herald reporter, who said it was a busy weekend for the police, so they did not receive a release about any of the fights that night. He went on to say that reporters were not aware of the incident until Sunday morning, when a tip came in to their copy desk. Once they had the tip, they followed-up on the story.

My takeaways from this event:

  1. Reporters do still rely on public information officers to issue press releases.
  2. Some news outlets wait to get the story right before they file the story.
  3. Broadcast outlets tend to follow the print outlets, so pick your sources wisely.

How can PR people help reporters get the right story? What can we, as citizens, do to help reporters? Please share your thoughts with the readers of BurrellesLuce Fresh Ideas.

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